Window cleaning service · Shreveport, LA · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%88+6.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#68 of 123 window tinting servicesiPosition by Experts Score among all companies we track in this category. · better than 45%
4.9★★★★★247 Google reviews · 23 photos
96%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Window Genie of Shreveport – Bossier City at a glance
Customers frequently highlight the company's punctuality, friendly staff, and effective communication during window cleaning, gutter maintenance, window film installation, and holiday light services. Reviews note that estimates are fair and work is completed efficiently, often with same-day scheduling availability. However, some lower-rated experiences mention incomplete cleaning results, such as remaining mold or mildew, and a lack of attention to detail regarding window security or condition.
Google rating: 4.9 out of 5 from 247 reviews (96% five-star).
Reviews on this page: 247 Google reviews (147 with written comments, 6 with photos).
Owner responses: the business replied to 77% of reviews.
Most recent review: October 27, 2026.
Service: Window Tinting Service serving Shreveport, Louisiana.
Data from Google, last updated November 1, 2026.
Score profile vs other window tinting services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
This companyWindow Tinting Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Window Genie of Shreveport – Bossier City: 92/100 on this factor. Category median: 95.A
92
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Window Genie of Shreveport – Bossier City: 91/100 on this factor. Category median: 94.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Window Genie of Shreveport – Bossier City: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Window Genie of Shreveport – Bossier City: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Window Genie of Shreveport – Bossier City: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Window Genie of Shreveport – Bossier City: 88/100 on this factor. Category median: 81.A
88
Bar = this company · dark tick = category median.
Star ratings
247 Google reviews we collected
4.9of 5
5 stars23696%
4 stars73%
3 stars10%
2 stars00%
1 star31%
Praise vs complaints
Phrases our text analysis found in 147 written reviews
100%praise
Praise251100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price632%
Reasonable1368%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7429%
Quality & results6827%
Speed & response4819%
Price & value2610%
Would recommend2610%
Communication83%
Honesty & trust21%
What customers talk about
We read 147 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Installers very professional, friendly, and courteous.”
“They did an excellent job installing my holiday lights and they look amazing.”
“Window Genie cleaned my windows quickly, and they look fantastic!”
“In my opinion the price was absolutely reasonable and the installation so far looks great.”
“…for us to book and the guys were very good Roby was very respectful I will recommend to all my friends and family…”
RRita5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
The employees who cleaned gutters were knowledgeable and respectful of my wishes. The job was perfect . I have used Window Genie for years and will continue.
EEverardoLocal Guide · 124 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
We have used them a couple of times for window film in a commercial environment, frosted glass for privacy and dark for direct sun exposure, both worked wonderfully and their work was spotless. They did an excellent job installing my holiday lights and they look amazing. Good communication and great prices! Thanks
Great priceService not listed
SShane10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The detail this company provided on our window cleaning was exceptional. I would use them again 100%!
CCandiceLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Pleasant, thorough. Removed screens, cleaned and reinstalled them without any problems. We will definitely have them back again.
Reasonable priceWindow washing
MMsTee3183 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Thank you guys so much. Service was fast and the guys that came out were very nice. Gutters are finally cleaned!
Reasonable priceGutter cleaning
CCharlotte4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Window Genie is the best! They are professional and kind. They introduce themselves and make sure to answer any questions along the way. They also explain everything well. I highly recommend this wonderful company.
Installers very professional, friendly, and courteous. They did a great job.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 10 months ago
Thank you so much for sharing your positive experience, Omar. It’s wonderful to hear that our team’s professionalism and friendliness stood out during your holiday light installation. Your feedback is greatly appreciated.
R
Rita King5 reviewsiTotal number of Google reviews Rita has written across all businesses on Google Maps, not just this one.
The employees who cleaned gutters were knowledgeable and respectful of my wishes. The job was perfect . I have used Window Genie for years and will continue.
