iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%44+3.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#33 of 59 dog walkersiPosition by Experts Score among all companies we track in this category. · better than 45%
4.9★★★★★264 Google reviews · 14 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google rating: 4.9 out of 5 from 264 reviews (96% five-star).
Reviews on this page: 264 Google reviews (250 with written comments, 28 with photos).
Owner responses: the business replied to 1% of reviews.
Most recent review: November 2, 2026.
Service: Dog Walker serving Chicago, Illinois.
Data from Google, last updated November 3, 2026.
Score profile vs other dog walkers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Windy City Dog WalkersDog Walkers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Windy City Dog Walkers: 93/100 on this factor. Category median: 93.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Windy City Dog Walkers: 90/100 on this factor. Category median: 86.A
90
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Windy City Dog Walkers: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Windy City Dog Walkers: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Windy City Dog Walkers: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Windy City Dog Walkers: 44/100 on this factor. Category median: 61.C
44
Bar = this company · dark tick = category median.
Star ratings
264 Google reviews we collected
4.9of 5
5 stars25496%
4 stars42%
3 stars21%
2 stars10%
1 star31%
Praise vs complaints
Phrases our text analysis found in 250 written reviews
97%praise
Praise46097%
Complaints153%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1745%
Reasonable2155%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude10021%
Would recommend9520%
Speed & response8618%
Communication6714%
Quality & results5311%
Honesty & trust5311%
Price & value214%
What customers talk about
We read 250 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jesse has been awesome with being patient with our dog, and very knowledgable walking a very dog and child reactive dog.”
“This owner seems very unprofessional and looks to blame the customer vs taking ownership for the mistakes of his staff.”
“I definitely recommend this team of professional dog walkers!”
“Would recommend you look else where due to reliability.”
“They are very responsive to last minute changes and are very accommodating.”
“They’re communicative, flexible, and easy to work with.”
“We have been with Windy City Dog walkers and have had a great experience with our walker and communication.”
“And if my walker is sick or not working, they always send a backup walker so I don’t have to scramble to find someone!”
“She has a lot of trouble learning to trust new people and strangers, but the dog walker was very patient and understanding.”
“They also offer great value for the quality of care they provide.”
People customers mention
Tony8 reviews
Michael7 reviews
Ali3 reviews
Jackie3 reviews
Jesse3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Windy City Dog Walkers for 2 kinds of job. Pick one to see what they paid and said.
LLindsey4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 12 hours ago★★★★★
Windy City Dog Walkers is such an incredible company to work with! Ania takes such great care of my girl, Cami. She provides the best updates after she walks Cami, goes above and beyond to do extra without me asking, and is flexible when I have had to change the schedule due to work conflicts. Everyone I have talked to is so supportive!
Reasonable priceDog walking
TTony8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I’ve used their dog walking services for a few years. They’re communicative, flexible, and easy to work with. I always know Sammy is in good hands. Highly recommend!
Reasonable priceDog walking
SSean2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
We have been with Windy City Dog walkers and have had a great experience with our walker and communication. We have had two walkers and both have been amazing with our reactive dog. Jesse has been awesome with being patient with our dog, and very knowledgable walking a very dog and child reactive dog. He and the…
Reasonable priceDog walking
AAlexandra3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Windy City Dog Walkers has been a godsend for our pup! The communication and consistency have been key for our anxious gal and we have the utmost confidence that she is being cared for every time she is with them. Our regular walker has also been so great helping us out with a couple of emergencies. Couldn't recommend more highly!
Reasonable priceDog walkingDog sitting (in-home)
AAshley5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We’re so grateful for our dog walker, Audrey. She is professional, reliable, and very flexible. She is fantastic at working with our large Saint Bernard, who is generally well behaved but requires management to avoid aggressive behaviors. She has been patient and ready to work with him! We don’t know how we’d get…
Great priceDog walking
ZZbigniew5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Windy City is great. We had a lot of trouble finding a dog walker that was patient enough to get to know our reactive dog. She has a lot of trouble learning to trust new people and strangers, but the dog walker was very patient and understanding. We've been using them for years and they have been a life saver. Would definitely recommend.
Windy City Dog Walkers is such an incredible company to work with! Ania takes such great care of my girl, Cami. She provides the best updates after she walks Cami, goes above and beyond to do extra without me asking, and is flexible when I have had to change the schedule due to work conflicts. Everyone I have talked to is so supportive!
Price assessment: Reasonable price
Services: Dog walking
T
Tony Besse8 reviewsiTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
I’ve used their dog walking services for a few years. They’re communicative, flexible, and easy to work with. I always know Sammy is in good hands. Highly recommend!
Price assessment: Reasonable price
Services: Dog walking
S
Sean Goldner2 reviewsiTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
We have been with Windy City Dog walkers and have had a great experience with our walker and communication. We have had two walkers and both have been amazing with our reactive dog. Jesse has been awesome with being patient with our dog, and very knowledgable walking a very dog and child reactive dog. He and the office members are very great at communicating about the walks. The app is helpful in letting us schedule especially when we have varying schedules. Would definitly reccomend Windy City Dog Walkers.
Price assessment: Reasonable price
Services: Dog walking
A
Alexandra Phelps3 reviewsiTotal number of Google reviews Alexandra has written across all businesses on Google Maps, not just this one.
Windy City Dog Walkers has been a godsend for our pup! The communication and consistency have been key for our anxious gal and we have the utmost confidence that she is being cared for every time she is with them. Our regular walker has also been so great helping us out with a couple of emergencies. Couldn't recommend more highly!
Price assessment: Reasonable price
Services: Dog walking, Dog sitting (in-home)
A
Ashley McKendry5 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
We’re so grateful for our dog walker, Audrey. She is professional, reliable, and very flexible. She is fantastic at working with our large Saint Bernard, who is generally well behaved but requires management to avoid aggressive behaviors. She has been patient and ready to work with him! We don’t know how we’d get through the week without her! We definitely recommend Windy City Dog Walkers!
Price assessment: Great price
Services: Dog walking
Z
Zbigniew Bednarz5 reviewsiTotal number of Google reviews Zbigniew has written across all businesses on Google Maps, not just this one.
Windy City is great. We had a lot of trouble finding a dog walker that was patient enough to get to know our reactive dog. She has a lot of trouble learning to trust new people and strangers, but the dog walker was very patient and understanding. We've been using them for years and they have been a life saver. Would definitely recommend.
Price assessment: Great price
Services: Dog walking
R
R R11 reviewsiTotal number of Google reviews R has written across all businesses on Google Maps, not just this one.
We have been using Windy City Dog Walkers for several years now and they take such great care of our dog Millie. They are very responsive to last minute changes and are very accommodating. The staff is very professional and kind, and Millie definitely loves her walker! I always look forward to the daily updates with photos.
I definitely recommend this team of professional dog walkers!
Price assessment: Great price
Services: Dog walking
J
Jennifer Feld14 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
I used 3 different walkers with Windy City and they were all GREAT with my reactive dog. The company is very communicative and our walkers were all wonderful. I cannot recommend them enough.
Price assessment: Great price
Services: Dog walking
A
Ashley Orler13 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
I regularly used Windy City Dog Walkers for walks for my dogs for over 10 years. They are wonderful! Very trust-worthy and they take such good care of the dogs. I appreciate their easy-to-use portal scheduling and payments. I highly recommend them!
