How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%18+1.3Craft & service penalty55−4.5Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCOREWindow World of Rockford
Rockford, IL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #122Position by Experts Score among all companies we track in this category. of 127 window cleaning services · 4.7★ from 461 Google reviews
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Percentile vs other window cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Window World of Rockford for 8 kinds of job.
Window World of Rockford for window installation
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Excellent installation crew , windows look great, thanks window world!
Wonderful from start to finish! Professional, respectful and cleaned the areas inside & out!
The salesman we had, Brad was very good! Introduced himself upon arriving, & asked what we were looking to do, & explained everything in detail. Any questions needed answering, he was right there with ALL the answers. Everything went well, & we r looking forward to getting our new windows installed! Thanks Brad!
Excellent install and previous customer service. They also installed an Egress window in our home a few years ago and stand behind what they sell.
The installation crew did a great job...appreciate the good work they did.
Tom and Kyle where absolutely fantastic. They arrived alittle early and got right to work. They're friendliness, work ethic, personalities, detail to workmanship was phenomenal! Tom answered all my questions and concerns. The installation was done very professional and the finished product is absolutely gorgeous. I…
Ryan was professional and offered great advice.
Great company to work with. We love our new windows. I would recommend them to anyone and everyone!
Tom the installer was great and answered all my questions. He was very careful with the surrounding tile and the whole experience was great. Thank you Window World
If one brakes or you happen to break one when cleanin they come and fix it right away.
I had windows installed. They were fast, cleaned up everything when they were done. They were polite.
Window installers very efficient and hard-working. Great job overall!
We had some very bad windows that were kind of nasty and we ordered new ones through window world Tom and his helper came and installed them yesterday 9/16/2026 very professional very well put in look very nice what an improvement we are very happy with the service we received and would highly recommend to anyone
We are totally 💯 percent satisfied with the whole experience the guys did an awesome job couldn't be happier thank u so much
The new window looks amazing! I was impressed how well they were able to match it to the existing 30 year old windows and trim. It blends right in and I will definitely use them in the future.
Tom and Luke were conscience and efficient during the install , always cleaning up all area impacted . I plan to request them for future installs .
Great service and very knowledgeable
I have had a great experience so far with Ryan. He has been very patient and knowledgeable as I made by decision as to what options I was considering. I cannot wait to see my new windows and front door!!
We had two windows put in they were in and out in an hour and a half with the install and did an awesome job
Very professional from the quote to the installation. Installers did a great job on windows.
Installation of 5 DH windows. Installers, Tom & Kyle, were on time. They were efficient and did a nice job. They answered any questions and did nice job cleaning up.
Started in 2000 and finished 2026. Replaced 21 windows. I thought they were affordable and very pleased with finished product. The people who installed were very prompt, pleasant, and cleaned up when finished. Would recommend.
The installers were courteous, respectful, cleaned up after themselves, and never took a break - amazing!
Best prices in town! You won’t find a better deal unless it’s with Window world! Tony Bell was a great salesman and knows his stuff!
Installers were great!!
Excellent service at a very respectful price. From sales to install it was first class.
Friendly, hard-working installer. Windows look good.
Great service, Awesome job. Thank you to the guys that service our windows. This is our 3 times buying windows from them. Had a few issue on the windiws. We called then and the sale guy was great in helping no hassling got it done bought 3 more windows. Awesome service all the way around.
We had a great experience with Window World! Tony was wonderful to work with as our salesperson and made the process easy from start to finish. The pricing was very competitive and we felt like we got a great value. Otto did an excellent job with the installation. He was professional efficient and friendly. We’re…
This was a great experience... excellent craftsmanship very professional and clean up was meticulous thank you for the amazing work.
We love Window World! We have used them in the past and if you have issues with your windows, it's true they stand behind them. Thank you again for everything 👍
The crew who installed my door/ windows from Window World of Rockford did a great job and were professional. I would reccomend them to friends and family.
