iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%63+4.5Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#19 of 40 wallpaper removal servicesiPosition by Experts Score among all companies we track in this category. · better than 54%
5.0★★★★★144 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Windy City Painters holds a 5.0 rating from 144 Google reviews, with the owner responding to 29% of them. Customers frequently praise the company for punctuality, clear communication, and thorough preparation or cleanup during interior painting, wallpapering, and drywall repair projects. Recurring themes include fair pricing and professional workmanship on residential and commercial jobs. The sole low-star review cited high costs as the primary criticism.
Google rating: 5.0 out of 5 from 144 reviews (98% five-star).
Reviews on this page: 144 Google reviews (141 with written comments, 19 with photos).
Owner responses: the business replied to 29% of reviews.
Most recent review: October 28, 2026.
Service: Wallpaper Removal Service serving Joliet, Illinois.
Data from Google, last updated October 29, 2026.
Score profile vs other wallpaper removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Windy City PaintersWallpaper Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Windy City Painters: 99/100 on this factor. Category median: 96.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Windy City Painters: 97/100 on this factor. Category median: 93.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Windy City Painters: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Windy City Painters: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Windy City Painters: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Windy City Painters: 63/100 on this factor. Category median: 83.B
63
Bar = this company · dark tick = category median.
Star ratings
144 Google reviews we collected
5.0of 5
5 stars14198%
4 stars21%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 141 written reviews
99%praise
Praise39799%
Complaints41%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price536%
Reasonable964%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results9223%
Speed & response9022%
Staff & attitude7318%
Price & value5413%
Would recommend4912%
Communication318%
Honesty & trust123%
What customers talk about
We read 141 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He gave us a thorough explanation of different types of wallpapers and expected costs and difficulty of the work beforehand.”
“Most of the other services I've gotten have been terrible from rude employees to the drywall not even remotely matching the area around it.”
“Andy was responsive, professional and very reasonably priced.”
“He was professional, friendly, and took the time to walk us through each step of the repair so we always knew what to expect.”
“Pricing was competitive and there was no hidden fees or additional charges after the fact.”
“I look forward to working with them again - HIGHLY RECOMMENDED.”
“Windy City Painters is incredible and I cannot recommend Andy and his team (our painters were Oskar and Artem) enough.”
“From the start, Andy was incredibly responsive, easy to communicate with, and made scheduling and the overall process seamless.”
“We had a great experience and would highly recommend Windy City Painters and Kamil to anyone looking for high-quality, reliable work!”
People customers mention
Andy31 reviews
Kamil17 reviews
Chicago13 reviews
Kris12 reviews
Camilo9 reviews
Oskar6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Windy City Painters for 8 kinds of job. Pick one to see what they paid and said.
PPatrick5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 hours ago★★★★★
Could not recommend Andy and his team more. We had a leak in our second bedroom and some mold in our doghouse closet. After months of having various contractors come out and receiving quotes all across the board, we were very lucky to find Andy. He was professional from the start. Said what he was going to do, team…
KKelvin5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We hired Andy to help us install wallpaper and patch some ceiling drywall in our stairwell. He gave us a thorough explanation of different types of wallpapers and expected costs and difficulty of the work beforehand. His painter Kamil was excellent, completing the work thoroughly over two days. We were very happy…
MMichael13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I have worked with Windy City Painters for years and I will continue to do so. The quality of workmanship with attention to detail while making every effort to meet the client needs just can't be beat.
CColby5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Windy City Painters did a fantastic job at The Arts Club of Chicago. Very pleased with communication, and execution. I look forward to working with them again - HIGHLY RECOMMENDED.
CChristina6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
I highly recommend Windy City Painting. Andy was responsive, professional and very reasonably priced. His painter, Rafel, was excellent and so professional. Not only did he put down an abundance of drop clothes all over and plastic over any furniture in the area, but he heven swept up when he was finished. I…
Great priceWater damage repairPaint indoors
JJamie4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had a really great experience with Windy City Painters- they were fast to come out for an estimate, and fast to get started once we decided to move forward. Communication was great. Rafal, the team member who came to do the work was exceptional—he was on time, got the work done efficiently and it looks wonderful. We feel like we have a whole new room.
Could not recommend Andy and his team more. We had a leak in our second bedroom and some mold in our doghouse closet. After months of having various contractors come out and receiving quotes all across the board, we were very lucky to find Andy. He was professional from the start. Said what he was going to do, team showed up when they said, and we couldn't be happier with the fix and result. Pricing was competitive and there was no hidden fees or additional charges after the fact. I have already recommended Andy to one other friend and will keep doing so in the future. Thanks again, Andy and Rafal.
Price assessment: Reasonable price
Services: Water damage repair, Drywall painting, General repairs & maintenance
K
Kelvin Fang5 reviewsiTotal number of Google reviews Kelvin has written across all businesses on Google Maps, not just this one.
