Experts Reviews · Company report
Window Genie of NWA logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Window Genie of NWA

Rogers, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #153Position by Experts Score among all companies we track in this category. of 219 window cleaning services · 4.9★ from 372 Google reviews

Report card

Percentile vs other window cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Window Genie of NWA is better than 93% of window cleaning services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Window Genie of NWA is better than 95% of window cleaning services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Window Genie of NWA is better than 94% of window cleaning services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Window Genie of NWA is better than 100% of window cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Window Genie of NWA is better than 100% of window cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Window Genie of NWA is better than 82% of window cleaning services.A
82

Reviews for your job

Customers hired Window Genie of NWA for 5 kinds of job.

Window Genie of NWA for power/pressure washing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Power/pressure washing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#87 / 99

All 18 Google reviews tagged “Power/pressure washing”

MaryLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is the second time I have used the window genie team. Maybe second and still able ve and beyond in professionalism. The best example of my impression was a very good friend needed a company to wash their windows inside and out in prep for a home sale. My first response was window genie and Matt B. , Arron,…

Power/pressure washingInterior & exterior window cleaningService not listed+ Professionalism
S.Local Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

I had my gutters cleaned and my house washed for mildew removal. The company gave me a very good price compared to most local businesses, and they were very kind. My only complaint was that the guys who came to do the work left some empty plastic drink bottles in my yard (honestly, the heat index was 107°, so I’m…

Gutter cleaningPower/pressure washing+ Punctuality+ Quality+ Value
Patricia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic, fantastic, fantastic ! We have used these people for 5 years now and they just get better and better each year. Great crew we had this year !

Gutter cleaningPower/pressure washingInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
DabneyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

James was the Supervisor, along with Chris and Samantha. James and crew were all very personable and professional. I think I already posted a review on Fb. Paraphrasing from one of my comments there, the windows and screens were so shiny, they glistened. We could hardly believe it. I have washed our windows and…

Gutter cleaningPower/pressure washingInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
IftakharLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Taylor and his team are great at what they do!! Customer service at its best. We had a little issue with an area that was missed and these guys came out right away to get it taken care off! We have 3 stories to our home and the difficult terrain was no problem!! Thank you!

Power/pressure washingInterior & exterior window cleaningWindow washing+ Responsiveness+ Quality+ Professionalism
Aaron5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

James and Josh did a great job washing my windows, cleaning my gutter, and power washing my deck. The deck in particular looks much better than I expected. Will use them again.

Power/pressure washingInterior & exterior window cleaning+ Quality
TaraLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I normally do not take the time to write a review, but Window Genie NWA deserves our time to write one. Our Window Genie team (James, Josh & Mike) washed the windows and power-washed the exterior of our 36-year-old home making a dramatic difference in the exterior appearance. The crew was friendly, professional,…

Power/pressure washingInterior & exterior window cleaning
Whitney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

James and Mya with Window Genie NWA did an amazing job power washing our pool deck and cleaning our windows! They were extremely professional and did excellent work. We will definitely be using them again!

Power/pressure washingInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
HillaryLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mya and Cody took great care of my home - we did 3 services (window washing, pressure washing, and gutter cleaning) and very pleased with customer service and end results! Thanks, Window Genie!

Power/pressure washingInterior & exterior window cleaning+ Responsiveness+ Quality+ Professionalism
Sharon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

James arrived on time & went right to work & took care of all requested services. The only issue I have is not checking my deck that was power washed. After he had gone I noticed a few areas he missed that still had the pollen on some deck railing spindles. Other than that,I was pleased with all that was done.

Power/pressure washingInterior & exterior window cleaning+ Punctuality+ Professionalism
Mieke3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

James Turver was great

Power/pressure washingInterior & exterior window cleaning+ Responsiveness+ Quality+ Professionalism
DeDeLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

James and Josh were 2 of the greatest guys I’ve had from any service company ever. They welcomed any suggestion and responded positively. They did a fantastic job and you could tell they wanted to please! I won’t use anyone else for windows, gutters and pressure washing —thanks guys!

Power/pressure washingInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Sigrid9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Josh and Trevor did a great job power washing my home. I would definitely recommend this company to my friends and neighbors--in fact I already have. Very helpful, polite, and the office staff, Holly, was exceptional. Thank you!

Power/pressure washing+ Responsiveness+ Punctuality+ Quality
Ardis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

James and Josh did a great job! They were fast, efficient and professional. And everything looks great! We’ll definitely use Window Genie again.

Power/pressure washingInterior & exterior window cleaning
AmandaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I had a big power washing job and windows that were left a mess by builders. I was doubtful the sprayed concrete on my new windows would come off, but they were able to do it. Their entire team was extremely helpful, professional, and kind. Their price was also very fair.

Glass & mirror cleaningPower/pressure washingInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Charles9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The guys did a great job. They were really fast. They cleaned all our windows and pressure washed all the siding on our house in about 5 hours. I would absolutely use them again. Thanks

Power/pressure washingInterior & exterior window cleaning
Sue5 years ago★★★★

Rating only, no written review.

Power/pressure washingInterior & exterior window cleaning
JohnLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Power/pressure washingInterior & exterior window cleaning+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 67%Overpriced 0%Not sure 8%

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