How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Momentum penalty62−3.8Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCOREWMGB Home Improvement (Formerly West Michigan Glass Block)
Grandville, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 18 insulation contractors · 4.9★ from 1,477 Google reviews
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Percentile vs other insulation contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired WMGB Home Improvement (Formerly West Michigan Glass Block) for 8 kinds of job.
WMGB Home Improvement (Formerly West Michigan Glass Block) for window installation
Clear ✕All 230 Google reviews tagged “Window installation” · showing 140
Very professional! Windows look great! Quality work!
Update 2024: had a new front door put in. Installer was great. Spent a lot of time getting the door just right. Appreciated his attention to detail. —- Professional and punctual. Lots of email and phone follow up. Tech on site, Nick, called first, was on time, and cleaned up after. Would do business with them again.
WMBG was able to schedule a consultation for window installation for my basement on a fairly quick basis, especially considering Covid currently causing issues with a lot of providers. The salesperson arrived on time and came with an example window for me to see how it worked and if it would fit our aesthetic. No…
We are a 100 miles north of Grand Rapids and Phil set up everything over the phone for pricing after I submitted pictures. The installer Drew, wow!! Super great guy and you can tell he takes pride and truly enjoys his work. I would use Drew and WMGB again and again. They even picked up and cleaned up mess before he…
Jack installed my basement glass block windows, was great, friendly, and happy to explain what he was doing as he did it. Job was done well, it rained the next day and there were no leaks (that was why I needed the windows done in the first place). Price was fair and I'm very happy with the job.
Brandon demoed and installed 3 basement windows. He was expedient, courteous, and made the wait for the new windows well worth it. Totally recommend WMGB and be sure to ask for Brandon!
I had an egress window installed in my basement by WMGB. Very good communication from the beginning, and the WMG crew did quality work.
Nick the installer did a good job
Wiyatt was out yesterday to install a basement window well and a great job all around!! Would definitely use and recommend WMGB!!
We have worked with WMGB for a few different projects. We had three large picture windows replaced on our main floor, a glass block window removed and replaced with a sliding door, French doors replaced with a window, and a small glass block window turned into an egress window. Tim went above and beyond during the…
WMGB did an excellent job with the replacement of two basement windows. Brandon was courteous, on-time, and kept me informed throughout the process. He cleaned up thoroughly and made sure everything was to my satisfaction before he left. I would hire this company again without hesitation.
Excellent customer service and quality!! I'd recommend WMGB to anyone. I was very impressed by Nick Moon specifically. His customer service skills were impeccable and his finish work was perfection!! Coming from someone with an extensive concrete background, it takes a lot to impress me. I hate to admit that I…
Excellent product and employees!
I had a very pleasant experience with my installation of 8ea glass block windows in my basement. Nick and Brandon did an excellent job of installing the windows. They worked very good as a crew. I would recommend WMGB.
Had three basement windows replaced with glass brick and WMGB did an excellent job. Nick was very polite and did an exceedingly professional install of the three basement windows and 2 wells. One of the wells required some concrete to be broken up, and Wyatt helped with that the following week and installed the…
We had David A. (sales gentleman) come out and quote us 3 glass block windows. David was helpful and answered all of our questions. After reviewing the offer we immediately called the WMGB office and ordered the windows. Lady's is the offer were also super helpful. Cameron was the installer who was helpful, clean,…
I had 6 block windows installed in my basement. The company did a great job with the install and also checking with me on the position of the windows. They cleaned up the mess and hauled away the old windows. Great customer service and staff was very friendly!
Nick was the installer. Very professional and polite and also timely. He explained the process to me.
Lack of response! If you have bushes outside your windows, expect them to be trampled. I had wiring around one of my windows and they ended up encasing the wiring in the cement they use to seal the windows. I requested to talk to someone and it took a bit, I finally did and was told if there ever was issues with…
Nick did a great job installing a glass block window in my shower. He was very polite and professional and took the time to explain to me everything step he took to make sure it was installed correctly. The window looks great and lets so much more light into the room.
William did a great job. He was friendly and respectful of our space. He shared a lot of helpful information and was patient with any questions we had. The windows are an amazing upgrade from what we had and look beautiful! Thank you!
Very professional. We had a great experience they cleaned up and the windows looked great :)
I would highly recommend WMGB. Wyatt did a great job installing the egress and William did great installing the glass block. Both jobs were done in a day and everything looks to be sealed and done correctly. Very pleased with the outcome.
Company was great, good price and showed when they were expected. Installer was good and knowledgeable but clean up after was not great and window well covers left in the yard.
Love this place, good prices and the workers are terrific!! They go the extra mile.
