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WLC Tax Service LLC

Tax preparation service · Columbus, OH · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 50 tax servicesPosition by Experts Score among all companies we track in this category. · better than 84%
4.9 ★★★★★ 427 Google reviews · 24 photos
97%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review

WLC Tax Service LLC at a glance

Google reviewers rate WLC Tax Service LLC 4.9 out of 5 based on 427 reviews. Customers frequently cite professional, efficient, and friendly service, noting quick turnaround times, same-day filing, and reasonable pricing for both individual and business tax preparation. Recurring themes include long-term client loyalty and helpful communication during appointments. However, a few low-star reviews describe instances of filing errors or missed deadlines, with limited assistance provided for corrections.

  • Google rating: 4.9 out of 5 from 427 reviews (97% five-star).
  • Reviews on this page: 428 Google reviews (319 with written comments, 5 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 22, 2026.
  • Service: Tax Service serving Columbus, Ohio.

Data from Google, last updated October 26, 2026.

Score profile vs other tax services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

Satisfaction96Reliability96Craft & service90Value100Momentum100Replies to reviews100Satisfaction: 96 (median 87)Reliability: 96 (median 85)Craft & service: 90 (median 98)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 71)
WLC Tax Service LLCTax Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.WLC Tax Service LLC: 96/100 on this factor. Category median: 87.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.WLC Tax Service LLC: 96/100 on this factor. Category median: 85.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.WLC Tax Service LLC: 90/100 on this factor. Category median: 98.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.WLC Tax Service LLC: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.WLC Tax Service LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.WLC Tax Service LLC: 100/100 on this factor. Category median: 71.A
100

Bar = this company · dark tick = category median.

Star ratings

428 Google reviews we collected

  • 5 stars41497%
  • 4 stars102%
  • 3 stars10%
  • 2 stars20%
  • 1 star10%

Praise vs complaints

Phrases our text analysis found in 319 written reviews

  • Praise35499%
  • Complaints21%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price4563%
  • Reasonable2637%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude13137%
  • Quality & results7220%
  • Speed & response5816%
  • Would recommend5114%
  • Honesty & trust226%
  • Price & value123%
  • Communication103%

What customers talk about

We read 319 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Wagner provided a friendly, professional, and efficient service.”
  • “I want to congratulate you on the excellent service you provide each year in tax preparation.”
  • “He did an excellent job handling my taxes and made sure everything was done correctly and efficiently.”
  • “Overall, I would definitely recommend his services to anyone looking for a reliable and knowledgeable tax preparer.”
  • “Your professionalism, responsibility, and attention to detail build great trust.”
  • “He worked efficiently and is reasonably priced for service.”
  • “Excellent service, great communication and understanding.”

People customers mention

  • Wagner 34 reviews
  • Louis 5 reviews
  • Charles 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired WLC Tax Service LLC for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

KaylaLocal Guide · 102 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★

Our 2nd year using wlc, I would only reccomend for very simple and straight forward taxes. Our experience was not great. Our return was filed incorrectly despite all the proper paperwork being presented at our appointment. The taxes owed on a household employee were incorrectly calculated (an error around the sum of…

DavidLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Wagner provided a friendly, professional, and efficient service. Highly recommended!

Great priceTax problem consultingIncome tax return filingIncome tax return preparation
DeirdreLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I brought my 96yr old grandmother. She had tax issues that needed to be taken care of. I thought we would have to drop off documents and wait for a call. Wagner sat down and did everything on a big screen We could ask questions freely. He was so kind & patient. He took a big weight off our shoulders. I really…

Sidney4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

WLC Tax Services LLc . I want to congratulate you on the excellent service you provide each year in tax preparation. Your professionalism, responsibility, and attention to detail build great trust. Thank you for helping so many individuals and businesses meet their obligations correctly. Wishing you continued success!

Nicky2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Bon Jan service ak konfyans et ak rapidite WLC tax service LLC m kontan pou service la mwen pa egret mwen te kontakte w

Reasonable price
Schinaïdine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

WLC Tax service LLc est une bonne entreprise car elle offre toujours un excellent service. Je suis ravi d'avoir fait appel à vos services. Continuez comme ça ✨️💯!

Photos

Customer reviews

4.9 ★★★★★ 427 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Kayla RoyerLocal Guide · 102 reviewsTotal number of Google reviews Kayla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our 2nd year using wlc, I would only reccomend for very simple and straight forward taxes. Our experience was not great. Our return was filed incorrectly despite all the proper paperwork being presented at our appointment. The taxes owed on a household employee were incorrectly calculated (an error around the sum of 2k). We weren't offered much help on reconciling other than filing an amendment. It is now October and it still isn't resolved. I spent hours of my own time finding the error. We've spent over 15 hours on the phone with the IRS and we now have to make an in person appointment. I essentially did the taxes on my own by finding the error made by WLC and we've been left to resolve wlc's error on our own. Not quite sure what we paid for this year. Nice guy and would probably be ok for straight forward tax scenarios.

