Experts Reviews · Company report
Window Genie of NWA logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Window Genie of NWA

Rogers, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #153Position by Experts Score among all companies we track in this category. of 219 window cleaning services · 4.9★ from 372 Google reviews

Report card

Percentile vs other window cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Window Genie of NWA is better than 93% of window cleaning services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Window Genie of NWA is better than 95% of window cleaning services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Window Genie of NWA is better than 94% of window cleaning services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Window Genie of NWA is better than 100% of window cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Window Genie of NWA is better than 100% of window cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Window Genie of NWA is better than 82% of window cleaning services.A
82

Reviews for your job

Customers hired Window Genie of NWA for 5 kinds of job.

Window Genie of NWA for interior & exterior window cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.126
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$188–$415
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Interior & exterior window cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#53 / 146

All 126 Google reviews tagged “Interior & exterior window cleaning” · showing 40

PamelaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

These guys are the best. Absolutely the best! We had Spencer and James here and our glass windows are sparkling. Thanks, Guys! Window cleaning brings our Arkansas beautiful Nature into every room in our home. I treat this Team of Pros like my own sons because they come into my home with integrity, politeness,…

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
LeslieLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Recommend Window Genie 100% Marty and Torrian were personable and did a great job.

Interior & exterior window cleaning+ Responsiveness+ Quality+ Professionalism
MaryLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is the second time I have used the window genie team. Maybe second and still able ve and beyond in professionalism. The best example of my impression was a very good friend needed a company to wash their windows inside and out in prep for a home sale. My first response was window genie and Matt B. , Arron,…

Power/pressure washingInterior & exterior window cleaningService not listed+ Professionalism
Cindy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Josh cleaned my windows and did a wonderful job! He was polite, efficient and very detailed at his job. I would definitely recommentdJosh and Window Genies for any type of home cleaning!

Interior & exterior window cleaning+ Value
Rebecca11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My windows were cleaned inside and out, tracks cleaned and screens cleaned and put back on. The technicians Matthew and Chris were professional and friendly and did an EXCELLENT job on a sunny, hot day! Window Genie was an excellent choice!

Interior & exterior window cleaningWindow washing+ Responsiveness+ Quality+ Professionalism
JohnLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Roger and Matt showed up when scheduled, went straight to work and did an excellent job — even cleaned a door window that has appeared soiled for years. I really appreciate the effectiveness and efficiency that the guys demonstrated. Great job !!!

Interior & exterior window cleaningRooftop/skylight cleaningWindow washing
ReneeLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Joshua and Daniel Did an amazing job! My windows and screens look new, very polite and cleaned everything to my standards, I would Highly recommend them to family and friends.

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Anne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

James snd Abraham were on-time, professional, courteous and the windows look great!

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
TomLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Window Genie is the way to go for excellent window cleaning. Our team of Jay, Creighton and Abraham was extraordinary! They were polite, professional and efficient. Our windows are immaculate! I highly recommend Window Genie.

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
IreneLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Window Genie guys, James and Roman, did an excellent job for us last week. Always with a pleasant attitude and easy to work with. Quick and Efficient are the key words. Thank you Window Genie!

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Joe7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shaun and Abraham were fantastic. They did the job with professionalism and left the job spot spotless.

Interior & exterior window cleaning+ Punctuality+ Professionalism+ Value
BrianLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Window Genie of NWA before and they always deliver great quality and service. Very happy with this company, highly recommend them!!!

Glass & mirror cleaningInterior & exterior window cleaningWindow washing+ Punctuality+ Quality+ Professionalism
Amy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jay and Creighton did a great job getting our windows looking fantastic. They were very polite, thorough and professional. Thank you! Now I can see out of my windows :)

Interior & exterior window cleaningWindow washing+ Responsiveness+ Punctuality+ Quality
Bryan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Did a very nice job. And James and Creighton were very easy to work with. Thanks

Interior & exterior window cleaning+ Punctuality+ Quality+ Professionalism
M9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wow, what a difference clean windows make when moving in to a new home! Thank you James and Josh! We will be returning customers.

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Emily2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Window Genie was soooo amazing that we immediately signed up for the semi-annual cleaning plan the same day. We bought a new build house, and unfortunately the builders left a bunch of post-construction debris on the windows. Every single window in our three-story house had exterior stickers, some that were…

Interior & exterior window cleaningWindow washingService not listed+ Responsiveness+ Punctuality+ Quality
DarrellLocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job. They made short work of cleaning my windows which had overspray from painting the house. Windows looked great when they were done.

