Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Wiltek Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty90−1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Wiltek Carpet Cleaning

Lawrenceville, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 5.0★ from 214 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wiltek Carpet Cleaning is better than 99% of carpet cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wiltek Carpet Cleaning is better than 98% of carpet cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Wiltek Carpet Cleaning is better than 90% of carpet cleaning.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wiltek Carpet Cleaning is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wiltek Carpet Cleaning is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wiltek Carpet Cleaning is better than —% of carpet cleaning.–
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Reviews for your job

Customers hired Wiltek Carpet Cleaning for 6 kinds of job.

Wiltek Carpet Cleaning for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$189–$359
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 66
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Upholstery cleaning”

Karli6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We’ve used Wiltek for both carpet and upholstery cleaning and have had a wonderful experience every time. The quality of his work is excellent, his pricing is very fair, and he’s genuinely such a nice person to work with. We’ve been extremely happy with both services and cannot recommend him enough!

Paid $150–200Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Just1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Wiltek always does an awesome job! I have used him since 2018 and no matter how dirty my white carpet has gotten, he makes it like new! He also did my couch and a rug. Always helpful and thorough. Highly recommended!!

Reasonable priceCarpet steam cleaningUpholstery cleaningArea rug cleaning
Ryan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Mirko was extremely professional. Cannot reccomend enough. We got all the carpet in our entire house cleaned and the level or detail and extra care was truly amazing. Wiltek is the company you want.

Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Nicole7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Mirko, did an amazing job cleaning our sectional couch that has been put through a lot from toddler. You can tell how clean and sanitized it is now!

Reasonable priceUpholstery cleaning
Destyni3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Mirko was very punctual. The service was great, my couch looks amazing and he was able to lift stains out of it. He quoted us the job would take a few hours to complete but he finished well before then. Overall cool guy, highly recommend!

Paid $200–250Reasonable priceUpholstery cleaning
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very professional courteous and timely! Will continue to use his company in the future and share with others

Paid $100–150Great priceUpholstery cleaning
Chad11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

He was on time, professional, and very fair with pricing. Did a thorough job cleaning my two couches and they came out looking great. I appreciate the quality work and would recommend him to anyone needing upholstery cleaning.

Reasonable priceUpholstery cleaning
kortney6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I was able to book a last minute apt to have my sofa cleaned. Mirko was very professional and efficient. He Got in and out in a timely manner and did a wonderful job! The professionalism and kindness alone was enough for the 5 start review! I will be using this business again in the future! Thank you!

Paid $100–150Reasonable priceUpholstery cleaning
MaryLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We have 2 large dogs (a Golden Retriever and a Newfoundland). Needless to say, our carpets get pretty dirty! Wiltek gets them looking close to new again. We have used Wiltek for several years now. (Tried other companies, but Wiltek surpasses ALL of them!) I highly recommend them!! On time, conscientious, and…

Paid $400–450Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Roxeann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been using Wiltek Carpet cleaning for years now. I’ve moved quite a few times and always call on them for my cleaning needs. Mirko is super personable and does an outstanding job every time! Recommend 110%

Paid $200–250Great priceCarpet steam cleaningUpholstery cleaning

Price

$214-19% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 69%Reasonable 31%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning62$176–$340
General carpet cleaning31$170–$334
Pet stain & odor removal13$139–$360
Area rug cleaning11$170–$447
Upholstery cleaning10$189–$359
Water damage-related cleanup & repair2—

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