Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Wind River Environmental of Beacon, NY logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%74+5.2Momentum penalty73−2.7Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Wind River Environmental of Beacon, NY

Middletown, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 66 septic tank services · 5.0★ from 659 Google reviews

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Report card

Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wind River Environmental of Beacon, NY is better than 95% of septic tank services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wind River Environmental of Beacon, NY is better than 92% of septic tank services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Wind River Environmental of Beacon, NY is better than 100% of septic tank services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wind River Environmental of Beacon, NY is better than 100% of septic tank services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wind River Environmental of Beacon, NY is better than 73% of septic tank services.B
73
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wind River Environmental of Beacon, NY is better than 74% of septic tank services.B
74

Reviews for your job

Customers hired Wind River Environmental of Beacon, NY for 4 kinds of job.

Wind River Environmental of Beacon, NY for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$321–$1.0k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 27
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Outdoor plumbing system repair”

HansLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rauvian was our tech and the team over the phone who set up the appointment were extremely helpful. There services are also very reasonably priced. We will be using them again.

Paid $400–500Reasonable priceOutdoor plumbing system repair
Jim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thomas D. went above and beyond to pump the septic tanks and flush the clogs in the main line from the house. He proved himself to be knowledgeable and efficient while performing the service. I would recommend Wind River Environmental (and Thomas) to anyone in need of septic service.

Reasonable priceOutdoor plumbing system repairService not listed
Skip10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Flavio was just terrific!! Super-duper helpful!! George Beitzel 249 Byram Lake Road Mount Kisco, NY. 10549

Outdoor plumbing system repairSewer repair+ Responsiveness+ Punctuality+ Quality
Jillian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Justin M was great. Pumped my septic, he is a great representative of your company! Very informative, responsive and knowledgeable! Answered all my questions and there were a lot of questions I had regarding my system. Justin was patient and answered all my answers and put my concerns to rest. I would recommend…

Outdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Flavio was professional and thorough. Pleasure to work with

Outdoor plumbing system repair+ Professionalism
Paulette4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Flavio from Wind River was on time, polite, professional and gave the septic tank a good cleaning and then covered it and replaced the stones so it looks like it did when he arrived.

Customer photo from Paulette's review
Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
PatrickLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Good job

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Ryan3 years ago★★★★★

Rating only, no written review.

Outdoor plumbing system repair+ Professionalism

Price

$512+19% vs typical septic tank services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 9%Reasonable 85%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning41$205–$478
Septic system installation22$1.2k–$2.8k
Outdoor plumbing system repair8$321–$1.0k
Sewer repair2$383–$2.1k

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