How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%78+5.5Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREX Out Pest Services
San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 5.0★ from 1,993 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired X Out Pest Services for 8 kinds of job.
X Out Pest Services for bug & insect extermination
Clear ✕All 292 Google reviews tagged “Bug & insect extermination” · showing 100
Josh L. was very professional and polite . He answered all my questions without hesitation. He took the time to call the office in order to work with us on the payment. I appreciate him so much for going above and beyond for us!! Definitely recommend X Out
X Out Pest Service review (final cut): Called X Out like I was asking them to dispose of a body. Them: “Yeah we’ll come do that.” Me: “Are you sure.” Them: “That’s our job.” Me: “…yeah but okay.” They send Isaac. Isaac pulls up. I immediately go full house-arrest disclosure like I’m reading him his rights. Me:…
Amazing service with articulate and warm communication. 5 out of 5 stars, would definitely recommend.
I've had a great experience with X-out services. It's always been the same technician and I appreciate that. He’s been great. Takes his time, listens to my concerns and explains etc. Excellent customer service.
The process to start was so easy and Isaac was a phenomenal and friendly technician!
Isaac is great! He goes through everything with you and explains everything. Very dedicated and great energy person.
The service was great. They treated our main areas of concern and sprayed around the whole house. They even took care of a couple wasp nests on our neighbors house with their permission.
Always professional and dependable- I have used X out for over a year for my short term rentals and have never had issues. If I did need an extra service, they were quick to respond and would schedule a technician.
I’ve been a customer of X-Out Pest Control for over 4 years, and I honestly couldn’t recommend them more! They have consistently been thorough, reliable, and very cost-effective. One of the things I’ve always appreciated is how flexible they are with scheduling. If I ever needed my home serviced in between regular…
Isaac did a wonderful job.
Just wanted to give a thumbs-up to anyone considering X-Out Pest Service. I had a great first experience with them: Isaac handled everything quickly and was kind and polite. Looking forward to one less thing to worry about! ✅ Pet-friendly, too Isaac & JL have been great ever since!
JL was fantastic. Highly recommend
Great communication and did what was asked.
This company gets a definite 5 star rating. Always professional and courteous. Josh L. Is attentive to customer requests and gets things taken care of.
Great service so far. Tech#1 Josh L.!
Great experience and service.
We have been customers with X Out since 2023 and still they have never disappointed us. I called regarding a wasp nest near my door and water bugs I’ve noticed around the outside of the home, and they sent someone out as soon as they could. Valdo came out this morning and not only did he take care of both issues but…
Tech #1 Josh handled my home very professional and fast. Really impressed with the service. Thank you for helping my home be in safe zone of no bugs:)
Tech #1 was very professional and answered all our questions. We are very pleased with service thus far.
We are new to X Out Pest Services and they have been absolutely amazing. They were willing to accommodate our hectic work schedule and have consistently been in communication with us throughout our services. Henry was very kind and respectful to my animals and ensured we were all safe before he finished the job. He…
Josh was great and was very thorough. He explained the whole process since it was my first time getting pest control.
They check all the boxes on all the important things you want from a business. Fair and reasonable pricing Great communication and explaining in fine detail Great Techs who you can understand Great customer service!
Alex G. did a fantastic job! He took care to answer any and all questions we had, and went above and beyond with the service.
Great Service with an even better staff. Our service technician (H) was professional & expediant, but better than that, he was a down-to- earth, personable guy. He answered any & all questions and took care of business. I've used X Out at our previous house, so we'll see if there are any problems on the new build.…
I have been using X-OUT PEST SERVICE for several years now and couldn’t be happier. They are flexible, friendly and accommodating to our needs and the services they supply are exceptional in effectiveness. My pest control expert was Alex G., for my 3 month service and I recommend him to for politeness and…
Very prompt, professional, and attentive.
Great company with good prices and customer service. Special shoutout to Alex G. That treated our home!
Update April 2026: Joel came by today to save us from wasps. He was communicative, friendly, and efficient. We’re grateful for Joel and the X Out team for taking care of us for the 4 years we’ve lived here. Joel was here today, he is so awesome. He is very good at his job and so knowledgeable. We’ve been with X Out for 3 years now!
Josh L was great he was very informative and also explained everything he did. Walked me through the package we got and also explained some concerns I had. Very professional and would recommend to anyone.
Tech Eric was very professional and did a great job
They are quick to respond and provide quality service!! Josh L. Did a great job of removing the wasps nests too!!
Alex G. was very knowledgeable, respectful and extremely accommodating answering all questions and concerns I had. No notes. Would utilise again if need be. Pricing was good and asked what my budget was. Very prompt service.
First time using X Out pest control service and Josh L. serviced my home. He took the time to address any questions and concerns I had I appreciate that. If you’re looking for a local pest control to service your home. Call and make an appointment with X out Pest Control. Thanks again Josh L.
New to x out pest services but from the time they answered the phone til right after Henry left they've been nothing but professional and informative. Great honest affordable pricing
First time customer. I called and spoke to Josh in their office. He was very knowledgeable and polite. Got straight to the point and discussed all fees up front hiding nothing. Made an appointment and Issac showed up exactly on time. Great communication on his E.T.A. He went over all the services and fees again so…
Henry was very professional in that his communication was excellent. He explain the services and available options. Definitely would recommend X Out Pest Services.