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Tracey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is the second time we have used Window Genie and they do not disappoint. James Denny was on time, very professional and did a fantastic job. Our windows look amazing!

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Robb7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jay, James, Chelsea and Evan did a great job! Quick, thorough and clean windows!

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Derek4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jay and Evan did an awesome job! Thanks again.

Interior & exterior window cleaningWindow washing+ Responsiveness+ Punctuality+ Quality
Krissi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’m so glad I called Window Genie! Their team was great! Rhishi, Brian, and James were awesome! They were professional, kind, and did a great job on my windows. They were even great with my dogs! I highly recommend giving them a call and getting something scheduled! They make it look easy, but I know it’s not.

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Tiffany7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rhishi, James and Brian did an EXCELLENT job on our windows! They have excellent attention to detail and even notified me of some seals I should have checked. I'm VERY pleased with them! I'm so happy to have clean windows and will be scheduling shortly for them to return in the fall. Thank you so much!!!

Interior & exterior window cleaningWindow washing+ Responsiveness+ Punctuality+ Quality
Tammie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We recently contacted Window Genie for interior and exterior window cleaning. They were able to accommodate our request quickly and Rhishi, Evan, Chelsea and Brian did a fantastic job on our windows and screens! I will be using them again!

Interior & exterior window cleaning+ Punctuality+ Quality+ Professionalism
Lauren5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We used this company to clean some windows at our house - both interior and exterior. From quote to finish they were punctual, professional and did a great job. Shout out to James, Rhishi, Jay, Even & Chelsea for their great work.

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Carol6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Both gentlemen were very quick while being personable. The work done was excellent!

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Patricia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic, fantastic, fantastic ! We have used these people for 5 years now and they just get better and better each year. Great crew we had this year !

Gutter cleaningPower/pressure washingInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
DabneyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

James was the Supervisor, along with Chris and Samantha. James and crew were all very personable and professional. I think I already posted a review on Fb. Paraphrasing from one of my comments there, the windows and screens were so shiny, they glistened. We could hardly believe it. I have washed our windows and…

Gutter cleaningPower/pressure washingInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Lunita8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The Window Genie Team was very courteous, professional, and did an outstanding, quality job. I was 100% satisfied with the results and highly recommend them!

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

On time, good communication, details provided about services, good clean up when done. Loved Sam and James and Chris , very professional in my home💕

Interior & exterior window cleaning+ Quality
Jodee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had an awesome experience with our Window Genie of NWA. Daniel and Mary did a wonderful job on our windows that were super dirty. I love looking out clean windows. Highly recommend their services.

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Brandon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Daniel and Mary were an amazing and efficient team. Our windows have never looked better!

Interior & exterior window cleaning+ Punctuality+ Quality+ Professionalism
Anne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Daniel and Mary did a great job. They were on time, friendly, thorough and quick. I will definitely use Window Genie again. Also, the estímate and booking process was smooth and easy. It rained the day of our original appointment and they called first thing that morning and rescheduled for two days later.

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
RickLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Daniel and Mary did an excellent job with our interior & exterior window cleaning. They were friendly and efficient. We will use Window Genie again.

Interior & exterior window cleaning+ Punctuality+ Quality
ZacheryLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mary and Daniel did an amazing job cleaning the windows! TH Rogers Lumber Company, Bella Vista

Glass & mirror cleaningInterior & exterior window cleaningWindow washing
Deborah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Daniel, Tyler, and Lelan did a fabulous job. My windows and screens are sparkling clean. They were very efficient and courteous. Thank you!

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Sue1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Daniel and Tyler were very professional and did a great job, will definitely use this service again.

Interior & exterior window cleaning+ Quality+ Professionalism+ Value
Debbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

James and Josh were very professional in their duties. They cleaned my windows, screens, and tracks. What a difference it made in my view of the outdoors!! I will be recommending them to neighbors and friends and using Window Genie again!! Thank you!

Interior & exterior window cleaning+ Responsiveness+ Quality+ Professionalism
BillyeLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The two gentlemen, James and Josh, were on time and very professional. The inside and outside of all my windows were completed and sparkling within two hours. What a great service and personnel.

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Terri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tyler and Daniel did an excellent job on our windows and gutters. They washed the interior & exterior windows, washed the screens and cleaned out the tracks. They were on time, professional, courteous and worked steadily to get everything done in good time. This is the second year we have used Window Genie of NWA…

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
DEAN3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Easy booking, professional, communicative and on time.

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Professionalism

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 67%Overpriced 0%Not sure 8%

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