Analyzing 6,757,8566.8M ReviewsFor 19,12819.1K Experts

Experts Reviews · Company report
Window World of South Central PA & Northwest MD logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Window World of South Central PA & Northwest MD

Somerset, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 25 egress window installation · 4.9★ from 664 Google reviews

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Report card

Percentile vs other egress window installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Window World of South Central PA & Northwest MD is better than 95% of egress window installation.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Window World of South Central PA & Northwest MD is better than 95% of egress window installation.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Window World of South Central PA & Northwest MD is better than 94% of egress window installation.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Window World of South Central PA & Northwest MD is better than 100% of egress window installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Window World of South Central PA & Northwest MD is better than 100% of egress window installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Window World of South Central PA & Northwest MD is better than 100% of egress window installation.A
100

Reviews for your job

Customers hired Window World of South Central PA & Northwest MD for 8 kinds of job.

Window World of South Central PA & Northwest MD for general door repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “General door repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “General door repair”

Melissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Joey was very helpful.

General door repair
mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Joey was fantastic great personality and explained everything he was doing for me. Screen door looks and works great now.

Great priceGeneral door repair
Tawnya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Joey was terrific! He was prompt, knowledgeable and did a great job on our install and repairs. Joey went above and beyond what we asked. He is professional, yet very personable. We are really pleased with Window World, both its products and its services. Thank you!

Custom windowsGeneral door repair
Debi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Joey is the best!! He always works hard for my daughter!

Reasonable priceGeneral door repairService not listed
Doug1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Did a great job, very professional and kind.

Custom windowsGeneral door repair
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Window World South Central PA recently installed a new entry door and storm door for us, and we couldn’t be happier with the experience. They took the time to make sure we received exactly what we wanted, listened to our concerns, and promptly corrected an issue after the installation to ensure everything met our…

Customer photo from Brian's review
Not sureGeneral door repair
Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Joey did a excellent job I recommend him very thorough and excellent at his job!!

Great priceGeneral door repair
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

19 windows and sliding glass door. Rick and Tara were amazing job well done very pleased

Great priceCustom windowsGeneral door repair
Karen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Sam did an excellent job on the sale, demonstated the different window options. Rick, Amy & Jason did a great job installing the windows & also cleaned up after the job. It was a pleasure to work with them. I would definitely recommend Window World for great sale & service.

Reasonable priceCustom windowsGeneral door repair
Cathy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Rick, Amy and Jason installed my new front doors. They did an excellent job and were very polite and professional. I am very satisfied with my service. Thanks.

Reasonable priceGeneral door repairService not listed
Connie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Joey was very knowledgeable and personable. Took care of my issues without any problems. He is a great representative for your company. I’ve been dealing with Window World for many years and always highly recommend you to whoever will listen.

General door repair
Scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Joey did an amazing job on my needed repair and storm door installs. Super friendly and professional.

Reasonable priceGeneral door repair
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rick and Tara were amazing. They were kind yet professional. Quick and efficient too. They took the time to explain about the doors and made sure everything was just right prior to them leaving.

Reasonable priceCustom windowsGeneral door repair
Debbie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Joe was very professional. Door needed minor adjustment. Joe took care of it in minutes. Very happy with Joe and Window World. Thank you very much.

Reasonable priceGeneral door repair
Katrina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Just had a whole house window replacement completed and am totally overwhelmed with the results. The quality of work is outstanding and exceeded my expectations. Thank you, Rick, Amy and Jason, what a fantastic job, have gotten many compliments. Next step siding! I highly recommend Window World!

Great priceCustom windowsGeneral door repair
Dustin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Friendly great service

Great priceGeneral door repair
Constance3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joey adjusted my front door. He was very good at what he did. He was also very polite and nice to talk to. I’d give him 5 stars ⭐️ ⭐️⭐️⭐️⭐️

General door repair
Brooke1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rick and Tara did an excellent, professional job! We were very pleased with the quality of the door and windows we purchased as well as the quality of their work! We will definitely be purchasing more windows from Window World!

Great priceCustom windowsGeneral door repair
Larry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joey and DJ were early, and did a great job. Efficient and very professional.

Not sureGeneral door repair
Curtis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Reasonable priceGeneral door repair
BarryLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Custom windowsGeneral door repairDouble pane window installation & replacement+ Responsiveness+ Punctuality+ Quality
Jennifer3 years ago★★★★★

Rating only, no written review.

General door repairStorm door installation & replacementVinyl window installation & replacement+ Punctuality+ Quality+ Professionalism
Shawna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★

Rating only, no written review.

General door repair− Responsiveness− Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 56%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Custom windows165—
Window installation34—
General door repair23—
General door installation15—
General window replacement10—
Double pane window installation & replacement9—
Window repair7—
Vinyl window installation & replacement6—

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