Window cleaning service · Brooklyn Park, MN · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#102 of 127 window cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 20%
4.9★★★★★617 Google reviews · 24 photos
95%five-star reviews
4.90★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Windows of Hope Services 4.9 out of 5 based on 617 reviews, with the owner responding to 95% of feedback. Customers frequently praise the company for punctuality, thorough window and gutter cleaning, and clear communication regarding pricing. Recurring themes highlight efficient service and professional conduct. However, some low-star reviews criticize scheduling difficulties, incomplete work, and poor follow-up communication when addressing service issues or complaints.
Google rating: 4.9 out of 5 from 617 reviews (95% five-star).
Reviews on this page: 617 Google reviews (511 with written comments, 6 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: October 25, 2026.
Service: Window Cleaner serving Brooklyn Park, Minnesota.
Data from Google, last updated October 26, 2026.
Score profile vs other window cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Windows of Hope ServicesWindow Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Windows of Hope Services: 90/100 on this factor. Category median: 97.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Windows of Hope Services: 88/100 on this factor. Category median: 97.A
88
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Windows of Hope Services: 92/100 on this factor. Category median: 99.A
92
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Windows of Hope Services: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Windows of Hope Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Windows of Hope Services: 100/100 on this factor. Category median: 85.A
100
Bar = this company · dark tick = category median.
Star ratings
617 Google reviews we collected
4.9of 5
5 stars58595%
4 stars203%
3 stars10%
2 stars41%
1 star71%
Praise vs complaints
Phrases our text analysis found in 511 written reviews
99%praise
Praise94699%
Complaints131%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price3435%
Reasonable5859%
Overpriced11%
Not sure55%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results27328%
Staff & attitude21623%
Speed & response18219%
Would recommend11412%
Price & value9810%
Communication546%
Honesty & trust222%
What customers talk about
We read 511 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“This company arrived on time, did excellent work and I would most certainly employ them again.”
“Because the home there they did messed up work is deemed as temple, and we honored their paid work as service to the temple.”
“Very professional and thorough advertisement of services.”
“These people are terribly rude and unprofessional when it comes to communication to the point of harassing and threatening me.”
“We have found their services to be reasonably priced, their administrative and installation team to be friendly, helpful, skilled and timely.”
“I highly recommend this company and their many services.”
“I no longer recommend this company.”
“With their reasonable prices, I had them back to do my windows.”
“Unfortunately, service has declined and they’ve started to drastically overcharge.”
“Exceptionally good at communicating cost, services required and came to my father's residence in Fridley, MN.”
“I have attempted to reach out to them twice and they have completely ignored me.”
“I think you can trust this company to take care of you, and I will use them again.”
People customers mention
Eric10 reviews
Weston10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Windows of Hope Services for 7 kinds of job. Pick one to see what they paid and said.
Michael4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
I hired windows of Hope services to claim my windows inside and Also, the window screens. In addition, my house Rain gutters were cleaned. This company arrived on time, did excellent work and I would most certainly employ them again. They were quick and very efficient.
AnnLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
I found WOH services on Craig's list. Very professional and thorough advertisement of services. Exceptionally good at communicating cost, services required and came to my father's residence in Fridley, MN. They did an excellent job power washing the house, garage and all the outside windows! They sent me a quote…
Denise6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Hayden cleaned my daughter’s windows today and did a great job! He had cleaned my own windows previously, and I was pleased then as well! 😁
Debbie3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
This is my second time using Windows of Hope and the service I have received is excellent! My windows look great. Thank you Cody for the great job and care you took cleaning the windows. I rate their service as a 10 out of 10. Thank you
Reasonable priceWindow washing
richard5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★
Windows of Hope waged all our windows this morning. If we didn’t have screens, we’d wonder if Brennan and Cody had put the windows back. Very good and efficient work.
Interior & exterior window cleaning
Janice4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
WOH!!! They did a terrific job cleaning my windows. Courteous and friendly service, leaving my him bright and sparkling clean!!!
I hired windows of Hope services to claim my windows inside and Also, the window screens. In addition, my house Rain gutters were cleaned. This company arrived on time, did excellent work and I would most certainly employ them again. They were quick and very efficient.
Response from the owner · 2 years ago
Thank you for sharing your wonderful experience hiring us for window and gutter cleaning, Michael. Please keep us in mind for gutter guards, pressure washing, house washing, roof cleaning, dryer vent cleaning, and holiday and Christmas lighting in the Bloomington area.
Ann ZukowskiLocal Guide · 21 reviewsiTotal number of Google reviews Ann has written across all businesses on Google Maps, not just this one.
I found WOH services on Craig's list. Very professional and thorough advertisement of services. Exceptionally good at communicating cost, services required and came to my father's residence in Fridley, MN. They did an excellent job power washing the house, garage and all the outside windows! They sent me a quote ahead of time. Texted me with questions and patiently answered my questions. They were able took up the home on Google Maps and send this quote. I received a text when the job was complete. Since my father is disabled, they were able to do the home while he slept! I was given an appointment within a week of receiving the quote by email. I'm very impressed with everyone from the front office to the staff doing the cleaning. Thank you for an awesome job! I highly recommend this company and their many services.
Price assessment: Reasonable price
Services: Power/pressure washing, Window washing
Denise Biesinger6 reviewsiTotal number of Google reviews Denise has written across all businesses on Google Maps, not just this one.
This is my second time using Windows of Hope and the service I have received is excellent! My windows look great. Thank you Cody for the great job and care you took cleaning the windows. I rate their service as a 10 out of 10. Thank you
Price assessment: Reasonable price
Services: Window washing
richard & janet myers5 reviewsiTotal number of Google reviews richard has written across all businesses on Google Maps, not just this one.
Windows of Hope waged all our windows this morning. If we didn’t have screens, we’d wonder if Brennan and Cody had put the windows back. Very good and efficient work.
Services: Interior & exterior window cleaning
Response from the owner · 5 months ago
Thanks for sharing your wonderful experience!
Janice McElroy4 reviewsiTotal number of Google reviews Janice has written across all businesses on Google Maps, not just this one.
They did a great job! They went over a couple of windows twice to make sure they were good. Had two higher windows that I have then come out and redo, which they did.
Price assessment: Reasonable price
Services: Interior & exterior window cleaning
Bruce Ervin4 reviewsiTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
This is our 3rd year having WOH hang outdoor Christmas lights on our house. We have found their services to be reasonably priced, their administrative and installation team to be friendly, helpful, skilled and timely. The beautiful lights bring a sense of warmth and joy during the holidays!
Price assessment: Reasonable price
Services: Service not listed
Lisa Boldenow2 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