Response from the owner · 3 weeks ago
It means a lot to know you have trusted Window Genie of Shreveport-Bossier City for years. We are glad the team delivered exactly what you needed and showed such care during your recent gutter cleaning. Thank you for your loyalty and for sharing this wonderful feedback. We look forward to helping you again in the future!
J
Joan Roan5 reviewsiTotal number of Google reviews Joan has written across all businesses on Google Maps, not just this one.
Window Genie cleaned my windows quickly, and they look fantastic! Great job!
Price assessment: Reasonable price
Services: Interior & exterior window cleaning
Response from the owner · 3 weeks ago
It's wonderful to know your windows are sparkling and that the service was both quick and effective. Thank you for taking the time to share your experience with Window Genie of Shreveport-Bossier City. We appreciate your feedback and hope to help you again the next time your windows need a refresh!
E
Everardo RecendizLocal Guide · 124 reviewsiTotal number of Google reviews Everardo has written across all businesses on Google Maps, not just this one.
We have used them a couple of times for window film in a commercial environment, frosted glass for privacy and dark for direct sun exposure, both worked wonderfully and their work was spotless. They did an excellent job installing my holiday lights and they look amazing. Good communication and great prices! Thanks
Price assessment: Great price
Services: Service not listed
Response from the owner · Edited a month ago
Your feedback means a lot to us. We're so glad to hear that both the window film and holiday light installations were exactly what you needed and that you found our communication and pricing to be spot on. Thank you for choosing Window Genie of Shreveport-Bossier City, and we appreciate your trust in our team. We'd love to help with your next project whenever you need us!
S
Shane Sumlin10 reviewsiTotal number of Google reviews Shane has written across all businesses on Google Maps, not just this one.
The detail this company provided on our window cleaning was exceptional. I would use them again 100%!
Response from the owner · a month ago
It’s great to hear you were so impressed with the level of detail on your window cleaning. Thank you for your feedback and for trusting Window Genie of Shreveport-Bossier City—hearing you'd use us again means a lot. We look forward to helping you next time!
M
Michael "Putt" Putman6 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
So glad to hear you were impressed! Thank you for your feedback and for choosing Window Genie of Shreveport-Bossier City. We appreciate your support and look forward to assisting you again whenever you need us.
V
Vickie Schenck10 reviewsiTotal number of Google reviews Vickie has written across all businesses on Google Maps, not just this one.
Hearing that you consider us the best and found our work both amazing and professional means a lot. Thank you for your feedback and for choosing Window Genie of Shreveport-Bossier City. We truly appreciate your support and would love to help with any future projects!
J
Jenna Watson10 reviewsiTotal number of Google reviews Jenna has written across all businesses on Google Maps, not just this one.
Hearing that you had such a positive impression of our team means a lot. Thank you for your kind words and for trusting Window Genie of Shreveport-Bossier City. We'd love to welcome you back whenever you need us!
C
Candice KochLocal Guide · 21 reviewsiTotal number of Google reviews Candice has written across all businesses on Google Maps, not just this one.
Pleasant, thorough. Removed screens, cleaned and reinstalled them without any problems. We will definitely have them back again.
Price assessment: Reasonable price
Services: Window washing
Response from the owner · 2 months ago
It’s great to know you were pleased with the thorough service. Thank you for sharing your experience and for trusting Window Genie of Shreveport-Bossier City with your screens. We’d be happy to help again whenever you need us!
M
MsTee3183 reviewsiTotal number of Google reviews MsTee318 has written across all businesses on Google Maps, not just this one.
Thank you guys so much. Service was fast and the guys that came out were very nice. Gutters are finally cleaned!
Price assessment: Reasonable price
Services: Gutter cleaning
Response from the owner · 2 months ago
We appreciate you sharing your experience and are glad to hear everything was quick and smooth for your gutter cleaning. Thank you for trusting Window Genie of Shreveport-Bossier City, and we'd be happy to help the next time you need us!
