iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%51+27.8Reliability 24%56+13.6Value 14%87+12.3Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#120 of 139 mobile dog groomersiPosition by Experts Score among all companies we track in this category. · better than 14%
4.5★★★★★155 Google reviews · 24 photos
84%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Woof Gang Bakery & Grooming 4.5 out of 5 stars based on 155 reviews, noting that the owner responds to 77 percent of feedback. Customers frequently praise the staff’s friendly demeanor, the quality of grooming results, and the availability of bakery items like treats and cakes. However, several low-star reviews highlight significant issues with appointment management, including long wait times, missed slots, and incomplete grooming services that do not match the price paid.
Google rating: 4.5 out of 5 from 155 reviews (84% five-star).
Reviews on this page: 155 Google reviews (122 with written comments, 20 with photos).
Owner responses: the business replied to 77% of reviews.
Most recent review: June 25, 2026.
Service: Mobile Dog Groomer serving Laredo, Texas.
Data from Google, last updated November 1, 2026.
Score profile vs other mobile dog groomers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.
This companyMobile Dog Groomers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Woof Gang Bakery & Grooming Laredo: 51/100 on this factor. Category median: 87.C
51
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Woof Gang Bakery & Grooming Laredo: 56/100 on this factor. Category median: 84.C
56
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Woof Gang Bakery & Grooming Laredo: 87/100 on this factor. Category median: 94.A
87
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Woof Gang Bakery & Grooming Laredo: 87/100 on this factor. Category median: 94.A
87
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Woof Gang Bakery & Grooming Laredo: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Woof Gang Bakery & Grooming Laredo: 100/100 on this factor. Category median: 52.A
100
Bar = this company · dark tick = category median.
Star ratings
155 Google reviews we collected
4.5of 5
5 stars13084%
4 stars53%
3 stars21%
2 stars32%
1 star1510%
Praise vs complaints
Phrases our text analysis found in 122 written reviews
88%praise
Praise11588%
Complaints1512%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4938%
Quality & results4232%
Would recommend1915%
Price & value86%
Speed & response54%
Communication43%
Honesty & trust32%
What customers talk about
We read 122 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They’re very attentive and understanding of my dog’s needs, which makes it a positive experience for them.”
“The receptionists were not friendly at all, I took my dogs for gromming and they left them all badly cut, they told me a price and after I went for my…”
“They always do an amazing job on my three little babies.”
“This place used to be good but they didnt even cut the nails and the hair cut was horrible.”
“🥰 I definitely recommend Woof Gang baker & grooming Laredo!”
“Worst place ever never taking my dog there again they took like 5 hours they didn’t even trimmed her hair right never again!”
“Affordable & friendly staff.”
“A bit pricey, but if you treat your dogs like family, it shouldn’t be a problem.”
“They were so kind and were quick about cutting my dogs nails.”
“Great customer service and excellent communication and transparency.”
“Woof Gang Bakery & grooming welcomed us with their friendly, honest, & genuinely caring staff!”
People customers mention
Chloe5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
JJazlynnLocal Guide · 30 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
This was my second time taking my 4 month pup bagel to Woof gang bakery & grooming and we have received the best service and bagel always comes out looking so fresh and clean! The staff there is so sweet and friendly with him. He got excited going in knowing he was going to get pampered lol! Thank you woof gang for…
LLorena1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
I love the way my Harley looks and smell after a visit with you. Sebastian does a great job always!!! Thank you!!!!
RR2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Shannon went beyond in providing customer service for Hamilton and providing a wealth of knowledge. Thanks-
AAselaLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
1st time I took my 12 year old terrier, and to my surprise, for the first time ever, yes, he came out handsome, but he came out HAPPY, like he had a good time. I'll be a repeat customer.
BBriana2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
My pups are usually anxious so I feel nervous leaving them but they always come out happy and looking clean. I get them the full groom and I love how they come out looking healthy from the teeth to the feet.
LLindsey8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
They always do an amazing job on my three little babies. They’re very attentive and understanding of my dog’s needs, which makes it a positive experience for them. The perfume they use for their grooming service is also amazing!!
This was my second time taking my 4 month pup bagel to Woof gang bakery & grooming and we have received the best service and bagel always comes out looking so fresh and clean! The staff there is so sweet and friendly with him. He got excited going in knowing he was going to get pampered lol! Thank you woof gang for keeping bagel fresh and clean! 🥰 I definitely recommend Woof Gang baker & grooming Laredo!
Response from the owner · a year ago
We look forward to keeping him fresh and clean 🫧 🛁
A
Alejandro Banda3 reviewsiTotal number of Google reviews Alejandro has written across all businesses on Google Maps, not just this one.
1st time I took my 12 year old terrier, and to my surprise, for the first time ever, yes, he came out handsome, but he came out HAPPY, like he had a good time. I'll be a repeat customer.
B
Briana Galvan2 reviewsiTotal number of Google reviews Briana has written across all businesses on Google Maps, not just this one.
My pups are usually anxious so I feel nervous leaving them but they always come out happy and looking clean. I get them the full groom and I love how they come out looking healthy from the teeth to the feet.
L
Lindsey Zapata8 reviewsiTotal number of Google reviews Lindsey has written across all businesses on Google Maps, not just this one.
They always do an amazing job on my three little babies. They’re very attentive and understanding of my dog’s needs, which makes it a positive experience for them. The perfume they use for their grooming service is also amazing!!
Response from the owner · a year ago
Thank you for sharing!!! 💜💜
C
CloudrankerLocal Guide · 20 reviewsiTotal number of Google reviews Cloudranker has written across all businesses on Google Maps, not just this one.
