Experts Reviews · Company report
Window Genie of NWA logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Window Genie of NWA

Rogers, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #153Position by Experts Score among all companies we track in this category. of 219 window cleaning services · 4.9★ from 372 Google reviews

Report card

Percentile vs other window cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Window Genie of NWA is better than 93% of window cleaning services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Window Genie of NWA is better than 95% of window cleaning services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Window Genie of NWA is better than 94% of window cleaning services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Window Genie of NWA is better than 100% of window cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Window Genie of NWA is better than 100% of window cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Window Genie of NWA is better than 82% of window cleaning services.A
82

Reviews for your job

Customers hired Window Genie of NWA for 5 kinds of job.

Window Genie of NWA for window washing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Window washing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 105

All 23 Google reviews tagged “Window washing”

Rebecca11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My windows were cleaned inside and out, tracks cleaned and screens cleaned and put back on. The technicians Matthew and Chris were professional and friendly and did an EXCELLENT job on a sunny, hot day! Window Genie was an excellent choice!

Interior & exterior window cleaningWindow washing+ Responsiveness+ Quality+ Professionalism
JohnLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Roger and Matt showed up when scheduled, went straight to work and did an excellent job — even cleaned a door window that has appeared soiled for years. I really appreciate the effectiveness and efficiency that the guys demonstrated. Great job !!!

Interior & exterior window cleaningRooftop/skylight cleaningWindow washing
BrianLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Window Genie of NWA before and they always deliver great quality and service. Very happy with this company, highly recommend them!!!

Glass & mirror cleaningInterior & exterior window cleaningWindow washing+ Punctuality+ Quality+ Professionalism
Amy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jay and Creighton did a great job getting our windows looking fantastic. They were very polite, thorough and professional. Thank you! Now I can see out of my windows :)

Interior & exterior window cleaningWindow washing+ Responsiveness+ Punctuality+ Quality
Pete9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Roman and James did an excellent job of cleaning our gutters and performing window washing. They even identified a problem with clogged gutters from the roof to ground level. We give them high marks and will continue to use Window Genie of NWA!

Gutter cleaningWindow washing+ Responsiveness+ Punctuality+ Quality
Emily2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Window Genie was soooo amazing that we immediately signed up for the semi-annual cleaning plan the same day. We bought a new build house, and unfortunately the builders left a bunch of post-construction debris on the windows. Every single window in our three-story house had exterior stickers, some that were…

Interior & exterior window cleaningWindow washingService not listed+ Responsiveness+ Punctuality+ Quality
bb1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very thorough and friendly workers, was satisfied with job done

Window washing+ Punctuality+ Quality+ Professionalism
Jim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Window Genie staff - office and onsite - did a fast, courteous and fully satisfactory job for our window cleaning - focused, careful and effective!

Window washing
Derek4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jay and Evan did an awesome job! Thanks again.

Interior & exterior window cleaningWindow washing+ Responsiveness+ Punctuality+ Quality
Tiffany7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rhishi, James and Brian did an EXCELLENT job on our windows! They have excellent attention to detail and even notified me of some seals I should have checked. I'm VERY pleased with them! I'm so happy to have clean windows and will be scheduling shortly for them to return in the fall. Thank you so much!!!

Interior & exterior window cleaningWindow washing+ Responsiveness+ Punctuality+ Quality
river5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A special thanks to James and the crew at Window Genie of NWA. They came out and cleaned some pretty bad windows that had not been cleaned in 11 years! and some were second story! James answered my 100 questions and the crew did a great job!

Window washing+ Responsiveness+ Punctuality+ Quality
DabneyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

James was the Supervisor, along with Chris and Samantha. James and crew were all very personable and professional. I think I already posted a review on Fb. Paraphrasing from one of my comments there, the windows and screens were so shiny, they glistened. We could hardly believe it. I have washed our windows and…

Gutter cleaningPower/pressure washingInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Did a great job

Window washing+ Punctuality+ Professionalism
Todd9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Daniel and Mary showed up on time and were very professional. Windows look fantastic and gutters are now taken care of. Quick and easy process. Highly recommend.

Gutter cleaningWindow washing+ Responsiveness+ Punctuality+ Quality
ZacheryLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mary and Daniel did an amazing job cleaning the windows! TH Rogers Lumber Company, Bella Vista

Glass & mirror cleaningInterior & exterior window cleaningWindow washing
IftakharLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Taylor and his team are great at what they do!! Customer service at its best. We had a little issue with an area that was missed and these guys came out right away to get it taken care off! We have 3 stories to our home and the difficult terrain was no problem!! Thank you!

Power/pressure washingInterior & exterior window cleaningWindow washing+ Responsiveness+ Quality+ Professionalism
Jeremy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

James and Josh were great. On-time, friendly and took their time with each step cleaning all of our windows. Cost is about $20/window for them to do it all (glass/screens/trays) so not too bad. Would recommend.

Interior & exterior window cleaningWindow washing+ Responsiveness+ Punctuality+ Quality
Stephanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service!! Daniel & Joshua were extremely professional and prompt. They made a point to call and let me know they were on the way and were very friendly throughout the service. The end result was awesome and definitely worth it! My windows have never looked better and it makes the light in the house feel even brighter. Highly recommend!!

Interior & exterior window cleaningWindow washing+ Responsiveness+ Punctuality+ Quality
Tanya7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Greatest experience I have had with window cleaning. These guys were on time, respectful of our home, and they did an amazing job! Our windows look brand new. I highly recommend Window Genie of NWA. Daniel, James, Josh, and Josh made a great team and did a fantastic job. Thank you all for the amazing job you did!

Window washing+ Responsiveness+ Punctuality+ Quality
Lauren2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Interior & exterior window cleaningWindow washing+ Responsiveness+ Punctuality+ Quality
Aline1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Interior & exterior window cleaningWindow washing+ Professionalism+ Value
Stacey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Window washing+ Responsiveness
robsLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Window washing+ Responsiveness+ Punctuality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 67%Overpriced 0%Not sure 8%

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