Window treatment store · Orange Beach, AL · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%77+48.9Reliability 28%76+21.5Replies to reviews 8%88+7.2Momentum penalty74−2.6Experts Score= 75Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#85 of 103 interior designersiPosition by Experts Score among all companies we track in this category. · better than 18%
4.9★★★★★86 Google reviews · 24 photos
97%five-star reviews
4.64★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise the store for its knowledgeable staff, competitive pricing, and professional installation of custom blinds, shutters, and drapes. Reviewers highlight the ease of working with the team, quick turnaround times, and the ability to fit specific design needs within budget. However, low-star reviews indicate recurring issues with post-purchase communication, specifically regarding unreturned calls for estimates, refund processing delays, and disputes over warranty coverage for defective products.
Google rating: 4.9 out of 5 from 86 reviews (97% five-star).
Reviews on this page: 86 Google reviews (76 with written comments, 2 with photos).
Owner responses: the business replied to 15% of reviews.
Most recent review: October 16, 2026.
Service: Interior Designer serving Orange Beach, Alabama.
Data from Google, last updated October 25, 2026.
Score profile vs other interior designers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: momentum.
Window Decor and MoreInterior Designers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Window Decor and More: 77/100 on this factor. Category median: 95.B
77
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Window Decor and More: 76/100 on this factor. Category median: 96.B
76
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Window Decor and More: 74/100 on this factor. Category median: 100.B
74
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Window Decor and More: 88/100 on this factor. Category median: 44.A
88
Bar = this company · dark tick = category median.
Star ratings
86 Google reviews we collected
4.9of 5
5 stars8397%
4 stars00%
3 stars00%
2 stars00%
1 star33%
Praise vs complaints
Phrases our text analysis found in 76 written reviews
98%praise
Praise12398%
Complaints22%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3730%
Quality & results2117%
Would recommend2117%
Price & value1915%
Speed & response1714%
Communication86%
Honesty & trust22%
What customers talk about
We read 76 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Their team is professional, friendly, and truly cares about helping you find the perfect look for your space.”
“The quality of their products is top-notch, and the installation was quick and flawless.”
“I highly recommend Window Decor & More to anyone looking for beautiful window in Orange Beach, Gulf Shores or anywhere.”
“Friendly service, good selection, competitive pricing and fuss-free order.”
“They were prompt in coming out to my house to look at my window needs and offer suggestions.”
“Window Decor & More does great work - very reliable & easy to work with.”
“Nancy and David also had a payment plan that allowed us to pay 50% upfront and then the remaining was due when the drapes were installed.”
People customers mention
Sandy5 reviews
David4 reviews
Roman3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Window Decor and More for 1 kind of job. Pick one to see what they paid and said.
AmandaLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I can’t say enough good things about Window Décor and More! Their team is professional, friendly, and truly cares about helping you find the perfect look for your space. From the moment I walked in, they made the process easy and enjoyable — offering great advice and beautiful options that fit my style and budget.…
Adam5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Excellent experience with Window Decor & More! Their team was professional, knowledgeable, and made the entire process simple from start to finish. The quality of their products and attention to detail exceeded expectations, and the finished result completely transformed the space. They took the time to understand…
MorganLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Ummm you need to call them! For ALL your window treatment needs! Emily is so knowledgeable and really has the “eye”. Definitely call them for your drapes and window treatment needs!
Colin5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Emily and Mark are fantastic, from beginning to end you can expect exceptional care and service. Stop by their show room and see for yourself!
LesLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Windows Decor & More is a professional, knowledgeable local business that clearly takes pride in helping customers. They are friendly, helpful, and easy to work with. I would definitely recommend them.
Lisa10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Emily was so helpful and patient. Installation was quick and efficient. Highly recommend!
I can’t say enough good things about Window Décor and More! Their team is professional, friendly, and truly cares about helping you find the perfect look for your space. From the moment I walked in, they made the process easy and enjoyable — offering great advice and beautiful options that fit my style and budget. The quality of their products is top-notch, and the installation was quick and flawless.If you’re looking to elevate your home or business with custom window treatments, this is the place to go. Orange Beach is lucky to have them!
Adam creasy5 reviewsiTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Excellent experience with Window Decor & More! Their team was professional, knowledgeable, and made the entire process simple from start to finish. The quality of their products and attention to detail exceeded expectations, and the finished result completely transformed the space. They took the time to understand exactly what we wanted and delivered outstanding customer service throughout the project. I highly recommend Window Decor & More to anyone looking for beautiful window in Orange Beach, Gulf Shores or anywhere. They are a company that truly cares about its customers."
Amanda Creasy
Response from the owner · a week ago
Thank you so much
Morgan PuckettLocal Guide · 17 reviewsiTotal number of Google reviews Morgan has written across all businesses on Google Maps, not just this one.
Ummm you need to call them! For ALL your window treatment needs! Emily is so knowledgeable and really has the “eye”. Definitely call them for your drapes and window treatment needs!
Response from the owner · 2 months ago
Thank You ! Morgan
Colin Houlihan5 reviewsiTotal number of Google reviews Colin has written across all businesses on Google Maps, not just this one.
Windows Decor & More is a professional, knowledgeable local business that clearly takes pride in helping customers. They are friendly, helpful, and easy to work with. I would definitely recommend them.
Response from the owner · 4 months ago
Thank You so much for the kind words! We appreciate you trusting Window Decor & More
Lisa Jarrard10 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
I called and got information about the new blinds I wanted. Met in the store with someone and chose two types of blinds. I left awaiting an estimate or someone to come measure. I never heard back. I guess they have bigger jobs and I was not beneficial to them. I went with someone else. I at least wanted an estimate.
Response from the owner · 7 months ago
We are truly sorry you had a bad experience, sounds like someone dropped the ball. According to our records, you visited a few years ago. Window Decor & More is under new ownership since then, and we strive to help anyone who calls or walks in, no matter the size of the job. Your feedback helps us for the future.
Louis Beese19 reviewsiTotal number of Google reviews Louis has written across all businesses on Google Maps, not just this one.