From the initial meeting to the final installment of my windows was fantastic. Love my new windows. Thank you Scott and staff a Window World. You are the best.
These two are top notch. Did an amazing job. Very polite. Answered all my question. Great job you two! A lot of money but everything is now a days. Salesman was great also. Give them all a raise.
This is the second time we have had window world install windows. The windows are good quality and the pricing is very competitive. Every person I've dealt with has been polite and pleasant. The installation of six windows was completed in roughly 6 hours. The crew cleaned up after themselves and I was…
We had a great experience with Window World. The sales team was knowledgeable without being pushy—they listened to what we wanted and never tried to upsell us on products we didn't need. The installation process was smooth and stress-free. We were given a two-hour arrival window along with a courtesy call before the…
Fast efficent and reasonable price
We have had a tenant break a window, a leak causing the window to rust along the seal and several screens replaced. All issues were taken care of promptly without question.
Tom & Kyle are professional and friendly installers. They worked efficiently & the windows look great!
Kevin and Enrique did such a good professional job here today, I wanted to give them a shout out. They were timely and pleasant. Window World is a great place to business with. The Anderson Family
Window world installers are professional. Tom was friendly came and got the job done and clean up . Job well done.
Tom and Kyle where the best installers that I could have asked for! They were professional polite considerate efficient neat and I can't say enough good things about them! You sure can pick with teams when the world. You have a lifetime customer with me from now on!
Very good quality windows, craftsmanship, sales team and company! This is the place to get your windows done, period!
Beautiful these 2 young men came and installed my window they were very respectful and cleaned up after they finished. They did a excellent job I give them a 100.
Installation crew were professional and efficient with installation of our six windows. Thanks on a job well done!
Always happy with window world. Installers were on time. Very professional and very friendly They are a great asset and face for the company. As I have before, I will be more than happy to recommend Window world to other people. Thank you To Scott for window world. SEMPER FI I am a Desert Storm veteran and served from 88-92.
Very good excelente
The 2 guys Tom and Jerry lol from window world 2 cool guys did a very thorough job highly recommend them...will have them install more windows in the future. Thanks ⭐️⭐️⭐️⭐️⭐️
Looks good.
Ryan is very good at his profession. Very friendly and knowledgeable. He helped me with getting windows ordered for my home. He made the process easy and simple, it was a true pleasure and can't wait to get my windows in. Thank you Ryan!
Met with Ryan, district salesman today, very nice and informative, sold us a new bow window for our home, price was very reasonable and the window has a warranty superior to the competition!
Outstanding windows, and outstanding customer service, and sales. Ed did a great job handling our window estimate. We bought 8 windows from them 15 years ago and they are still in great shape. Their warranty is 2nd to none. Purchasing our last window to be replaced for our kitchen this month. Can't wait. Thanks again, The Vaccarello's, Semper Fi!
Tom & Kyle arrived ahead of schedule and worked so quickly, as a team. I was able to talk to Tom more so, asking questions about the windows and was pleasantly surprised to see how easy and efficient the windows will be to clean and work. They've got 15+ yrs experience replacing windows and it's very obvious! Tom was so polite. Thanks for a job well done!
Had a 4 pane basement window replace. The installers were great in their knowledge. They finished installation looks wonderful
Quality products, professional installation and great customer service.
I can not begin to express my complete and total satisfaction with Window World! From Brad, our salesperson, to Tom and his entire crew, everything has been FANTASTIC! Their selection is great! The number of windows needed for an install is doable, and their finance options are phenomenal! We just can't say enough…
The entire Window World team, Ryan in Sales, Jeff in measurements and Mike’s install team were top notch throughout.
I had Window World install an egress window in our basement, and they certainly did not disappoint. From the initial visit to the finished product, all employees were professional, polite, and truly cared about making the experience a positive one! I would highly recommend them if you are in the market for an egress window.
