Experts Reviews · Company report
X Out Pest Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%78+5.5Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

X Out Pest Services

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 5.0★ from 1,993 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.X Out Pest Services is better than 96% of wildlife removal services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.X Out Pest Services is better than 93% of wildlife removal services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.X Out Pest Services is better than 99% of wildlife removal services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.X Out Pest Services is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.X Out Pest Services is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.X Out Pest Services is better than 78% of wildlife removal services.B
78

Reviews for your job

Customers hired X Out Pest Services for 8 kinds of job.

X Out Pest Services for bed bug extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$175–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Bed bug extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 68
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Bed bug extermination”

Megan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Josh L. was very professional and polite . He answered all my questions without hesitation. He took the time to call the office in order to work with us on the payment. I appreciate him so much for going above and beyond for us!! Definitely recommend X Out

Paid $200+Great priceHome inspectionBug & insect exterminationBed bug extermination
Albert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I've had an account for about a year now, after turning an old auto shop into a art gallery / studio I knew i would run into pest issues. When I did X Out Pest Service took care of me. If there's every anything that comes up unexpectedly thier team is quick to respond. Thier tech Josh has great customer service and…

Great priceRodent exterminationBed bug extermination
Lamont6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very good experience so far with X Out Pest Control. Henry was the technician on the job and he handled it in a friendly, professional, and tactful manner. Follow up required so we will update as needed.

Paid $200+Reasonable priceHome inspectionCockroach exterminationBed bug extermination
Tammy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

With my unfortunate bed bug situation, I didn't know what I was going to do! So happy I called X Out to treat my home. Very satisfied with the promt service and professionalism received. Although, cost wasn't cheap it was fair to the service and reasonable to the competition. Henry went above and beyond to give me peace of mind... PRICELESS!

Paid $200+Reasonable priceBed bug extermination
Martha10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

It is with great sadness that I post this review. I have been with X-Out for more than a decade. It’s not just a business, it is family. Henry is always there for me at a moment’s notice, Jason has crawled up in to my tiny attic to find out where the smell is coming from. TJ braved a hornets nest to eliminate them…

Paid $60–80Great priceAnt exterminationBed bug exterminationHornet & wasp extermination
Susie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The company is good and dependable. I have them come out quarterly and if in between I see any bugs they will come out for no charge. Josh the gentleman they come out this month he was very friendly and made sure he sprayed everywhere inside and outside. Josh is always willing to work with my schedule. I would…

Spider exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
CynthiaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josh L. arrived on time, was easily accessible via text and sent updates. He was friendly and explained what he was going to do before he started his job. He did a thorough job, highly recommend Josh!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Benjamin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I appreciate Josh L's swift effort to come out and help me with roaches and clearing some wasp/spider nests. Thanks again, Josh!

Bed bug exterminationCockroach exterminationTermite inspection+ Responsiveness+ Punctuality+ Value
KevinLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is the 3rd time Valdo has been my technician in the past year and he is extremely professional and has great customer service skills. Definitely will continue to use this company!

Bed bug exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
EbonyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The beat in Town Hands down. Always on time and effective with treatment. Josh has gone the l extra mile to make sure my moves stayed on schedule.

Bed bug exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Edward13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I use X-Out exterminator’s on a quarterly basis. I love their professionalism, common courtesy and manners, and their effectiveness! These folks are great, their technicians are friendly, professional, prompt and very proficient. I recently laid new sod and had a ton of house flies in the yard, on the deck and on…

Bed bug exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Duong2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Andrew came by exactly on time at 8 am and took care of the wasp nests and treated my house. He was very quick, efficient, and professional.

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
AntonyLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

X Out pest services is probably one of the best bug and pest extermination companies in San Antonio. From negotiating the contract term and visits, setting up payment options, and the local exterminator Henry, every step of the way has been pleasant and collaborative. A special note for Henry. Henry comes out on…

Bed bug exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Quality+ Professionalism
LizLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Henry has been the absolute best! We were hit with bed bugs (first time ever!) So I was freaking out. He has been so patient and very informative. I called again because I wanted to ask more questions and Josh took time out of his schedule to FULLY explain to me the entire process of how bed bugs work and the…

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
Karla11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service! We have used pest control services before and have never seen anyone be so thorough in spraying. Very happy I made that call :) very professional and on time

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Jorge6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Henry has been coming to our home for a little over a year now (new home owners)…and he always takes great care of us and our home. We highly recommend his services!! Many others have come to try to replace him and X-Out…but the personable customer service he provides out does everyone.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Sham8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We moved out to Spring Branch in September of last year and started pest control services on day 1. Joel has been out here 4 times as scheduled and he's now like an extended part of the family! He comes with a smile and is super friendly to us and our dog who now recognizes him. He makes sure there aren't any issues…

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Michelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Josh is very knowledgeable and will put your mind to ease. He didn’t mind answering my questions and was very polite. Great experience

Bed bug extermination+ Responsiveness+ Punctuality+ Quality
ArianaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★

So I had my first service done Tuesday, which was supposed to include spraying the yard as well. It’s Friday and lm walking around checking the perimeter of the house and I still see a load of ants crawling up the side and probably into the house. As well as spiders. I poured bleach down and hopefully I won’t see…

Ant exterminationBed bug exterminationCockroach extermination
JesseLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Guy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bed bug extermination+ Professionalism
reym99221 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Bed bug exterminationFlea & mite exterminationGeneral pest inspection

Price

$119+12% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 51%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection321$63–$124
Bug & insect extermination288$73–$136
Hornet & wasp extermination224$81–$246
Ant extermination191$76–$246
Spider extermination190$56–$131
Cockroach extermination179$83–$214
Flea & mite extermination105$80–$292
Home inspection103$66–$159

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