Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Window World of Rockford logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%18+1.3Craft & service penalty55−4.5Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Window World of Rockford

Rockford, IL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #122Position by Experts Score among all companies we track in this category. of 127 window cleaning services · 4.7★ from 461 Google reviews

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Report card

Percentile vs other window cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Window World of Rockford is better than 86% of window cleaning services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Window World of Rockford is better than 80% of window cleaning services.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Window World of Rockford is better than 55% of window cleaning services.C
55
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Window World of Rockford is better than 100% of window cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Window World of Rockford is better than 100% of window cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Window World of Rockford is better than 18% of window cleaning services.F
18

Reviews for your job

Customers hired Window World of Rockford for 8 kinds of job.

Window World of Rockford for installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 12 Google reviews tagged “Installation”

12bass2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great service and job completion quicker than expected, even after finding “surprises” with the wood framing after removing the old sliding door.

Great priceInstallation
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very happy with the quality of the sliding glass door and how efficient and professional Al and Nichole worked together to get it installed. Their attention to detail from the actual install, to the constant cleanup during the process was amazing. They also took the time to make sure we were shown everything about…

Reasonable priceGeneral door installationInstallation
Diane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The people that did my installation were very kind and courteous. They did an excellent job!!

Reasonable priceInstallation
Vincent1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

They were so nice and very good at their job

Reasonable priceInstallation
Elaine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The crew who installed my door/ windows from Window World of Rockford did a great job and were professional. I would reccomend them to friends and family.

Reasonable priceWindow installationInstallationCustom windows
Annette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

These two are top notch. Did an amazing job. Very polite. Answered all my question. Great job you two! A lot of money but everything is now a days. Salesman was great also. Give them all a raise.

OverpricedCleaningWindow installationInstallation
Rita2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

AllI can say is WOW!!! The windows are wonderful. Make the house look great, both inside and out. In fact, the outside looks 100% better than it did before the new windows were installed.Tom and Kyle installed our windows. I can’t believe what a professional job they did. Plus the cleanup was super. Thank you all

Reasonable priceWindow installationInstallationCustom windows
Louis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Had window world install new blinds and we are vere happy, very professional and very nice guys.

Installation
Katie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This was an amazing experience. Tom was so helpful and the whole team got our windows in and they look beautiful. Will definitely recommend them to anyone!

Reasonable priceWindow installationInstallation
Josh7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had 4 windows replaced and my patio door. All amazing work. The patio door install was done by Al and Nicole, exceptional work. I would recommend all workers to anyone I know.

Great priceWindow installationInstallation
Wally1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Reasonable priceGeneral door installationInstallation
Joe6 months ago★★★★★

Rating only, no written review.

Reasonable priceGeneral door installationWindow installationInstallation

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 61%Overpriced 1%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Window installation163—
General door installation39—
Custom windows17—
Window repair14—
Installation12—
General door repair4—
Cleaning3—
Window design2—

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