Window cleaning service · Wichita, KS · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty88−1.2Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#38 of 61 exterior cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 38%
4.9★★★★★340 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers highlight the company's punctuality, clear communication, and reasonable pricing for services including window cleaning, tinting, gutter maintenance, and exterior power washing. Reviewers frequently note the professionalism and friendliness of the technicians, who are described as efficient and thorough in their work. One recurring criticism involves incomplete cleaning results, specifically streaks and unaddressed window sills, along with a claim that the crew declined to remove hard water stains.
Google rating: 4.9 out of 5 from 340 reviews (97% five-star).
Reviews on this page: 341 Google reviews (230 with written comments, 5 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 26, 2026.
Service: Exterior Cleaning Service serving Wichita, Kansas.
Data from Google, last updated October 26, 2026.
Score profile vs other exterior cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Window Genie of WichitaExterior Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Window Genie of Wichita: 95/100 on this factor. Category median: 97.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Window Genie of Wichita: 97/100 on this factor. Category median: 97.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Window Genie of Wichita: 88/100 on this factor. Category median: 100.A
88
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Window Genie of Wichita: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Window Genie of Wichita: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Window Genie of Wichita: 100/100 on this factor. Category median: 90.A
100
Bar = this company · dark tick = category median.
Star ratings
341 Google reviews we collected
4.9of 5
5 stars33097%
4 stars82%
3 stars00%
2 stars10%
1 star21%
Praise vs complaints
Phrases our text analysis found in 230 written reviews
99%praise
Praise41499%
Complaints41%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price720%
Reasonable2674%
Overpriced00%
Not sure26%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results12530%
Staff & attitude10124%
Speed & response7518%
Would recommend5714%
Price & value4210%
Communication164%
Honesty & trust20%
What customers talk about
We read 230 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The two young men that came out to clean the outside of our windows did a great job and spent a good amount of time cleaning them.”
“Jenny was always so helpful when I would call in or even via email.”
“He was efficient and saw areas that needed additional work.”
“Would recommend them to anyone looking to have window tinting done”
“Never again.”
“Very reasonably priced and Joe and Derek did a great job on our windows.”
“Everyone at Window Genie of Wichita was easy to work with.”
“I asked the worker if it would basically ruin the work that they had just done and he was very honest and let me know that it would.”
People customers mention
Jenny10 reviews
Scott5 reviews
Mike4 reviews
Blake3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Window Genie of Wichita for 5 kinds of job. Pick one to see what they paid and said.
HeatherLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · an hour ago★★★★★
Window Genie did not disappoint! Jenny, Jayden and Scott and there were two others that I don’t remember their names. We had the front windows of our house tinted and the outside of these windows cleaned. Scott was great with his knowledge of what window tint would be best for what we were wanting to achieve and…
Reasonable price
BobLocal Guide · 77 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Everything from start to finish was easy and pleasant. Very reasonably priced and Joe and Derek did a great job on our windows. They were kind, accommodating and easy to have in our home. Thank you both.
AndyLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Came when they said they would and did a great job on hard calcium on my windows due to well water. I highly recommend!!
Great priceInterior & exterior window cleaning
Kay2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Technician was very knowledgeable and friendly. He was efficient and saw areas that needed additional work.
Interior & exterior window cleaning
Sidney2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Everyone at Window Genie of Wichita was easy to work with. Communication and promptness were outstanding. Highly recommend.
Service not listed
DeborahLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I have tall windows that I struggle to reach. These guys came out and did an phenomenal job on all my windows. Exterior only as we weren't home.
Window Genie did not disappoint! Jenny, Jayden and Scott and there were two others that I don’t remember their names. We had the front windows of our house tinted and the outside of these windows cleaned. Scott was great with his knowledge of what window tint would be best for what we were wanting to achieve and provided a sample of the tint and also emailed me pictures of other jobs with the same window tint. Jenny was always so helpful when I would call in or even via email. Scheduling was easy and quick. Jayden came out and did our window tint and was very nice, efficient and didn’t leave any mess behind after. The two young men that came out to clean the outside of our windows did a great job and spent a good amount of time cleaning them. Everyone was dressed professional and was polite and helpful. Hope to use them again!
Price assessment: Reasonable price
Response from the owner · 57 minutes ago
Heather, it means a lot to hear how positive your experience was with Window Genie of Wichita! Thank you for recognizing the professionalism and care our team brought to your window tinting and cleaning services, from your first call through to the final results. We’re happy to know every step met your expectations, from personalized recommendations to an easy scheduling process and thorough work on site. Your kind feedback is truly appreciated, and we’d be delighted to assist you again anytime!
