Experts Reviews · Company report
X Out Pest Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%78+5.5Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

X Out Pest Services

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 5.0★ from 1,993 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.X Out Pest Services is better than 96% of wildlife removal services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.X Out Pest Services is better than 93% of wildlife removal services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.X Out Pest Services is better than 99% of wildlife removal services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.X Out Pest Services is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.X Out Pest Services is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.X Out Pest Services is better than 78% of wildlife removal services.B
78

Reviews for your job

Customers hired X Out Pest Services for 8 kinds of job.

X Out Pest Services for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.292
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 119
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 292 Google reviews tagged “Bug & insect extermination” · showing 20

Megan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Josh L. was very professional and polite . He answered all my questions without hesitation. He took the time to call the office in order to work with us on the payment. I appreciate him so much for going above and beyond for us!! Definitely recommend X Out

Paid $200+Great priceHome inspectionBug & insect exterminationBed bug extermination
Curtis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

X Out Pest Service review (final cut): Called X Out like I was asking them to dispose of a body. Them: “Yeah we’ll come do that.” Me: “Are you sure.” Them: “That’s our job.” Me: “…yeah but okay.” They send Isaac. Isaac pulls up. I immediately go full house-arrest disclosure like I’m reading him his rights. Me:…

Customer photo from Curtis's reviewCustomer photo from Curtis's review
Paid $160–180Great priceBug & insect exterminationAnt extermination
Alex4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing service with articulate and warm communication. 5 out of 5 stars, would definitely recommend.

Paid $120–140Reasonable priceBug & insect extermination
rosie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I've had a great experience with X-out services. It's always been the same technician and I appreciate that. He’s been great. Takes his time, listens to my concerns and explains etc. Excellent customer service.

Great priceMosquito exterminationBug & insect extermination
Jennifer15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The process to start was so easy and Isaac was a phenomenal and friendly technician!

Great priceHornet & wasp exterminationSpider exterminationBee extermination
Kevin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Isaac is great! He goes through everything with you and explains everything. Very dedicated and great energy person.

Paid $40–60Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Jason6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The service was great. They treated our main areas of concern and sprayed around the whole house. They even took care of a couple wasp nests on our neighbors house with their permission.

Paid $140–160Reasonable priceHornet & wasp exterminationBug & insect extermination
Olivia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Always professional and dependable- I have used X out for over a year for my short term rentals and have never had issues. If I did need an extra service, they were quick to respond and would schedule a technician.

Paid $100–120Great priceGeneral pest inspectionBug & insect extermination
RXQUEEN9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve been a customer of X-Out Pest Control for over 4 years, and I honestly couldn’t recommend them more! They have consistently been thorough, reliable, and very cost-effective. One of the things I’ve always appreciated is how flexible they are with scheduling. If I ever needed my home serviced in between regular…

Paid $100–120Great priceHome inspectionSpider exterminationGeneral pest inspection
LukeLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Isaac did a wonderful job.

Paid $120–140Great priceHome inspectionHornet & wasp exterminationSpider extermination
Paul6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Just wanted to give a thumbs-up to anyone considering X-Out Pest Service. I had a great first experience with them: Isaac handled everything quickly and was kind and polite. Looking forward to one less thing to worry about! ✅ Pet-friendly, too Isaac & JL have been great ever since!

Reasonable priceBug & insect extermination
Sam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

JL was fantastic. Highly recommend

Great priceHome inspectionGeneral pest inspectionBug & insect extermination
Lori8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great communication and did what was asked.

Paid $160–180Great priceBug & insect extermination
Bertha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This company gets a definite 5 star rating. Always professional and courteous. Josh L. Is attentive to customer requests and gets things taken care of.

Paid $200+Great priceBug & insect extermination
Drew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service so far. Tech#1 Josh L.!

Reasonable priceBug & insect extermination
LarryLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great experience and service.

Paid $100–120Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
Ramona2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We have been customers with X Out since 2023 and still they have never disappointed us. I called regarding a wasp nest near my door and water bugs I’ve noticed around the outside of the home, and they sent someone out as soon as they could. Valdo came out this morning and not only did he take care of both issues but…

Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Marlene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tech #1 Josh handled my home very professional and fast. Really impressed with the service. Thank you for helping my home be in safe zone of no bugs:)

Bug & insect extermination
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tech #1 was very professional and answered all our questions. We are very pleased with service thus far.

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Nessa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We are new to X Out Pest Services and they have been absolutely amazing. They were willing to accommodate our hectic work schedule and have consistently been in communication with us throughout our services. Henry was very kind and respectful to my animals and ensured we were all safe before he finished the job. He…

Paid $160–180Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination

Show more bug & insect extermination reviews (272 more) →

Price

$119+12% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 51%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection321$63–$124
Bug & insect extermination288$73–$136
Hornet & wasp extermination224$81–$246
Ant extermination191$76–$246
Spider extermination190$56–$131
Cockroach extermination179$83–$214
Flea & mite extermination105$80–$292
Home inspection103$66–$159

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