Analyzing 6,743,2086.7M ReviewsFor 19,03419K Experts

Experts Reviews · Company report
Window World of South Central PA & Northwest MD logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Window World of South Central PA & Northwest MD

Somerset, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 25 egress window installation · 4.9★ from 664 Google reviews

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Report card

Percentile vs other egress window installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Window World of South Central PA & Northwest MD is better than 95% of egress window installation.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Window World of South Central PA & Northwest MD is better than 95% of egress window installation.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Window World of South Central PA & Northwest MD is better than 94% of egress window installation.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Window World of South Central PA & Northwest MD is better than 100% of egress window installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Window World of South Central PA & Northwest MD is better than 100% of egress window installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Window World of South Central PA & Northwest MD is better than 100% of egress window installation.A
100

Reviews for your job

Customers hired Window World of South Central PA & Northwest MD for 8 kinds of job.

Window World of South Central PA & Northwest MD for window installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Window installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 13

All 34 Google reviews tagged “Window installation” · showing 20

Lori1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Our service man, Joey was very curtious and repaired our window in a timely manner. He explained to us what caused the problem as he was working.

Window installationWindow repair+ Quality+ Professionalism+ Value
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Joey done a great job taking care of the issue with our window

Window installation+ Responsiveness+ Punctuality+ Quality
Leann1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Window World came to my mother’s house and install a set of new windows and a front door. Steven and TJ were amazing employees that helped my mother feel comfortable and she was quite impressed with the final results, especially with how well they cleaned up after installation. Getting these windows and door…

Custom windowsGeneral door installationDouble pane window installation & replacement+ Responsiveness+ Punctuality+ Quality
Charles4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Window World has replaced our windows and front entry door and more recently installed a sliding patio door. We appreciate the value and neatness that all three installs provided. The work was done with minimum interruption and in excellent time. The one time we had a window issue, the technician arrived the same…

General door installationDouble pane window installation & replacementGeneral window replacement+ Responsiveness+ Punctuality+ Value
MarkLocal Guide · 97 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Felt "taken care of" from start to finish. Installers were efficient and the finished product is beautiful, exceeded our expectation.

Double pane window installation & replacementGeneral window replacementVinyl window installation & replacement+ Punctuality+ Quality+ Professionalism
Heather6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We live in an older home. The men skillfully replaced the windows and door leaving the charm of the home in tact with no damage. Their professionalism and workmanship were excellent.

General door installationGlass installationWindow installation+ Responsiveness+ Quality+ Professionalism
Kelton6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The team was very professional quick and knowledgeable.

Window installation+ Responsiveness+ Punctuality+ Quality
barbara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional installer, left no mess, explained what he was doing and why, worked constantly, and was efficient in the cooler weather by replacing one window at a time, then proceeded to do all outside work on all windows ( aluminum trim) then completed matching cherry trim on the inside. We were very pleased with…

Window installation+ Quality+ Professionalism+ Value
Tina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The installers were very professional and and did an excellent job putting our windows in. We are very pleased with their work!

Window installation
Candie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Installers were very professional and arrived as scheduled. Did a great job on the installation and cleaning up the work area. Would certainly deal with Window World again.

Custom windowsWindow installation
Tracy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Friendly installers and beautiful work!

Window installation+ Punctuality+ Quality+ Value
Karen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The installer that they sent (W. King) was fantastic. There was no debris left in my yard or in in my house. Loved him and love my new windows.

Window installation+ Responsiveness+ Quality+ Professionalism
Erin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Pandemic demand has put a lot of pressure on this business but they were highly communicative throughout the process. My house has been so much warmer this winter and we have Window Worlds excellent installers to thank for that.

Window installation+ Responsiveness+ Punctuality+ Quality
Arlene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The Window World was a pleasant experience from estimate to installation. Everyone answered my questions and they did a professional job! The window features are really nice!

Window installation+ Responsiveness+ Quality+ Professionalism
Hester2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fantastic service as always even during a snow storm. The team of workers removed shoes each and every time they went back and forth in from the snow. Cleaned up any mess they made and were very conscientious.

Window installation
Janelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The installer for my job was Waylon. The job entailed 8 windows in my sunroom, none of which can be seen from curbside viewing. He arrived with Covid PPE and displayed professionalism for the entirety of the installation. He mentioned being scheduled for two days, but was able to complete the eight window install in…

Window installation
Ray2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Perfect

General door installationWindow installation+ Responsiveness+ Punctuality+ Quality
George3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service Excellent work

Window installation
WasilLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Fantastic experience. Highly-qualified.

Window installation
Elmo's2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Third time I have used WW of Somerset for windows. Every time it's been a butter smooth process. Highly recommend them. Thanks Matt!

Window installationWindow repair+ Responsiveness+ Punctuality+ Quality

Show more window installation reviews (14 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 56%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Custom windows165—
Window installation34—
General door repair23—
General door installation15—
General window replacement10—
Double pane window installation & replacement9—
Window repair7—
Vinyl window installation & replacement6—

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