Everyone I interacted with was kind and professional. Keith (salesman) was helpful and honest. He help us figure out exactly what we needed and tolerated about 8 course changes as was making up my mind and asking for another quote. Mike, and is crew, who did the installation were just awesome. Their work was so good…
Nick did a great job installing glass block basement windows. He even replaced a cracked block. So excited with the amount of light coming in.
I had WMGB install 7 windows in my basement. Installer NICK did a fantastic job! He went above and beyond and I am so pleased with the windows. Thank you NICK and WMGB
Will was great he came and did the job even when it was getting dark out. Would recommend them highly.
Staff was very friendly and understanding of my pets. Left the basement with no glass around and was very efficient.
Great experience with WMGB for our glass block window installation. Nick did a great job. Very smooth process and will definitely recommend!
Drew replaced my six basement windows. He was very informative regarding the process, worked efficiently and did a very nice job of cleaning up afterward. I am very pleased with the entire experience.
William did a great job installing glass block basement windows. Very professional and friendly. They look fantastic.
Great service from beginning to end on the purchasing and installation of our egress window. And thanks to Wyatt for the great install work and conversation through the day!
Nick was really amazing and professional. He came on time, did a great installation. Using WMGB was a great experience and I would recommend them.
WMGB did a fantastic job with our egress installation. From the quote to completion, they answered all questions, were very responsive, and even found ways to save us some money! I highly recommend them.
Nick did a great job! His work was meticulous. We were also impressed with his professionalism from the phone call before he arrived to the clean up and instructions before he left. He was enthusiastic about the WMGB and represented your business well. Thank you! Brenda and Rick Averill
We could not be happier with the quality and professionalism of each person we encountered in the process of getting our egress window installed. Zach, Matt, Danny, and Chad were all highly professional, friendly, efficient, and best of all did exactly what they said they would do exactly when they said they would…
We had WMGB install a new glass block window in our basement. They were very quick to respond to my interest in having a quote. Everything went smooth and they were reasonably priced. Lead time was not bad at all for what is happening in the world today. On installation day WILLIAM called on his way just like they…
I needed a basement window replaced. They sent an employee out to give an estimate. Then the appointment was set. At the appointment, the installer, Nick, suggested a different type of installation that would be better for the home. He did not have the materials to complete the new type of installation. A new…
Drew was very informative about the whole process, answered all my questions, got the job done and cleaned up!
Good fast service quality Windows
The company gave me a great value on replacement windows, saving me approximately $2,000 from the former company I was going to use. They also informed me how long of a delay there would be due to COVID and it was accurate. And they communicated during that wait. Crew was very friendly, professional, and kept me…
Dustin from WMGB did an awesome job replacing our old rotting basement windows with new glass block windows. He let me know when he was on the way and talked me through some key things about the installation before getting started. All the windows look great and he was one of the first contractors in a long time…
Company was fabulous to work with; they really stepped up to help us in a timely manner. We had had a break in and a window was knocked out. WMGB came to our rescue and help get our home secure again.
Drew did a fantastic job on the replacement of all 7 of our basement windows with vented glass block. He was kind, professional, and his work is top quality. Thank you so much Drew!!
Great experience from beginning to end. Trevor and Sam went above and beyond during the installation of the windows. Thanks guys, you are a credit to your industry!
Knowledgeable, friendly and focused on quality.
We had William come out and install 4 new glass block windows for us - He gave us a 30 minute heads up for when he was coming which was perfect & allowed my husband time to zip home from work to meet him. William arrived on time - He was very professional, yet friendly and easy to talk to. He worked quickly and…
We can't believe that we didn't get the glass block windows done sooner! The price was right and they look great! Dustin did a great job installing them, he was quick and cleaned up everything. Great customer service. I would recommend WMGB to anyone.
Had a wonderful experience with WMGB and had great workers along the way. Keith helped with sales and made it an easy decision for us to choose them as our window replacement company. The price was right, the product was good and the time frame was better than other companies. Then when installation day came, we…
Excellent experience, the windows look great! Very satisfied!
I had an Egress window put in. The first guy that came out for the sale and paperwork was super knowledgeable and friendly. He was prompt, wore his mask, respected my house, kids, and cats 😁 He was thorough in explaining my options and answering all my questions. The installation was also amazing. Cameron did the…
William does great work. Made the install look easy. He comes with a great personality and sense of humor. We couldn’t be happier with the window. Thank you!!
Trevor and Sam did an amazing job with my window install. They were courteous, professional, and weren't afraid to explain the process of everything going on. They helped put me at ease and I feel great about the decision my wife and I made up go with WMGB. Thanks WMGB!
