iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%89+56.5Reliability 28%78+22Replies to reviews 8%31+2.6Experts Score= 81Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#64 of 107 wedding hair stylistsiPosition by Experts Score among all companies we track in this category. · better than 41%
4.9★★★★★176 Google reviews · 10 photos
93%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
1%reviews answered by the owner
$43typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Wink 4.9 out of 5 based on 176 reviews, highlighting friendly, professional staff and affordable pricing for hair, nail, and skincare services. Customers frequently praise the salon's clean environment, punctuality, and ease of scheduling appointments. However, low-star reviews indicate recurring issues with communication failures, where staff allegedly ignored specific client requests regarding hair length or nail shape, resulting in unsatisfactory outcomes.
Google rating: 4.9 out of 5 from 176 reviews (93% five-star).
Reviews on this page: 176 Google reviews (113 with written comments, 5 with photos).
Owner responses: the business replied to 1% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
WinkWedding Hair Stylists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wink: 89/100 on this factor. Category median: 89.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wink: 78/100 on this factor. Category median: 82.B
78
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wink: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wink: 31/100 on this factor. Category median: 50.D
31
Bar = this company · dark tick = category median.
Star ratings
176 Google reviews we collected
4.9of 5
5 stars16493%
4 stars85%
3 stars11%
2 stars00%
1 star32%
Praise vs complaints
Phrases our text analysis found in 113 written reviews
98%praise
Praise9498%
Complaints22%
Price
What customers reported paying
$43-56% vs typical wedding hair stylists
Middle half of what 10 customers paid ($24–$53) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4143%
Quality & results2627%
Would recommend1111%
Price & value1010%
Speed & response33%
Communication33%
Honesty & trust22%
What customers talk about
We read 113 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everyone is so friendly, welcoming, and professional, and you can really tell that they care about their clients and take pride in their work.”
“It felt wonderful and her attention to detail was spot on!”
“Highly recommend Amber, she always does a great job!”
“Super affordable and they make you feel like family too!”
“On time and efficiently with your appointments .”
“Super easy to work with and very sweet.”
“Jacy and Graci are the only people I trust with my hair and nails.”
People customers mention
Graci4 reviews
Amber3 reviews
Salon3 reviews
Kaylee3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Wink for 7 kinds of job. Pick one to see what they paid and said.
EElizabeth5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Kaylee is the best. Super easy to work with and very sweet. We always have fun conversations. Everyone at Wink is nice and helpful. Worth the 35 minute drive for me.
Paid $40–60Manicure
DDavidLocal Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Jacy is the best. She's a magician with scissor. Friendly and best price in town.
Paid $1–20Haircut
RRebecca2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Stella did a amazing pedicure! It felt wonderful and her attention to detail was spot on!
Paid $20–40Pedicure
JJessica4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I have had my nails done 3 times now by Stella. She does a great job with quality work.
Paid $40–60Manicure
JJanisLocal Guide · 88 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
This was a great place. My first time here and every one was very friendly. Amber was very knowledgeable with hair cutting and color. Was easy to talk with on making decisions regarding my hair.
I absolutely love Wink! I’ve had both my hair and nails done here by Dezirae, and every experience has been amazing. Everyone is so friendly, welcoming, and professional, and you can really tell that they care about their clients and take pride in their work.
The salon has such a comfortable, positive atmosphere, and I always leave feeling so happy and pampered. I wouldn’t hesitate to recommend this salon to anyone looking for talented, caring professionals. I’ll definitely be a returning client!
Services: Haircut, Manicure
E
Elizabeth McPartlan5 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Kaylee is the best. Super easy to work with and very sweet. We always have fun conversations. Everyone at Wink is nice and helpful. Worth the 35 minute drive for me.
Price: $40–60
Services: Manicure
D
David KingLocal Guide · 26 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Love the whole salon! Amber is just so amazing! I love how she does my hair. I love that she lets me sit there and talk her ear off. She's just so genuine and sweet! Highly recommend booking with her!
K
Kaylee Maxwell9 reviewsiTotal number of Google reviews Kaylee has written across all businesses on Google Maps, not just this one.
I LOVE GRACIE AND AMBER!! My kiddos feel so comfortable with them and they always do a phenomenal job with all of us (myself included). Super affordable and they make you feel like family too!! I just can’t say enough about how awesome they are ❤️❤️❤️
Y
Yura VasquezLocal Guide · 40 reviewsiTotal number of Google reviews Yura has written across all businesses on Google Maps, not just this one.
I’d put 0 stars if I could. Not only was I cute TWICE but also wanted to charge 45$ for absolute GARBAGE.
Completely unacceptable when I have to go over the hill and pay again for them to get fixed by an actual professional.
Don’t recommend anyone goes here if this is how they are going to treat their clients.
This was done by Stella.
Response from the owner · 2 years ago
This review has been reported and Jessica Erickson has been asked to remove it. For legal reasons we can not respond further.
Thank you to all of our loyal customers that know that this is not how we do business.
