How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Momentum penalty62−3.8Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCOREWMGB Home Improvement (Formerly West Michigan Glass Block)
Grandville, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 18 insulation contractors · 4.9★ from 1,477 Google reviews
Report card
Percentile vs other insulation contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired WMGB Home Improvement (Formerly West Michigan Glass Block) for 8 kinds of job.
WMGB Home Improvement (Formerly West Michigan Glass Block) for window installation
Clear ✕All 230 Google reviews tagged “Window installation” · showing 40
Very professional! Windows look great! Quality work!
Update 2024: had a new front door put in. Installer was great. Spent a lot of time getting the door just right. Appreciated his attention to detail. —- Professional and punctual. Lots of email and phone follow up. Tech on site, Nick, called first, was on time, and cleaned up after. Would do business with them again.
WMBG was able to schedule a consultation for window installation for my basement on a fairly quick basis, especially considering Covid currently causing issues with a lot of providers. The salesperson arrived on time and came with an example window for me to see how it worked and if it would fit our aesthetic. No…
We are a 100 miles north of Grand Rapids and Phil set up everything over the phone for pricing after I submitted pictures. The installer Drew, wow!! Super great guy and you can tell he takes pride and truly enjoys his work. I would use Drew and WMGB again and again. They even picked up and cleaned up mess before he…
Jack installed my basement glass block windows, was great, friendly, and happy to explain what he was doing as he did it. Job was done well, it rained the next day and there were no leaks (that was why I needed the windows done in the first place). Price was fair and I'm very happy with the job.
Brandon demoed and installed 3 basement windows. He was expedient, courteous, and made the wait for the new windows well worth it. Totally recommend WMGB and be sure to ask for Brandon!
I had an egress window installed in my basement by WMGB. Very good communication from the beginning, and the WMG crew did quality work.
Nick the installer did a good job
Wiyatt was out yesterday to install a basement window well and a great job all around!! Would definitely use and recommend WMGB!!
We have worked with WMGB for a few different projects. We had three large picture windows replaced on our main floor, a glass block window removed and replaced with a sliding door, French doors replaced with a window, and a small glass block window turned into an egress window. Tim went above and beyond during the…
WMGB did an excellent job with the replacement of two basement windows. Brandon was courteous, on-time, and kept me informed throughout the process. He cleaned up thoroughly and made sure everything was to my satisfaction before he left. I would hire this company again without hesitation.
Excellent customer service and quality!! I'd recommend WMGB to anyone. I was very impressed by Nick Moon specifically. His customer service skills were impeccable and his finish work was perfection!! Coming from someone with an extensive concrete background, it takes a lot to impress me. I hate to admit that I…
Excellent product and employees!
I had a very pleasant experience with my installation of 8ea glass block windows in my basement. Nick and Brandon did an excellent job of installing the windows. They worked very good as a crew. I would recommend WMGB.
Had three basement windows replaced with glass brick and WMGB did an excellent job. Nick was very polite and did an exceedingly professional install of the three basement windows and 2 wells. One of the wells required some concrete to be broken up, and Wyatt helped with that the following week and installed the…
We had David A. (sales gentleman) come out and quote us 3 glass block windows. David was helpful and answered all of our questions. After reviewing the offer we immediately called the WMGB office and ordered the windows. Lady's is the offer were also super helpful. Cameron was the installer who was helpful, clean,…
I had 6 block windows installed in my basement. The company did a great job with the install and also checking with me on the position of the windows. They cleaned up the mess and hauled away the old windows. Great customer service and staff was very friendly!
Nick was the installer. Very professional and polite and also timely. He explained the process to me.
Lack of response! If you have bushes outside your windows, expect them to be trampled. I had wiring around one of my windows and they ended up encasing the wiring in the cement they use to seal the windows. I requested to talk to someone and it took a bit, I finally did and was told if there ever was issues with…
Nick did a great job installing a glass block window in my shower. He was very polite and professional and took the time to explain to me everything step he took to make sure it was installed correctly. The window looks great and lets so much more light into the room.
William did a great job. He was friendly and respectful of our space. He shared a lot of helpful information and was patient with any questions we had. The windows are an amazing upgrade from what we had and look beautiful! Thank you!
Very professional. We had a great experience they cleaned up and the windows looked great :)
I would highly recommend WMGB. Wyatt did a great job installing the egress and William did great installing the glass block. Both jobs were done in a day and everything looks to be sealed and done correctly. Very pleased with the outcome.
Company was great, good price and showed when they were expected. Installer was good and knowledgeable but clean up after was not great and window well covers left in the yard.
Love this place, good prices and the workers are terrific!! They go the extra mile.
Everyone I interacted with was kind and professional. Keith (salesman) was helpful and honest. He help us figure out exactly what we needed and tolerated about 8 course changes as was making up my mind and asking for another quote. Mike, and is crew, who did the installation were just awesome. Their work was so good…
Nick did a great job installing glass block basement windows. He even replaced a cracked block. So excited with the amount of light coming in.
I had WMGB install 7 windows in my basement. Installer NICK did a fantastic job! He went above and beyond and I am so pleased with the windows. Thank you NICK and WMGB
Will was great he came and did the job even when it was getting dark out. Would recommend them highly.
Staff was very friendly and understanding of my pets. Left the basement with no glass around and was very efficient.
Great experience with WMGB for our glass block window installation. Nick did a great job. Very smooth process and will definitely recommend!
Drew replaced my six basement windows. He was very informative regarding the process, worked efficiently and did a very nice job of cleaning up afterward. I am very pleased with the entire experience.
William did a great job installing glass block basement windows. Very professional and friendly. They look fantastic.
Great service from beginning to end on the purchasing and installation of our egress window. And thanks to Wyatt for the great install work and conversation through the day!
Nick was really amazing and professional. He came on time, did a great installation. Using WMGB was a great experience and I would recommend them.
WMGB did a fantastic job with our egress installation. From the quote to completion, they answered all questions, were very responsive, and even found ways to save us some money! I highly recommend them.
Nick did a great job! His work was meticulous. We were also impressed with his professionalism from the phone call before he arrived to the clean up and instructions before he left. He was enthusiastic about the WMGB and represented your business well. Thank you! Brenda and Rick Averill
We could not be happier with the quality and professionalism of each person we encountered in the process of getting our egress window installed. Zach, Matt, Danny, and Chad were all highly professional, friendly, efficient, and best of all did exactly what they said they would do exactly when they said they would…
We had WMGB install a new glass block window in our basement. They were very quick to respond to my interest in having a quote. Everything went smooth and they were reasonably priced. Lead time was not bad at all for what is happening in the world today. On installation day WILLIAM called on his way just like they…
I needed a basement window replaced. They sent an employee out to give an estimate. Then the appointment was set. At the appointment, the installer, Nick, suggested a different type of installation that would be better for the home. He did not have the materials to complete the new type of installation. A new…
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Window installation | 230 | — |
| Installation | 185 | — |
| Home renovations | 78 | — |
| Basement remodeling | 17 | — |
| General door installation | 15 | — |
| General repairs | 9 | — |
| Remodeling | 6 | — |
| Waterproofing | 5 | — |
