Experts Reviews · Company report
Window Genie of NWA logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Window Genie of NWA

Rogers, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #153Position by Experts Score among all companies we track in this category. of 219 window cleaning services · 4.9★ from 372 Google reviews

Report card

Percentile vs other window cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Window Genie of NWA is better than 93% of window cleaning services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Window Genie of NWA is better than 95% of window cleaning services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Window Genie of NWA is better than 94% of window cleaning services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Window Genie of NWA is better than 100% of window cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Window Genie of NWA is better than 100% of window cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Window Genie of NWA is better than 82% of window cleaning services.A
82

Reviews for your job

Customers hired Window Genie of NWA for 5 kinds of job.

Window Genie of NWA for interior & exterior window cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.126
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$188–$415
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Interior & exterior window cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#53 / 146

All 126 Google reviews tagged “Interior & exterior window cleaning” · showing 20

PamelaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

These guys are the best. Absolutely the best! We had Spencer and James here and our glass windows are sparkling. Thanks, Guys! Window cleaning brings our Arkansas beautiful Nature into every room in our home. I treat this Team of Pros like my own sons because they come into my home with integrity, politeness,…

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
LeslieLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Recommend Window Genie 100% Marty and Torrian were personable and did a great job.

Interior & exterior window cleaning+ Responsiveness+ Quality+ Professionalism
MaryLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is the second time I have used the window genie team. Maybe second and still able ve and beyond in professionalism. The best example of my impression was a very good friend needed a company to wash their windows inside and out in prep for a home sale. My first response was window genie and Matt B. , Arron,…

Power/pressure washingInterior & exterior window cleaningService not listed+ Professionalism
Cindy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Josh cleaned my windows and did a wonderful job! He was polite, efficient and very detailed at his job. I would definitely recommentdJosh and Window Genies for any type of home cleaning!

Interior & exterior window cleaning+ Value
Rebecca11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My windows were cleaned inside and out, tracks cleaned and screens cleaned and put back on. The technicians Matthew and Chris were professional and friendly and did an EXCELLENT job on a sunny, hot day! Window Genie was an excellent choice!

Interior & exterior window cleaningWindow washing+ Responsiveness+ Quality+ Professionalism
JohnLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Roger and Matt showed up when scheduled, went straight to work and did an excellent job — even cleaned a door window that has appeared soiled for years. I really appreciate the effectiveness and efficiency that the guys demonstrated. Great job !!!

Interior & exterior window cleaningRooftop/skylight cleaningWindow washing
ReneeLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Joshua and Daniel Did an amazing job! My windows and screens look new, very polite and cleaned everything to my standards, I would Highly recommend them to family and friends.

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Anne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

James snd Abraham were on-time, professional, courteous and the windows look great!

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
TomLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Window Genie is the way to go for excellent window cleaning. Our team of Jay, Creighton and Abraham was extraordinary! They were polite, professional and efficient. Our windows are immaculate! I highly recommend Window Genie.

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
IreneLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Window Genie guys, James and Roman, did an excellent job for us last week. Always with a pleasant attitude and easy to work with. Quick and Efficient are the key words. Thank you Window Genie!

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Joe7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shaun and Abraham were fantastic. They did the job with professionalism and left the job spot spotless.

Interior & exterior window cleaning+ Punctuality+ Professionalism+ Value
BrianLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Window Genie of NWA before and they always deliver great quality and service. Very happy with this company, highly recommend them!!!

Glass & mirror cleaningInterior & exterior window cleaningWindow washing+ Punctuality+ Quality+ Professionalism
Amy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jay and Creighton did a great job getting our windows looking fantastic. They were very polite, thorough and professional. Thank you! Now I can see out of my windows :)

Interior & exterior window cleaningWindow washing+ Responsiveness+ Punctuality+ Quality
Bryan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Did a very nice job. And James and Creighton were very easy to work with. Thanks

Interior & exterior window cleaning+ Punctuality+ Quality+ Professionalism
M9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wow, what a difference clean windows make when moving in to a new home! Thank you James and Josh! We will be returning customers.

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Emily2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Window Genie was soooo amazing that we immediately signed up for the semi-annual cleaning plan the same day. We bought a new build house, and unfortunately the builders left a bunch of post-construction debris on the windows. Every single window in our three-story house had exterior stickers, some that were…

Interior & exterior window cleaningWindow washingService not listed+ Responsiveness+ Punctuality+ Quality
DarrellLocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job. They made short work of cleaning my windows which had overspray from painting the house. Windows looked great when they were done.

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Tracey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is the second time we have used Window Genie and they do not disappoint. James Denny was on time, very professional and did a fantastic job. Our windows look amazing!

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Robb7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jay, James, Chelsea and Evan did a great job! Quick, thorough and clean windows!

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Derek4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jay and Evan did an awesome job! Thanks again.

Interior & exterior window cleaningWindow washing+ Responsiveness+ Punctuality+ Quality

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 67%Overpriced 0%Not sure 8%

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