I am really happy with job that William has done replacing my basement windows!! Great job and great personality, if I had more windows to replace i would definitely have them do more!!
professional people in all positions
William was amazing!
William did a great job above and beyond installing our basement glass block windows! Excellent workmanship and very nice guy! I will recommend your company!
We had WMGB install an egress window and also a glass block window in our basement. The installation of the windows was very good, done in a day. We also had them trim out the inside as well, which was done very well. The excavation and subsequent backfilling of the window well form has left our yard in a mess.…
Wyatt did an excellent job on the install and was very professional. He was quite knowledgable regarding vent locations for the best air flow and made sure I did not have any questions befote he was finished with the job.
Great communication every step of the way across the organization from the estimate, scheduling, and installation.
I had a basement egress window installed and they were great to work with. Very responsive and great about reaching out to me to know what was going on.
This is the third time I have used WMGB. There were a couple snags on the last install-Garage windows- but Nick was patient and figured everything out. I wasn't able to use the aluminum wrap ( trim)--which was disappointing but the windows look great. Nice was awesome!
My installer, Nick, was professional, friendly, and (most importantly) the new window looks great!
Beautiful and quick installation.
We had Nick come out an install 6 new glass block windows for us. He gave us a 30 minute heads up for when he would be coming and arrived right when we were expecting him. He was extremely nice and we were able to go about our household tasks without interruption while he worked. It was an incredibly hot day and he…
William came out to do our glass block installation on our basement windows. He did great work and had a positive attitude! Everyone I've spoken with at the company genuinely seems happy to help. I would use them again!
WMGB was great to work with. From David our Sales rep to Dustin our installer, everyone was beyond helpful and very friendly. We have an 1890s house with 5 basement windows that had never been updated and in some instances were Plexiglas and needed to go. WMGB walked us through the process and provided what I…
We had a great experience with the installation of our egress window. Good communication... we knew what to expect and they delivered. Thanks WMGB!
Everything went fine with basement glass block install. Very nice installer. Had small problem when cabinet fell off wall inside during install. Overall good experience.
We Recently replaced all of our basement windows with glass block, the majority of the windows were full sized windows, the workmen arrived at the times they said they would, took great care in covering areas not being worked on, installed beautiful windows, and clean up was great. they also replaced and painted…
I just had glass block windows installed by Nick at WMGB. Nick was polite & willing to answer any questions I had about the work. Nick did a great job which reassured my decision to go with WMGB. Thank you. Gail K.
very nice, prompt, great work and on time
I contacted WMGB to replace my basement windows, which were in really bad shape. They were responsive, the person providing the quote was on time. He also explained my different options as well as any potential problems due to the peculiarities of my basement. The quote also came in under the amount I had been…
William was great, very informative and friendly.
Nick at WMGB is outstanding! He is knowledgeable, professional, and positive. He installed 9 glass block windows in the basement and did an incredible job. The windows look great, but truly, Nick's professionalism and commitment to high quality work are why we would use WMGB again. Excellent!
Had some windows replaced in the basement. Installers Danny and .... I don't recall the other person's name were very professional and completed the work rather quickly. Windows themselves look pretty good as well and were made custom to fit the existing openings from the previous windows.
Dustin did an excellent job. Pleasant and cheerful throughout, didn't break a single flower and the windows look great.
WMGB Home Improvement were very easy to work with. Tracy and Phillip were very nice on phone. Nick, the installer was very professional and his work showed. Nick was always polite during install. I would recommend WMGB for Home Improvements.
Wyatt and William did a good job of taking out the old steel framed-windows with their broken single glass panes and installing new glass-block windows with privacy vents. Wyatt stayed a bit later and did some extra patching up and repaired a section of concrete that broke away during the tear-out phase.
We had a basement egress window installed. The installer, Cameron was very professional and did a great job.
very happy with new windows look great!
Had Glass block windows installed in oddball sized window openings. with vents, Service was amazing, The installation Tech was very personable and professional. His work was amazing. These windows are a vast improvement on what was there from original construction over 100 years ago and the quality is simply Amazing.
Did a good job as promised.
Wonderful service... Love it
Our installer was early and professional. The installation looks great and well done. Will installed our glass block windows.
Cameron was very polite, quick and gave me a great walkthrough on everything. He even worked around our mess in the garage as we are raising baby chickens, haha. The egress window looks great! Thank you!!
