Dry wall contractor · Edgewood, WA · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 11 ceiling repair servicesiPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★160 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers for WS Drywall & Textures in Edgewood, WA, consistently highlight punctual scheduling, clear communication regarding project steps, and fair pricing. Clients describe the crew as professional, noting that they protect floors, manage dust effectively, and deliver high-quality results for services including drywall repair, texturing, and plaster removal. The business maintains a perfect 5.0 star rating from 160 reviews, with the owner responding to 98% of feedback. No recurring criticisms appear in the provided excerpts, as the only low-star entry was removed by the user.
Google rating: 5.0 out of 5 from 160 reviews (99% five-star).
Reviews on this page: 160 Google reviews (152 with written comments, 20 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 5, 2026.
Service: Ceiling Repair Service serving Edgewood, Washington.
Data from Google, last updated October 28, 2026.
Score profile vs other ceiling repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
WS Drywall & TexturesCeiling Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.WS Drywall & Textures: 98/100 on this factor. Category median: 90.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.WS Drywall & Textures: 98/100 on this factor. Category median: 84.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.WS Drywall & Textures: 99/100 on this factor. Category median: 98.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.WS Drywall & Textures: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.WS Drywall & Textures: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 75.–
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Bar = this company · dark tick = category median.
Star ratings
160 Google reviews we collected
5.0of 5
5 stars15899%
4 stars11%
3 stars11%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 152 written reviews
100%praise
Praise395100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1037%
Reasonable1659%
Overpriced00%
Not sure14%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results8722%
Speed & response8221%
Would recommend6516%
Staff & attitude6115%
Price & value5213%
Communication4010%
Honesty & trust92%
What customers talk about
We read 152 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“William is communicative, reliable, and his team does excellent work.”
“William and his crew do amazing work, on time and for a very fair price.”
“I highly recommend them and will use again if needed.”
“William is very knowledgeable about all aspects of drywall and help me in deciding what was best for my project without additional cost.”
“We had some water damage and they came out for an estimate quickly and was very reasonable.”
“The entire process was explained so we didn't have any surprises.”
“He addressed important aspects of the project that others overlooked and offered a fair, transparent price.”
People customers mention
William26 reviews
Miguel5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired WS Drywall & Textures for 7 kinds of job. Pick one to see what they paid and said.
Laurie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Finally, our knockdown texture is in the past. So glad we used WS Drywall, they did a great job. The entire process was explained so we didn't have any surprises. William kept in touch and continued to let us know the next step throughout the duration of our job. The entire team was great to work with, so glad we used WS Drywall!
Reasonable priceDrywall texturing
JLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I've been a General contractor for 30 years and I have done a lot of drywall jobs myself and have hired many drywall companies. William and his crew did exceptional work. Very clean, fast and their work was perfect. I will definitely be using them for now on. Thank you William!
Mary5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Overall a good experience. There was a misunderstanding about part of the project, but the work they did was excellent. William was easy to communicate and coordinate with, and Miguel was great to work with on the day of the project. Fair pricing as well.
Reasonable priceDrywall texturingDrywall repair
Chris6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
William is communicative, reliable, and his team does excellent work. They encapsulated my asbestos popcorn textured ceilings with a second layer of drywall while accommodating existing can light recesses. They skim-coated some home owner-pathed patched walls and re-textured everything. Floors were protected,…
RickLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
William and his crew do amazing work, on time and for a very fair price. They arrived when they said they would, kept the dust to a minimum and left our house as clean as they found it. Our new window surrounds look fantastic. I’ve dealt with a lot of contractors while remodeling this house and this has best our…
Adam5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Did a great job on our new house build. Fast and easy to work with I will use them again.
Finally, our knockdown texture is in the past. So glad we used WS Drywall, they did a great job. The entire process was explained so we didn't have any surprises. William kept in touch and continued to let us know the next step throughout the duration of our job. The entire team was great to work with, so glad we used WS Drywall!
Price assessment: Reasonable price
Services: Drywall texturing
Response from the owner · 2 months ago
Thanks Laurie and thank you for the awesome review and your business! So glad you are happy with our work and service, thanks again William and crew! 👍
J KappeLocal Guide · 19 reviewsiTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
I've been a General contractor for 30 years and I have done a lot of drywall jobs myself and have hired many drywall companies. William and his crew did exceptional work. Very clean, fast and their work was perfect. I will definitely be using them for now on. Thank you William!
Overall a good experience. There was a misunderstanding about part of the project, but the work they did was excellent. William was easy to communicate and coordinate with, and Miguel was great to work with on the day of the project. Fair pricing as well.
Price assessment: Reasonable price
Services: Drywall texturing, Drywall repair
Response from the owner · 3 months ago
Thank you Mary and thanks for your business! William and crew 👍
Chris Cootsona6 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
William is communicative, reliable, and his team does excellent work. They encapsulated my asbestos popcorn textured ceilings with a second layer of drywall while accommodating existing can light recesses. They skim-coated some home owner-pathed patched walls and re-textured everything. Floors were protected, plastic was installed to isolate dust to work areas and the project was completed within the promised timeline. Now we’re looking great ahead of the new floors and cabinets.
Response from the owner · 4 months ago
Thanks Chris and thank you for your business and the review! William and crew 👍
Rick WLocal Guide · 15 reviewsiTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
William and his crew do amazing work, on time and for a very fair price. They arrived when they said they would, kept the dust to a minimum and left our house as clean as they found it. Our new window surrounds look fantastic. I’ve dealt with a lot of contractors while remodeling this house and this has best our best experience. I highly recommend them and will use again if needed. Thanks WS Drywall!
Response from the owner · 4 months ago
Thank you Rick for your business and the review! Glad your happy with all our work, thanks again, William and crew 👍
Dean O10 reviewsiTotal number of Google reviews Dean has written across all businesses on Google Maps, not just this one.
William the owner of WS drywall & texturing and his crew did an awe job installing new drywall and texturing after I found water damage after removing kitchen cabinets. You can not even tell where the old drywall ended and the new started. They did an outstanding job transitioning the drywall and texturing the whole room so it all blended together. Extremely pleased with the work.
From first visit from William, I knew his company was the one for me. William is very knowledgeable about all aspects of drywall and help me in deciding what was best for my project without additional cost. And a hell of a nice guy to boot!
They even patched & textured a couple areas in the house the plumbing crew made at no additional cost, even after he had already given me a quote. After job was complete, I contacted William for advice for best primer to use on the new drywall and he offered to drop off some primer for me.
Thank you again
Dean
Response from the owner · 4 months ago
Thanks Dean and thank you for your business and the review, William and crew 👍
Adam Chambers5 reviewsiTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
William and his team did an amazing job with our kitchen ceiling. We had some water damage and they came out for an estimate quickly and was very reasonable. The quality of work is top notch. You would never know we had our entire ceiling replaced. Highly recommend.
WS Drywall &Textures did an amazing job removing ing 1920’s plaster and updating the look of my house entirely. They were neat, well mannered and worked in a timely manner w precision. I highly recommend them. They are a team you can trust in your home. I will add final painted photos.
Response from the owner · 5 months ago
Thank you Elise for the great review, we are glad you are happy with all of our work. Thanks again and thank you for your business! William S. 👍
