WINDOW CLEANING SERVICES · SPRINGFIELD, IL
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%1+0.4Reliability 15%1+0.2Craft & service 20%5+1Value 10%4+0.4Momentum 8%25+2Track record 7%72+5Accountability 5%9+0.5Experts Score= 9Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.9SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%1+0.4Reliability 15%1+0.2Craft & service 20%5+1Value 10%4+0.4Momentum 8%25+2Track record 7%72+5Accountability 5%9+0.5Experts Score= 9Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.9SCOREWindow World of Central Illinois
Better than 0% of window cleaning services · #38 of 38
4.7★200 Google reviewsGoogle star rating as shown on Google Maps.
4.67★last 12 monthsAverage stars on reviews from the last 12 months only.
7%1–2★ in 2 yrs (avg 1.2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
20%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Window World of Central Illinois for window repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 1 Google reviews tagged “Window repair”
★★★★★ grimreaper91191 · 4 Google reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago
Recently bought a house with a window world window. Yes one singular window world window. Must have been a guy who self installed it. Maybe he got it from habitat I know they donate there extra or unused there sometimes regardless. The window was broken I called Springfield’s window world branch left my name and…
Reasonable priceWindow repair
vs category
Blue = Window, grey = window cleaning services average
Rating over time
Price
Not enough reviews with a price yet.
Great price 25%Reasonable 69%Overpriced 0%Not sure 6%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%1+0.4Reliability 15%1+0.2Craft & service 20%5+1Value 10%4+0.4Momentum 8%25+2Track record 7%72+5Accountability 5%9+0.5Experts Score= 9Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
1
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
1
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
5
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
4
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
25
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
72
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
9
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+8 / −1
Professionalism
+8 / −1
Responsiveness
+6 / −1
Punctuality
+6 / −1
Value
+7 / −1