Kayla Money Rose4 reviewsTotal number of Google reviews Kayla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend! Wagner was extremely helpful and patient.

  • Price assessment: Reasonable price
  • Services: Income tax return filing, Business tax services
Response from the owner · a week ago

Thank you so much for the kind words! It was a pleasure helping you with your income tax return and business tax needs. I'm glad I could be of help, and I appreciate your trust in WLC Tax Service. Please don't hesitate to reach out anytime, whether it's questions during the year or when it's time to file again. Wishing you continued success with your business!

Gonzalo Pizarro5 reviewsTotal number of Google reviews Gonzalo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good service and local! Gives same day return, and proof of filing.

  • Price assessment: Reasonable price
Response from the owner · 3 months ago

Thank you for your feedback! We’re glad you appreciate our local service, same-day turnaround, and proof of filing. We appreciate your trust and look forward to working with you again!

David SLocal Guide · 11 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wagner provided a friendly, professional, and efficient service. Highly recommended!

  • Price assessment: Great price
  • Services: Tax problem consulting, Income tax return filing, Income tax return preparation, Local tax return preparation
Response from the owner · 3 months ago

Thank you so much for your feedback! We’re glad to hear you found our pricing fair and that Wagner provided friendly, professional, and efficient service. We truly appreciate the recommendation and look forward to helping you again in the future!

Carline Tervine4 reviewsTotal number of Google reviews Carline has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service. I use WLC more than 10 years and an I never had any issues

  • Price assessment: Great price
Response from the owner · a year ago

Hi Carline, thank you for being a loyal customer for over 10 years! We're thrilled to hear that you've had a consistently great experience with our service. Your support means the world to us. Here's to many more years of seamless service with WLC!

Deirdre CoreyLocal Guide · 32 reviewsTotal number of Google reviews Deirdre has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I brought my 96yr old grandmother. She had tax issues that needed to be taken care of. I thought we would have to drop off documents and wait for a call. Wagner sat down and did everything on a big screen We could ask questions freely. He was so kind & patient. He took a big weight off our shoulders. I really appreciate the work he did so fast. What's most important is grams is happy not stressed thank you

Response from the owner · 5 months ago

Thank you so much for your kind words! We're thrilled to hear that Wagner was able to assist you and your grandmother with her tax issues in such a positive way. Providing a comfortable environment for our clients and addressing their concerns is our top priority. It's wonderful to know that we could ease some of the stress and make the process smoother for you both. We truly appreciate your trust in us and look forward to helping you again in the future! Best regards, WLC Tax Service LLC

Claudy Lamarre1 reviewTotal number of Google reviews Claudy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very good experience

Response from the owner · 5 months ago

Thank you for sharing your feedback! We're delighted to hear that you had a very good experience with us. Our team works hard to ensure that every client leaves satisfied, and it's always rewarding to know we met your expectations. We look forward to serving you again in the future! Best regards, WLC Tax Service LLC

Irlene Annylus Duval1 reviewTotal number of Google reviews Irlene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They provide good service and they welcome people well.

  • Price assessment: Great price
Response from the owner · 5 months ago

Thank you for your feedback! We're glad to hear that you found our prices to be great. We always aim to provide excellent service at competitive rates. Your support means a lot to us, and we look forward to helping you again soon! Best regards, WLC Tax Service LLC

Sidney Hector4 reviewsTotal number of Google reviews Sidney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

WLC Tax Services LLc . I want to congratulate you on the excellent service you provide each year in tax preparation. Your professionalism, responsibility, and attention to detail build great trust. Thank you for helping so many individuals and businesses meet their obligations correctly. Wishing you continued success!

Response from the owner · 5 months ago

Thank you so much for your kind words and for trusting WLC Tax Service LLC each year. We appreciate your recognition of our team’s professionalism and attention to detail — it means a lot. We’re honored to help individuals and businesses meet their tax obligations correctly and look forward to continuing to serve you. If you ever need anything, please don’t hesitate to reach out.

Valymsky Jeancharles11 reviewsTotal number of Google reviews Valymsky has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good customer service.

  • Price assessment: Great price
Response from the owner · 5 months ago

Thank you for your feedback! We’re glad you had a positive experience with WLC Tax Services LLC. If there’s anything we can do to help further, please let us know.

WLC Tax Service LLC on Google Maps →

Business details