Analyzing 10,151,58410.2M ReviewsFor 28,77528.8K Experts
Customers frequently praise the company for rapid response times, same-day availability, and reasonable pricing for repairs on washing machines, dryers, and HVAC systems. Reviewers note that technicians communicate clearly about costs and avoid unnecessary upselling. However, lower-rated feedback highlights issues with the used appliance inventory, including limited selection, items arriving broken, and a lack of refunds or exchanges.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Bar = this company · dark tick = category median.
316 Google reviews we collected
Phrases our text analysis found in 251 written reviews
Price verdicts customers left with their Google review
Middle half of what 15 customers paid ($144–$253) · gold mark = category median.
How often each topic comes up in the written reviews
We read 251 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I was able to get same day service at a very reasonable price.”
“Mohammad was very professional, told me what was wrong with my refrigerator problems over the phone.”
“My refrigerator is back up and running, and at a very reasonable price.”
“Did not over charge.”
“Highly recommend for anyone looking for a trustworthy, skilled AC technician!”
“Great job fixed washer, central air conditioner and central heat.”
“I wouldn’t trust this guy with anything he is a con artist came out charged me for a job and messed up the harness that goes to the drain pump for the washer.”
“He came out same day and was very efficient and trustworthy.”
“He came out within 20 minutes he explained in detail what he was going to do.”
praise complaint · found by our text analysis, Google review wording unchanged.
From 24 detailed written reviews; every point below is quoted in at least one review.
Customers hired Wise Choice Air , Heat & Appliances Services for 4 kinds of job. Pick one to see what they paid and said.
Great job fixed washer, central air conditioner and central heat. Reasonable price. Thanks
Mr. Mohammad was very professional, told me what was wrong with my refrigerator problems over the phone. He came out within 20 minutes he explained in detail what he was going to do. How much the cost would be? And how long it would take. My refrigerator is back up and running, and at a very reasonable price.Thank you.
My Mom and I called about an unbalanced washing machine. They came right out the same day and had us fixed within the hour. Excellent service and very reasonable. Will be repeat customers!
Mohammad was absolutely great. I called him for a dryer repair and he was able to diagnose the problem within minutes of looking at it. His service was impeccable and his response times were immediate. I would recommend him to anyone around!
Our washing machine and air conditioner went out on the same day and the technician was fantastic!! He arrived immediately and got them both working in an hour! It would have been days if i relied on my home insurance to call back and put me on the schedule. I definitely recommend their service! Thank you!!!! No problems since!!!
Excellent service from start to finish by Wise Choice! The technician Mohammad came out to my home to fix my AC and was extremely professional, knowledgeable, and honest about what needed to be done. He diagnosed the issue quickly, explained everything clearly, and didn't try to upsell me on unnecessary repairs.…
| Job | Reviews | Category typical |
|---|---|---|
| Washing machine repair | 2 | $253–$392 |
| Refrigerator/freezer repair | 2 | $139–$385 |
| Stove, cooktop & oven repair | 2 | $213–$637 |
| Household appliance installation | 2 | — |
4.9 ★★★★★ 316 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I highly recommend Wise Choice Services. I was able to get same day service at a very reasonable price. Mohammed was very professional. He did not upsell or charge for parts that wasn't needed.
Thank you so much for your business and your kind words
Great job fixed washer, central air conditioner and central heat. Reasonable price. Thanks
Thank you so much for your business and your kind words
Picture this: Beautiful Saturday afternoon, late October. Finally have the chance to relax after a long, loooong week. Put in a load of laundry and I'm chilling on the front porch with a cold beer. Life is good. Out of nowhere, the washing machine starts beeping like the Death Star just appeared on the radar. Mid cycle. Stopped dead. Wouldn't drain, wouldn't spin. I turned it off and turned it on several times. Nothing. Clothes soaked. Evidently, punching and cursing the machine doesn't help. I do a google search and see Wise Choice has a 4.9 review and customers can't say enough great things about Mohammad. I call. He answers right away and tells me that he'll be there in 30 minutes. On a Saturday. He arrives sooner and goes to work. Within minutes he figures out the problem, has the part in his truck, and in no time the washing machine is fixed at half the cost that I was expecting. Incredible. You need an appliance fixed? Call Mohammad. Stop googling, stop searching, call Mohammad. You'll be writing a 5-star review, too.
Man I really i appreciate your business and your kind words and having the time to write me a wonderful review
Muhammad came within 30 minutes of our call. He had to order the part for our washing machine, but he still made the repair the next day. He provided status updates, did everything he said, and the washing machine is working again. We are very happy with his help and fast service.
Thank you so much for your business and your kind words
He came out same day and was very efficient and trustworthy. Will definitely be using him in the future!
Thank you so much for your business and your kind words
Wouldn't give any price / ballpark estimate without service visit. I understand and expect a fee for diagnostic work and travel, but a rough non quote number for a specific repair helps everyone not waste time.
How dare you write me a 1 star review , because I refuse to give you estimate repair costs over the phone! I don't because I am the technician who decide if the refrigerator compressor is bad or good. Most of the times I fix the problem by finding different issue of what the customer I work hard for building my business.
Very professional & knowledgeable. Definitely recommend….
Thank you so much for your business and support
Mr. Mohammad was very professional, told me what was wrong with my refrigerator problems over the phone. He came out within 20 minutes he explained in detail what he was going to do. How much the cost would be? And how long it would take. My refrigerator is back up and running, and at a very reasonable price.Thank you.
Thank you for your business and your kind words
My Mom and I called about an unbalanced washing machine. They came right out the same day and had us fixed within the hour. Excellent service and very reasonable. Will be repeat customers!
Thank you so much for your business and your kind words
Very professional, came over right away and was on time. Diagnosed our problem amd had our washing machine running within an hour. Did not over charge. Will use him from now on for all my appliance repair needs.
Thank you for your business and your kind words
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Analyzing 10,151,58410.2M ReviewsFor 28,77528.8K Experts