Fantastic experience getting our bathroom glass block window installed. Upon removal of the old window sill, carpenter ants were discovered. Nick helped us with advice and was so helpful with rearranging his day so we could take care of the ant problem. He came back later and installed the window perfectly, which…
Danny did a great job on our egress window installation. Not only did he answer all my questions, but was very respectful about wearing a mask in our home (with a newborn in the house). Very happy with the whole process from the estimate with David, scheduling with Arlene, and install with Danny. Already scheduled another install with WMGB next week!
We had an egress window and stone-block looking well, plus four glass- block windows, installed by WMGB. Wyatt installed our egress window and William installed our glass blocks windows (a week apart). Both young men did a really nice job - we are thrilled with the difference they made in our basement. They were…
Camran was very friendly and went above and beyond to make sure the job was done right.
WMGB was very accommodating with the whole process, from initial estimate, to quote questions, to scheduling, and installing. Nick was reliable and thoughtful. He came across a situation and suggested an alternative that would benefit me more. Thx WMGB.
WMGB was **fantastic**. The windows and doors are awesome, and the install team did a fantastic job, I couldn’t be happier with them. They were on time, friendly, super communicative, skilled and tidy. Would 100% choose WMGB again in the future.
Drew was prompt, professional, and courteous! He installed our 4 new basement windows and they look great! We had heavy rainfall the following day but no problems anymore with water getting in! The price was very reasonable, too. I would recommend WMGB to anyone needing new basement windows.
We had WMGB replace several windows with either vinyl or glass block windows. This involved 2 teams. Trevor and Sam, and William came to our house and worked through the day to install the new windows and they did a fantastic job! Trevor and Sam made sure the vinyl windows had a professional finish (including the…
Excellent all the way around. The sales/quote person who came out was thorough and explained everything that needed to be done for my new glass block window, I received an email reminding me of my upcoming appointment and the installer was awesome! Such a nice guy. He didn't bat an eye when my nosy cats were…
Michael and Brian were very professional and personable. Easy to deal with and highly respectful of me, my house and my wife's flowerbed! The work is clean, straight and solid. They were also fast. The whole job with clean up only took 90 mins for a picture window, 5' 6" X 6' 6". Thank you WMGB Team!
The whole process of getting the estimate to completing the installation was professional with great notifications and communications especially in these times of pandemic. The installer Nick was a delight. He greeted us and was super friendly and respectful in regards to ‘dirt in the house’. He cleaned up and…
I needed 3 windows installed in my basement and this company was great from start to finish. The folks at the office are very friendly, the person who came by and did the estimate was very punctual and was very clear in all of the information he provided. There was never any pressure to get the work done. On…
William was a great installer and kept me appraised while having me periodically review his work. Even though he didn't have a double crew cab truck he did have a much nicer beard than me so I'll have to work on that.
I'd had WMGB out for an estimate on glass block windows for my basement a year ago. I wasn't ready to have it done at the time, but since I was on their mailing list I saw when they went on sale for 35% off and decided to go for it. They still had all my info on file and so they were able to give me a new estimate…
William was our installer and he did an amazing job from start to finish! He was very professional, personal and efficient. I would definitely recommend him if you are needing anything done by WMGB.
From the first design appointment to ordering, scheduling, and installation, WMGB has been prompt, professional, and exceedingly courteous. The crew did excellent work and assured every detail was taken care of before they considered the job done. Thanks for a great experience, WMGB!
Admittedly, I don't normally complete surveys. However, WMGBs service prompted me to provide this review...that's how fantastic it was! The customer service was personable and provided great insight into the overall process - from beginning to end. Each person I talked to met that standard, though the person that my…
All personnel were professional & understanding as they worked with us to completed our garage window project. Installers described what needed to be done & cleaned up after work was finished. This project was the 3rd time we used WMGB. We are Happy!
Lowest of three quotes for an egress window and five glass block windows in the basement. Even if they weren't the lowest, I may have chose to go with them because they are very professional, but did not waste my time with pomp and circumstance. Very good communication. The installation went very smooth, and the…
WMGB has installed an egress window and new doors (entryway and screen-doors) for our home. They did an excellent job. The door installers were especially meticulous in trying to install new, modern doors in an 80-year old home. They had to be creative and exceeded our expectations. Cost of the project was on the…
Wyatt is the best glass block installer ever!
I got two glass block windows installed. They look great and I am very happy with the result!
Super impressed! They installed 3 windows for me and gave me a very fair price I felt like. Additionally, the installers were super clean and organized. They vacuumed up any mess and walked me through any decisions I had to make. Will definitely be returning to them if I need window help in the future.
Professional and friendly people throughout the whole experience. Salesman did not push for a sale the day he came out, but the installation price was so reasonable I signed the contract on the spot anyway. Install guy was very speedy and the work was high quality. Everything looks fantastic and I could not be happier!