Upon a request to Window World, Ryan Pearson visited us a couple weeks ago to talk to us about Window World and give us a quote on new window installation. He was attentive and courteous, and we told him we would get back to him after we received a second quote from a local carpenter. He called a week or so later to…
AllI can say is WOW!!! The windows are wonderful. Make the house look great, both inside and out. In fact, the outside looks 100% better than it did before the new windows were installed.Tom and Kyle installed our windows. I can’t believe what a professional job they did. Plus the cleanup was super. Thank you all
I love my new windows. The salesman Matt is so professional and very understanding i love working with him. The installers Tom, and the other young man have been to my home many times to install windows throughout the years. I'm way more than pleased with there professionalism, installation is done in a timely…
Purchased 8 windows from Window World in 2006. Yes 20 years ago. We were experiencing some peeling of the cladding on the alumimum WINDOW WRAP on 6 windows. I knew we had lifetime guarantee on the windows but did not think the aluminum would be covered after 20 years. To my very pleasant surprise they came out and…
Always professional...great install neat clean and courteous.
We purchased 6 windows and a patio door from Window World. I was very pleased with all aspects of the buying process.The installers were especially good.
The windows look great and the installers were very nice and professional
Most excellent
Very happy with service!
Very nice, and very efficient, and my new window looks awesome! Thank you!!
Great company. Professional, courteous, efficient and cleaned up before they left. Everyone we encountered, from beginning to end were amazing. Lifetime warranty is a plus.
Free window replacement on lifetime warranty. Installer was prompt, knowledgeable, and friendly. Excellent service!
After 16 years one of the windows showed streaking between the panels, one call and 6 weeks later we had a replacement window. Free. Install was preformed by two courteous and competent young men. We could not be happier...
We’ve used Window World in the past and just ordered more from them. Exceptional customer service and fair pricing. Our rep Brad is great. Highly recommend!!!!
I had 3 upstairs windows installed. The salesman was great, explained all my options with no pressure to upgrade or spend more that I was comfortable doing. I received updates on when my windows would be in the warehouse. The installers were on time and very professional and friendly. They were respectful of…
The installer Tom was very professional. They put in basement windows and the job was hard and dirty. Never heard a complaint. They did a beautiful job! I am a Veteran and I recommend Window World they are the best!!!
So far we are happy with our windows. The installer came on time, did a professional job and cleaned up after. The windows are working fine so far and the look nice.
Guys were awesome! Workmanship was awesome. In and out with no mess. Highly recommend
The new windows are great and my HVAC is running less.
Ryan was very nice to work with.... professional, answered all our questions, pleasure to work with, would highly recommend
Window world does an excellent job. We had 5 windows installed 2 years ago and the final 7 today. They are very good at what they do. Just wanted to add that Tony is a great salesman and the installers did a fantastic job not only with the installation but also with the cleanup. Thank you for a fantastic job.
Sales man and installers were quick and professional.
From the beginning WW was a positive experience. The windows arrived as promised and the installation went smoothly. Tom and Kyle installed the windows efficiently with consideration for our home and they cleaned up all debris too. The windows are beautiful and if you need replacements don't get them from anyone…
Had a wonderful experience meeting with Brad from Window World. Brad made everything so easy and we really felt comfortable because of his knowledge and professionalism.. I’m so glad we decided to finally pull the trigger on a project we were putting off because we weren’t sure which direction to go in. Thank you,…
Windows World installers arrived on time n did a great job with installation n clean up
Always a good experience with Ed at Window World and the installation crew does a great job as well!
We recently had 9 new windows installed by Window World of Rockford, and I couldn’t be happier with the entire experience. From start to finish, the team was professional, efficient, and clearly took pride in their work. The installation process went smoothly, and everything was completed on time with great…
Great install! Very swift. Polite crew. Highly recommend
I am very satisfied with the work Window World did replacing a few of our bedroom windows. From the sale of the windows (no pressure) to the professional installation that only took a few hours. Look, all window replacement is pricey, but maybe if you do a few at a time, you will eventually get them done. I would…
Fast, friendly and reliable!
