Analyzing 6,718,5806.7M ReviewsFor 18,91718.9K Experts

Experts Reviews · Company report
Window World of South Central PA & Northwest MD logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Window World of South Central PA & Northwest MD

Somerset, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 25 egress window installation · 4.9★ from 664 Google reviews

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Report card

Percentile vs other egress window installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Window World of South Central PA & Northwest MD is better than 95% of egress window installation.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Window World of South Central PA & Northwest MD is better than 95% of egress window installation.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Window World of South Central PA & Northwest MD is better than 94% of egress window installation.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Window World of South Central PA & Northwest MD is better than 100% of egress window installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Window World of South Central PA & Northwest MD is better than 100% of egress window installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Window World of South Central PA & Northwest MD is better than 100% of egress window installation.A
100

Reviews for your job

Customers hired Window World of South Central PA & Northwest MD for 8 kinds of job.

Window World of South Central PA & Northwest MD for general window replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “General window replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 10

All 10 Google reviews tagged “General window replacement”

LisaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Installation was swift. The windows are very nice and immediately cut down on street noise and breezes.

General window replacementCustom windows+ Responsiveness+ Quality+ Professionalism
Steven3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Had some panels replaved under warrenty. Joey was great. Was in and out in no time. Clean and professional.

General window replacement+ Quality+ Professionalism
Leann1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Window World came to my mother’s house and install a set of new windows and a front door. Steven and TJ were amazing employees that helped my mother feel comfortable and she was quite impressed with the final results, especially with how well they cleaned up after installation. Getting these windows and door…

Custom windowsGeneral door installationDouble pane window installation & replacement+ Responsiveness+ Punctuality+ Quality
Charles4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Window World has replaced our windows and front entry door and more recently installed a sliding patio door. We appreciate the value and neatness that all three installs provided. The work was done with minimum interruption and in excellent time. The one time we had a window issue, the technician arrived the same…

General door installationDouble pane window installation & replacementGeneral window replacement+ Responsiveness+ Punctuality+ Value
Michelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional, the installer was very nice and helpful with the questions I had. Great quality for the price.

General window replacement+ Responsiveness+ Punctuality+ Quality
MarkLocal Guide · 97 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Felt "taken care of" from start to finish. Installers were efficient and the finished product is beautiful, exceeded our expectation.

Double pane window installation & replacementGeneral window replacementVinyl window installation & replacement+ Punctuality+ Quality+ Professionalism
Melissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

I am very pleased with the professionalism of both the sales people and the installing team. Done quickly and efficiently. Very respectful of our personal property as well. Very happy with this process. Thank you to all of the hard working people that went into this from start to finish. Keep up the wonderful job you all do. Thank you

Custom windowsGeneral door installationGeneral window replacement+ Responsiveness+ Punctuality+ Quality
Tom5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Top notch service guys and girls were professional fast efficient cleaned up and all in all did a great job. I'd recommend window world's teams. This is the third time I've used window world.

Custom windowsGeneral door installationGeneral window replacement+ Responsiveness+ Punctuality+ Quality
BarryLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Custom windowsGeneral door repairDouble pane window installation & replacement+ Responsiveness+ Punctuality+ Quality
Dana3 years ago★★★★★

Rating only, no written review.

General window replacementVinyl window installation & replacement+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 56%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Custom windows165—
Window installation34—
General door repair23—
General door installation15—
General window replacement10—
Double pane window installation & replacement9—
Window repair7—
Vinyl window installation & replacement6—

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