Everything with WMGB went extremely smooth. We installed a large glass block window in a new shower area and could not be more pleased with the look of this new window and how functional it will be in a wet location.
We had a very good experience with WMGB from start to finish.
Reasonably priced. Nick did a great job!
There crew was on time, organized, and did a great job. They cleaned up after themselves and were respectful of the home.
Great people to work with. Everyone I have had contact with was always professional.
Amazing experience. They were fast and courteous. Installation went off without a hitch. Couldn't be happier.
We are very happy with WMGB. We had three glass block windows installed. The person who initially came out was helpful and thorough and the young man who installed the windows was great - pleasant and he did a fine job. I especially appreciated the prompt communications we got from WMGB. I would recommend them to anyone. They do great work.
They did a great job putting in an egress window and a glass block window in our basement.
Everyone at WMGB did a fantastic job for us on our glass block window install and our egress window install. Everything was handled professionally, the end results were great, and the price could not be beat. I had three different quotes given, and WMGB beat them all.
Tyler did a great job. It was very affordable and the windows turned out amazing!
I had 6 block windows installed and I received a quote and a job done within a very quick time. It was scheduled in early January and the weather did not effect getting the job done. I was pleased with the installation and how well the installer cleaned up after himself. A job well done. I would recommend this company.
I had some windows replaced by WMGB recently and I cannot say how much I was impressed by their professionalism and service. From the no pressure sales to completion of the project,everything about my experience with WMGB was amazing.
Keith and Dustin did a great job! Keith made sure we were getting the windows we wanted. Dustin was genuinely concerned that everything was installed the way we wanted and was willing to take the time to change or fix something if it wasn’t. Old school customer service! A rarity in these times. Thank you!!
I highly recommend WMGB Home Improvement for window installation. I purchased their services for glass block window installation in my basement. Everyone I worked with was extremely professional from my initial conversation with Dave Robinson, the visit and quote from the sales consultant, David Anderson, to the…
Had glass block windows installed in my basement and in my bathroom and they did an outstanding job. The sales rep and installers were very friendly and knowledgeable.
Good service, good value, and responsive. I’m subtracting a star because they left quite a bit of mess below each of the glass block installation areas. It seems like they could’ve taken a little extra time and swept up. Other than that, the service quality was excellent, and they are very good with communication.
Loved the experience we had with WMGB Home Improvement from beginning to end! Fantastic customer service with excellent communication throughout the entire process. Installer, William, was amazing and turned our install day into a day of fun and entertainment. Ended up feeling like we were hosting a longtime friend.…
Nick did a fantastic job today on my basement block windows, they look great.
Nick did an fantastic job on the installation of my windows he was very professional a job well done!
WMGB did a great job for us and we are very happy with the result. They set our expectations correctly and although there was a long lead time to get the windows, at least we knew that going in. Their products are a great value and they do what they say they are going to do. We had even forgotten one thing on our…
We had a great experience with this company replacing two of our windows. When I was concerned about the timeframe, Tracy set it up so that she would call us with periodic updates. Also when everything was ready she made sure the install fit our schedule. Finally the two installers not only did a great job but…
Nick did the installation on our 100 year old house and had his work cut out for him. Not only was it very cold, but my husband was a contractor and is VERY picky. Nick did a great job, perfect grouting, cleaned up the entire mess, and made my husband happy. We love our new windows!!! Thank you WMGB and Nick.
We had (7) basement windows installed and from calling to inquire to the actual installation, everyone was timely, responsive and so nice to work with! Dave was so helpful, detailed and professional without any pressure. Nick was also so professional, did excellent installation and cleaned up everything. We had a…
The install went great!! I would highly recommend WMGB for any window installation.
Needed 6 glass block windows installed on my (100 year old) home. The installer came out on time and was very respectful of my work-from-home situation: he only had a couple questions for me, then proceeded with the job. It was done in about 6 hours. I had some family issues come up beforehand and I didn't have a…
I have used WMGB for two projects now; installation of an egress window and replacement of basement windows. Both times, everything was great from the sales process through installation. They are very professional and responsive. Their crews are always on time and perform quality work. I have other projects…
The install went great - quick and efficient. I love the final outcome. Great value and price.
The installer was early, quiet, and cleaned up. The windows look great, and we love them!
Price
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Window installation | 230 | — |
| Installation | 185 | — |
| Home renovations | 78 | — |
| Basement remodeling | 17 | — |
| General door installation | 15 | — |
| General repairs | 9 | — |
| Remodeling | 6 | — |
| Waterproofing | 5 | — |