We hired Andy to help us install wallpaper and patch some ceiling drywall in our stairwell. He gave us a thorough explanation of different types of wallpapers and expected costs and difficulty of the work beforehand. His painter Kamil was excellent, completing the work thoroughly over two days. We were very happy with our experience with Windy City Painters and will return for any future painting work.
Response from the owner · a week ago
Thank you so much for the wonderful review! We’re glad the explanation of wallpaper options and costs helped you plan the project with confidence. Stairwells take extra care, especially combined with ceiling drywall repair, so it’s great to hear Kamil’s work over those two days met your expectations. I’ll make sure to pass your kind words along to him.
We truly appreciate your trust in Windy City Painters and look forward to helping with any future painting projects.
Best regards,
Andy
Windy City Painters
M
Michael Sackar13 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
I have worked with Windy City Painters for years and I will continue to do so. The quality of workmanship with attention to detail while making every effort to meet the client needs just can't be beat.
C
Colby Starck5 reviewsiTotal number of Google reviews Colby has written across all businesses on Google Maps, not just this one.
Windy City Painters did a fantastic job at The Arts Club of Chicago. Very pleased with communication, and execution. I look forward to working with them again - HIGHLY RECOMMENDED.
Price assessment: Reasonable price
Services: Metal painting, Door painting, Painting, Exterior painting
C
Christina Riley6 reviewsiTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
I highly recommend Windy City Painting. Andy was responsive, professional and very reasonably priced. His painter, Rafel, was excellent and so professional. Not only did he put down an abundance of drop clothes all over and plastic over any furniture in the area, but he heven swept up when he was finished. I will definitely use them again and recommend them to family and friends. You just don't find contractors that are this good very often anymore!
Price assessment: Great price
Services: Water damage repair, Paint indoors
J
Jamie Thomas4 reviewsiTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
We had a really great experience with Windy City Painters- they were fast to come out for an estimate, and fast to get started once we decided to move forward. Communication was great. Rafal, the team member who came to do the work was exceptional—he was on time, got the work done efficiently and it looks wonderful. We feel like we have a whole new room.
Price assessment: Reasonable price
Services: Paint indoors
A
austin hendrix3 reviewsiTotal number of Google reviews austin has written across all businesses on Google Maps, not just this one.
We had a fantastic experience with this company for our ceiling repair and painting. From the start, Andy was incredibly responsive, easy to communicate with, and made scheduling and the overall process seamless.
Kamil did an outstanding job. He was professional, friendly, and took the time to walk us through each step of the repair so we always knew what to expect. The quality of his work was excellent, and he clearly takes pride in what he does. When everything was finished, he left the space spotless.
Between the great communication, fair pricing, and exceptional workmanship, we couldn’t be happier with the experience. We would absolutely recommend Andy, Kamil, and their team to anyone looking for drywall or painting work.
Services: Water damage repair, Paint indoors, Ceiling repair
Response from the owner · 3 months ago
Hi Austin,
Thank you so much for the kind words and for taking the time to share your experience! I'm really glad we could make the scheduling and communication side of things easy for you – that's exactly what we aim for.
I'll be sure to pass along your compliments to Kamil. He genuinely takes pride in his work, and it means a lot to hear that came through in the ceiling repair and paint job, right down to leaving the space spotless.
Thanks again for trusting us with your home and for the great recommendation. We'd love to help out again whenever you need drywall or painting work in the future!
Best,
Andy
Windy City Painters
M
Megan Tafoya2 reviewsiTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Andy and his team were great! They were timely, clean, fast, and pristine work. Would recommend 10/10 and will be using Andy’s services again!
Services: Paint indoors
Response from the owner · 3 months ago
Thank you so much for the kind words — really glad the team could deliver a clean, timely job for you. We take a lot of pride in leaving things pristine, so it means a lot to hear that came through. Looking forward to working with you again on the next one!
— Andy, Windy City Painters
M
Michael Villarroel6 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Cesar and crew at Windy City painters did a great job for me and for my clients. They not only did an exceptional job painting but their prep work and clean up were impressive! Thanks again Windy Coty Painters!
Price assessment: Great price
Services: Paint indoors
S
Sandra Bootz10 reviewsiTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
As usual Andy and his team at Windy City Painters do the work professionally, on time and if I have a question or concern they are on top of it. I truly enjoy working with this company and have recommended Andy and his team to other Boards in our condo complex.
Response from the owner · 3 months ago
Hi Sandra,
Thank you so much for another wonderful review – it truly means a lot, especially hearing that this is "as usual" for our team! I'm glad you can always count on us for professionalism, punctuality, and quick follow-up on any questions or concerns.
It's a real honor that you've recommended me and my team to other Boards in your condo complex – trust like yours is exactly what we work hardest to earn.
Thank you for being with us for so long. We're always here whenever you need us!
Best,
Andy
Windy City Painters
