iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%89+12.6Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#126 of 342 moversiPosition by Experts Score among all companies we track in this category. · better than 63%
4.9★★★★★818 Google reviews · 24 photos
98%five-star reviews
4.89★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$1.8ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Wirks Moving and Storage - Atlanta Movers at a glance
Google reviewers rate Wirks Moving and Storage 4.9 out of 5 based on 818 reviews, with the owner responding to all feedback. Customers frequently praise the crews for punctuality, careful handling of items, and clear communication during local and long-distance moves. While most experiences are positive, recurring criticisms in lower-rated reviews involve moves taking significantly longer than quoted, items being left behind, and disputes regarding damage claims or storage organization.
Google rating: 4.9 out of 5 from 818 reviews (98% five-star).
Reviews on this page: 818 Google reviews (750 with written comments, 118 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 31, 2026.
Service: Mover serving Atlanta, Georgia.
Data from Google, last updated November 2, 2026.
Score profile vs other movers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
This companyMovers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wirks Moving and Storage - Atlanta Movers: 94/100 on this factor. Category median: 93.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wirks Moving and Storage - Atlanta Movers: 94/100 on this factor. Category median: 91.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wirks Moving and Storage - Atlanta Movers: 89/100 on this factor. Category median: 100.A
89
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wirks Moving and Storage - Atlanta Movers: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wirks Moving and Storage - Atlanta Movers: 100/100 on this factor. Category median: 77.A
100
Bar = this company · dark tick = category median.
Star ratings
818 Google reviews we collected
4.9of 5
5 stars80098%
4 stars71%
3 stars40%
2 stars00%
1 star71%
Praise vs complaints
Phrases our text analysis found in 750 written reviews
98%praise
Praise1,44698%
Complaints312%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price7427%
Reasonable18267%
Overpriced83%
Not sure62%
$1.8k+91% vs typical movers
Middle half of what 203 customers paid ($1.0k–$3.7k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude40427%
Speed & response32422%
Quality & results31321%
Would recommend25417%
Price & value735%
Communication705%
Honesty & trust393%
What customers talk about
We read 750 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Rob and his team were very efficient and courteous.”
“The loading crew moved efficiently and paid close attention to what I wanted loaded first.”
“Because the movers were slow It turned out the move took 5 hours & that's not what I expected, and in all honesty that's not the major problem.”
“They went above and beyond and we had a great experience with them from the onboarding call all the way to the end of the move!”
“And before this awful reaction I had planned on using this company.”
“I highly recommend and would use this company again.”
“I had the absolute pleasure of working with Julian, Jeffery, and Javier during my move, and I cannot recommend them highly enough!”
“Tonya made the move as easy and affordable as possible!”
“More importantly they were communicative asked questions, worked efficiently together and took great care in handling my items.”
“Integrity, honesty and character, within any service provider, these days, is extremely difficult to find; it's not as common place as it used to be.”
People customers mention
Jeffrey39 reviews
Julian36 reviews
Javier31 reviews
Tim31 reviews
Bryan30 reviews
Keith29 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Wirks Moving and Storage - Atlanta Movers for 8 kinds of job. Pick one to see what they paid and said.
MMichele7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Tonya was very personable.
The loading crew moved efficiently and paid close attention to what I wanted loaded first. I was very pleased.
Miguel handled getting the proper items unloaded where I am staying and the rest to my storage unit
Michael and Kevin made sure everything fit and I could get access to things I will need before my next move.
Paid $4,000–4,500Reasonable price
JJohn10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Rob and his team were very efficient and courteous. They did not mess around. Hard workers. I highly recommend Wirks moving and storage!!
MMegan3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
The team was amazing, friendly, and super fast but still careful with everything! They went above and beyond and we had a great experience with them from the onboarding call all the way to the end of the move! I highly recommend Wirks!
Paid $500–1,000Great price
RRiona2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
So thankful to these gentlemen. They were fast (without it feeling rushed) and kind. I didnt realize moving could be so easy. They even noticed when I didn't label a box and, without hesitation, they labeled it for me. I recommend them to anyone and ill work with them again in the future!
Paid $500–1,000Reasonable priceIn-state moving
AAndresLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Very professionals. I was very impressed how smooth everything went. They made moving look fun. Absolutely recommend this company.
Paid $1,000–1,500Great priceIn-state moving
MMalikahLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Had a 4 man crew and it ended up taking way longer than expected, but the crew was very pleasant and was extremely careful with our furniture
Tonya was very personable.
The loading crew moved efficiently and paid close attention to what I wanted loaded first. I was very pleased.
Miguel handled getting the proper items unloaded where I am staying and the rest to my storage unit
Michael and Kevin made sure everything fit and I could get access to things I will need before my next move.
Price assessment: Reasonable price
Price: $4,000–4,500
G
Grace Baranowski4 reviewsiTotal number of Google reviews Grace has written across all businesses on Google Maps, not just this one.