Tom and his crew did an excellent job on my daughter's basement windows and also a bedroom window. Very polite and professional. Everything was dome on time and everything cleaned up.
Excellent experience from beginning to end . Your crew was very proficient and courteous. They arrived on time and we were amazed at how quickly they worked in removing our old windows and putting in our new ones. Their cleanup was impeccable. they went the extra mile at my request and put my new shutters up on the…
The guys were prompt,courteous and efficient!Great job!
The TV commercial show that the kids say we guarantee it well Scott doesn’t guarantee anything. I had a window put in by your sales person that said by the window and we will fix your leaking rotted wood and replace it and they never did and now he refuses to come out and give me another quote and another window…
Hands down Tony was amazing to work with! He was kind, efficient with my time, didn't pressure me into signing today and didn't require my husband to be here like other companies do. I 100% will be going with Window World because of Tony's excellent customer service and the experience he provided.
Great job start to finish! From the home visit and estimate through installation, 5 stars. I was quoted an estimate, the build of my windows took less time than expected and the install crew was done in a day. Their install crew was polite worked very efficiently and did a great job cleaning up before leaving. New…
Tom and his crew do fantastic work. This is the second time we've used Window World and Ed for our windows. They do excellent work, and are very fast, efficient, easy to work with and clean up very well. I will continue to recommend them to others.
We had new basement windows installed today. They look great. Tom and his crew did a great job. They were on time and kept us updated throughout the install. They cleaned up nicely. We would highly recommend Window World of Rockford.
This was an amazing experience. Tom was so helpful and the whole team got our windows in and they look beautiful. Will definitely recommend them to anyone!
So happy with my new windows. Brad does a great job making sure everything gets done. Would highly recommend Window World. 9-11-25 I just had Tom and his team install my picture window. They did a great job and very professional. I had them install windows last year and requested that Tom and his team complete this job as well. Highly recommend them.
I had 4 windows replaced and my patio door. All amazing work. The patio door install was done by Al and Nicole, exceptional work. I would recommend all workers to anyone I know.
Kevin and Ethan are Totally professional workers, thank you Scott !!!!🙏🏾💙🙏🏾💯💯🔥🔥🔥 💪🏾😎👍🏾
Please buy a window from a local home improvement store and DO IT YOURSELF!! OR HIRE A CARPENTER! Sooooo much cheaper!
Very nice job very efficient an was able to answer all my questions love my new windows!!
We did a full replacement of all windows in our home plus a patio door, using Window World. We were thoroughly impressed by the efficient installation... It was a huge project and many windows, and they had the whole project completed in 2 days... They were clean, detailed, and efficient. We are still working…
We just had 17 windows replaced by Bob’s Crew, aka the Window Warriors. They did an awesome job - professional, courteous, and they worked so well together as a team. Each person had a job to do and it all came together very efficiently. Looking forward to a draft-free and much warmer winter! Thank you!
I recently had a patio door installed by window world. I am pleased with both the quality of the door and my installation. Blake was my salesman, he was informative, low pressure and honest. He was with me every step of the way and even came to help with my install. Al and Nichole did my install and I am impressed.…
Anxious to see if their warranty is as good as they claim. We are counting on that. The professional service they have provided so far is quite good. Indeed, worth a five star review. We have met and interacted with sales representative, office personnel, installation team, and more. Have not been disappointed.
We recently had 5 windows replaced. My sales rep Blake was on-time, through and gave us plenty of options. Blake was with us every step of the way and even helped with the installation. Bob and his crew were out standing. They cleaned up well, were methodical and finished in one day.
Everyone was friendly and professional - from the first visit around our table discussing our ideas through the installation. Giovanni - thank you for the no pressure sale and always being there to answer our questions. You are top-notch! Joey, Josh, and crew - Thank you! We are so impressed with the quality of work. Our new windows look amazing!