Bob and Jeannie BeaughLocal Guide · 77 reviewsiTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Everything from start to finish was easy and pleasant. Very reasonably priced and Joe and Derek did a great job on our windows. They were kind, accommodating and easy to have in our home. Thank you both.
Price assessment: Reasonable price
Services: Interior & exterior window cleaning
Response from the owner · a day ago
It means a lot to know you found the whole experience smooth from start to finish, and that our team members made you feel comfortable in your home. We appreciate you mentioning the reasonable pricing and the care taken on your windows. Thank you for sharing your feedback and for choosing Window Genie of Wichita. We'd be happy to help again anytime!
Karla stewart3 reviewsiTotal number of Google reviews Karla has written across all businesses on Google Maps, not just this one.
They always do a good job. Prices have increased but so has everything else
Price assessment: Reasonable price
Services: Interior & exterior window cleaning
Response from the owner · 5 days ago
We appreciate you sharing your thoughts, Karla. It means a lot to know you’re happy with the quality of our work at Window Genie of Wichita, and we understand that rising prices are a concern for everyone these days. Thank you for continuing to trust our team. We look forward to serving you again!
Jana Besore7 reviewsiTotal number of Google reviews Jana has written across all businesses on Google Maps, not just this one.
It is wonderful to hear that you found our team so professional and were pleased with the work. Thank you for sharing your experience and for choosing Window Genie of Wichita. We appreciate your support and look forward to helping you again!
Andy SmithLocal Guide · 10 reviewsiTotal number of Google reviews Andy has written across all businesses on Google Maps, not just this one.
Came when they said they would and did a great job on hard calcium on my windows due to well water. I highly recommend!!
Price assessment: Great price
Services: Interior & exterior window cleaning
Response from the owner · 10 months ago
Thank you so much for your kind words, Andy. We're glad to hear you were pleased with the results and that our team could tackle the tough mineral buildup on your windows. Your recommendation means a lot to us!
Kay Young2 reviewsiTotal number of Google reviews Kay has written across all businesses on Google Maps, not just this one.
Technician was very knowledgeable and friendly. He was efficient and saw areas that needed additional work.
Services: Interior & exterior window cleaning
Response from the owner · 3 weeks ago
We’re glad to hear you had such a positive experience with our team member, Kay. Thank you for sharing your feedback and for choosing Window Genie of Wichita. We’d love to help again any time you need it!
Lynn Aaron4 reviewsiTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
They do great work and their prices are very reasonable!
Response from the owner · 4 weeks ago
We appreciate you sharing this feedback, Lynn! It's wonderful to hear you were happy with our work and found our prices fair. Thank you for choosing Window Genie of Wichita. We would love to help you again in the future!
Sidney Shelman2 reviewsiTotal number of Google reviews Sidney has written across all businesses on Google Maps, not just this one.
Everyone at Window Genie of Wichita was easy to work with. Communication and promptness were outstanding. Highly recommend.
Services: Service not listed
Response from the owner · a month ago
It’s great to hear you found our team so easy to work with and appreciated the strong communication and prompt service. Thank you for recommending Window Genie of Wichita. We truly appreciate your feedback and look forward to helping you again in the future!
Deborah WalkerLocal Guide · 23 reviewsiTotal number of Google reviews Deborah has written across all businesses on Google Maps, not just this one.
I have tall windows that I struggle to reach. These guys came out and did an phenomenal job on all my windows. Exterior only as we weren't home.
Price assessment: Not sure
Services: Interior & exterior window cleaning
Response from the owner · a month ago
It is wonderful to hear that you were so pleased with the results on your tall windows, Deborah. Thank you for taking the time to share your experience with Window Genie of Wichita. We appreciate your trust in our team for the exterior cleaning, and hope to help you again in the future when you need it!
Corinne Horsch4 reviewsiTotal number of Google reviews Corinne has written across all businesses on Google Maps, not just this one.
Working with Window Genie was as smooth as I could have imagined - from getting a quote quickly, to coordinating the services, everything was as simple as it could have been. I especially appreciated the prompt responses and communication throughout.
Price assessment: Not sure
Services: Gutter cleaning
Response from the owner · 3 months ago
Corinne, it is great to hear that everything from the initial quote to coordinating services felt effortless for you. Thank you for mentioning our communication and prompt responses, and for choosing Window Genie of Wichita. We appreciate your feedback and hope to help you again whenever you need us!