Grace, it's wonderful to hear that our team's thoroughness and careful handling made a positive impression. Thank you for trusting Wirks Moving & Storage with your belongings. We truly appreciate your support.
U
Ursula Haugabrok2 reviewsiTotal number of Google reviews Ursula has written across all businesses on Google Maps, not just this one.
Brandon and Pierce are AWESOME! They are professional, courteous and personable. More importantly they were communicative asked questions, worked efficiently together and took great care in handling my items. Bottomline, Brandon and Pierce were a pleasure to work with and represent Wicks Moving and Storage well. I highly recommend and would use this company again.
Price assessment: Great price
Services: Senior moving
Response from the owner · 4 days ago
Ursula, thank you for the wonderful review! We are delighted that our team made such a positive impression with their professionalism, teamwork, and care for your belongings. Your recommendation means a great deal to everyone at Wirks Moving & Storage, and we wish you all the best!
B
Blake Lewis2 reviewsiTotal number of Google reviews Blake has written across all businesses on Google Maps, not just this one.
Laura, thank you for the kind words and for sharing a photo! We love hearing that you had a great experience with our team. Everyone at Wirks Moving & Storage appreciates your support!
J
John Lindemann10 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Rob and his team were very efficient and courteous. They did not mess around. Hard workers. I highly recommend Wirks moving and storage!!
Price assessment: Reasonable price
Price: $5,000+
Services: Moving-related storage
Response from the owner · a week ago
John, thank you for the great recommendation! Rob and his team will be happy to hear how much you appreciated their hard work and dedication. We are glad you had such a positive experience with Wirks Moving & Storage!
M
Megan Dakota3 reviewsiTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
The team was amazing, friendly, and super fast but still careful with everything! They went above and beyond and we had a great experience with them from the onboarding call all the way to the end of the move! I highly recommend Wirks!
Price assessment: Great price
Price: $500–1,000
Response from the owner · a week ago
Megan, thank you for the wonderful review and for sharing a photo! We love hearing that you had a great experience from your first call through the end of moving day. Your recommendation means a lot to everyone at Wirks Moving & Storage!
M
Marvin Lowe13 reviewsiTotal number of Google reviews Marvin has written across all businesses on Google Maps, not just this one.
I’ve got THE SLOWEST MOVERS EVER. They were barely walking taking only few items at a time instead of loading full elevator and moving everything at once. One of them didn’t know what to do without the other and was just standing there most of the time doing nothing. The other guy went to the truck to pick up some tools he didn’t needed and disappeared for another 15 minutes.
When I booked their service I mentioned multiple times loading dock height is 12’ and they have to bring smaller truck. They arrived with big truck that doesn’t fit and had to park across the street smh.
It was a small move from one apartment to another and could be done at least twice faster.
Everything was prepared to just grab and go, no packing needed and they wasted time as much as possible taking their empty boxes back and forth.
When I lost my patience and showed my frustration they finally start moving.
It’s defiantly overpriced and they will do anything to stretch their time to charge you more for very disappointing service that added a lot of stress to my move!
Price assessment: Overpriced
Services: Small furniture moving
Response from the owner · 3 weeks ago
Maria, thank you for sharing your feedback. We reviewed the details of your move with our team. The loading dock height and our truck size were discussed prior to moving day, and the move involved a significant walking distance in addition to elevator access at both locations. Your move was estimated at approximately three hours and was completed about 30 minutes beyond that estimate. We appreciate your feedback regarding the crew’s efficiency and will address those concerns internally. Thank you for choosing Wirks Moving & Storage.
R
renee mayo (Naynaymayo)Local Guide · 63 reviewsiTotal number of Google reviews renee has written across all businesses on Google Maps, not just this one.
Initially because I only had 1 bedroom plus household accessories I was quoted max of 3 hours. Which would be what I budgeted for. Because the movers were slow It turned out the move took 5 hours & that's not what I expected, and in all honesty that's not the major problem. The major problem is they packed all my boxes in the back of my storage & put the large furniture in front of my boxes. So when I needed to go in to my boxes, I cannot get to them. I called Wirks three times to see if they could either send someone to make a way for me to get to my boxes & they said they would call back but never did. I finally spoke to one more customer rep who after an entire day, she finally said they refuse to help me. I had to hire more movers to come & rearrange my storage so I could get to my boxes. Double pay! I have to move into my new home in a few months. And before this awful reaction I had planned on using this company. But I will not & very dissatisfied with their unwillingness to help me & at the very least meet me half way
Price assessment: Overpriced
Price: $1,000–1,500
Services: Senior moving
Response from the owner · 4 weeks ago
Renee, thank you for taking the time to share your feedback. We appreciate you bringing your concerns regarding the move and storage placement to our attention. We take customer feedback seriously and will be looking into the details of your experience with our team. Thank you for choosing Wirks Moving & Storage.