We just recently had windows installed in our kitchen, dining room bathroom and living room. We couldn't be more impressed with the results. The crew ( Mike Sarver 's and company) were highly professional, super fast with unbelievable precision. The windows look AMAZING!! A big shout out to our salesperson Ed for…
Blake was thorough & considerate of my time. Maria managed details of scheduling effectively. Ty's installation team was awesome.
We recently had Window world out to install a couple windows and add a patio door to our kitchen. I am so happy with the finished product. Tony was our sales rep, he was awesome! He wasn't pushy, and gave us a couple days to think it over. When we made the call to place our order he was both timely and responsive.…
Blake was our sales rep, he did a job! He was low pressure and helped us by explaining all of our options. Bob's crew rocked! They finished whole house in one day! Bob was sure to walk us through how our new windows worked. We love the look of our new windows.
My salesman at Window World, Blake is so charming and did such a great job. My windows arrived earlier than expected and the Wolf Pack did the installation. The Pack was so neat, professional and friendly. I love the look of my new windows. I highly recommend Window World if you are in the market for new windows.
Our sales person Blake was informative, low pressure and was able to save us hundreds of dollars with his product knowledge. Blake was with us every step of the way and even helped with the install. Ty and his crew were oo time, fast, clean and efficient. Ty was friendly and took the time to walk us through the features of our windows before he left.
Jeff was outstanding and was very informative and not pushy. Joey was more than helpful in explaining additional features about the windows that we didn't even know about. Josh rocks! Blake was super friendly and helpful and answered all of our questions.
Excellent service, great price,Blake is a great sales guy. Ty did great job at installation. Thank you Window World. Customers Bill and Norma
Brad is the sales rep and very knowledgeable and nice, made sure we got everything we wanted and didn't try to sell us a bunch of stuff we didn't. Blake, Joey, and Josh were one time, professional and didn't leave a mess. They were quick and thorough, installation of all 17 windows was completed in a timely manner.…
Window World is amazing from start to finish. The sales rep was amazing and responded to many follow up emails in a timely manner. The office staff sent emails about my order to keep me update and worked to schedule the job on a day that worked best for me. The service crew arrived on time, was professional, and…
I’ve worked with window world now 4 times, I’ve been pleased each and every time. My salesman Brad was both informative and low pressure. Tom’s crew fast, efficient and cleaned up behind them selves. Blake was nice enough to walk through after make sure I was happy with the job I received.
Window World was extremely timely and professional from start to finish. Brad was 0 pressure on the sale and provided us very cost effective options in our budget. Mike and his crew were very professional and worked around my work from home situation. Blake came by after the work and made sure we were satisfied. The…
Installer were wonderful. They cleaned as they went and were very professional.
What a difference new windows make in our home! You never know how much you need windows until you have good ones installed that can open and work perfectly! They are a really excellent value. Ask for Tony! Thanks W²!!!
The crew that came were very polite and professional. Installation looks great. Very pleased with the work. Noticed a big reduction in outside noise and temperature in the house being maintained.Window World of Rockford has very competitive pricing. Would definitely recommend if you are in the market for windows. At the very least get a quote from them.
Great process, salesman was straightforward and accurate in all aspects. Project cost and completion were as expected and promised. Highly recommend
The salesman was great to work with . Friendly , answered all of our questions. Our window came in earlier than expected ! The 2 installers arrived on time and did a great job! No mess left by them. We would highly recommend Window World to everyone! Thx for our great window and experience .
We had two broken windows and a sliding glass door that needed to be replaced. When they came to do the quote they showed up on time. Answered all my questions and were very curtious. Have us an 8 week timeline. In exactly 8 weeks all was ready. They showed up on time for the install. Very quick and…
They were very courtesy and clean. They did all our windows and we are very happy with the results.
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Window installation | 163 | — |
| General door installation | 39 | — |
| Custom windows | 17 | — |
| Window repair | 14 | — |
| Installation | 12 | — |
| General door repair | 4 | — |
| Cleaning | 3 | — |
| Window design | 2 | — |