I bought a new home & saw a few bugs so I had them come spray. My technician was Isaac & he was so great! Very professional, polite & explained everything so well to me. I was very anxious about the amount of roaches coming out & even flying. He reassured me it was completely something we can get under control &…
I would highly recommend X Out Pest Control. Henry is the professional who treats our home. He is punctual, so friendly and is an expert at what he does. The quality of services from X Out and Henry is definitely five star!!!
We have been using X-Out for almost 6 years. They are one of the most responsive service businesses I have ever used. Our technician Andrew is super friendly, professional and always on time. They do an excellent job and I highly recommend them!!
These guys are great! They are fast and the service is amazing! They are very thorough and their prices are reasonable! I definitely recommend giving them a call for all your pest control needs
Andrew always does an awesome job servicing my home for pest extermination.
Henry has been servicing our house for about 2 years now , and if it weren’t for him , we would have possibly switched companies . He is the absolute best !!!! Sp nice , friendly , Professional and efficient !
I want to recognize Henry for his outstanding customer service. He is consistently professional, friendly, and attentive. Every quarter, he provides thorough and efficient service, and I truly appreciate the care he puts into his work. I’ve been with X‑Out Pest Services for nearly four years now, and they’ve never…
We have been with X Out many years now. Their quality and service has been amazing!. We had asked that Henry be the only person to treat our home as he was so kind and did as we asked. Their management accommodated us with this request, and we are are very appreciative of that. Henry has always been respectful. We…
I’ve been with X-Out Pest Out for over 7 years, and I truly recommend them to everyone. Their pricing is great, the service is precise, and their customer service is always awesome. They come out quarterly and even in between if I ever need anything. Alex G. handled my most recent service and did an excellent,…
Very professional. Alex was very punctual, listened, and did a great job.
Josh L. Came out today and helped service my property. He was professional, courteous, and took time out to make sure we understood everything. He even followed up afterwards and made sure we were satisfied. We definitely recommend X OUT PEST Services.
A Breath of Fresh Air in Customer Service From the moment I messaged them, I felt a sense of relief. The person who answered was incredibly polite and understanding. They didn't try to upsell me or rush me . Instead, they took the time to listen to my concerns about the specific pests I was dealing with and…
WE LOVE JOSH! He’s quick, efficient, and very communicative. We have used X-Out since 2022 and they do not disappoint.
I have had X Out services for about a year now & have been very pleased with the quality of service & professionalism by Andrew, he’s very informative & attentive to details.
Very grateful for quick, thorough, and professional response. Isaac the service technician was patient with all my many questions about pet safety, specifics for my garden beds, the billing cycle, etc.
Henry ALWAYS comes thru clutch. Very thorough with service and advice on how to keep our particular situations under control. I definitely recommend X Out for anyone’s pest control needs! 👍🏾🙏🏾
Been a customer for 6 years we had Josh L. out today. He was very professional and explained the service provided. My husband and I were very impressed!
Isaac from X-Out Pest Control is hands down the best exterminator we’ve ever worked with. He’s prompt, professional, and incredibly knowledgeable about every aspect of pest control. What really stood out was his attention to detail—he took the time to explain what he was doing, what to look out for, and how to…
We’ve trusted XOUT for many years, and their service has always been outstanding. Our technician, Alex G., deserves special recognition—he is professional, friendly, knowledgeable and incredibly thorough. He listens to our concerns, explains every step, and consistently goes above and beyond to make sure our home is…
Henry is a fantastic rep. He’s super friendly and listened to our concerns and responded promptly and professionally. We highly recommended X-OUT
Great service, fast and friendly A+++++
It is with great sadness that I post this review. I have been with X-Out for more than a decade. It’s not just a business, it is family. Henry is always there for me at a moment’s notice, Jason has crawled up in to my tiny attic to find out where the smell is coming from. TJ braved a hornets nest to eliminate them…
Joel is truly the best!!
Andrew is a very courteous member of your team, and was very professional, highly recommend X out for all their services. A top choice for all of Texas!
Updated 11/6/2025. It had been a while since I'd seen Josh L. I remain particularly impressed with his polite, conscientious, and enthusiastic work ethic. Services like these can sometimes become routine and therefore a little rushed. Josh is still a real pro.
Joel has amazing customer service ! Takes care of all my concerns in a reasonable and timely fashion !
They have been servicing our business for many years and have done a wonderful job at making sure we are well taken care of. Joel made sure to reach out for a mistake on our companies behalf and it was a gesture that was much appreciated!
Tyler always does a good job on texting me before hand, they have always been on time, on schedule, and very commutative every time I get service.
Excellent customer service! Extremely knowledgeable and explained everything so well
they’re always on time and always help with any particular issues we are having. spiders, ants honestly you name it and they will destroy an entire giant colony of ants (i swear my house was built on an ant colony) and we don’t have many issues in between services
My experience on initial service call has been excellent. Henry was very informative and helpful. His reassurance that my ant problem will be controlled is a great help. I recommend them.
Great service, responsive staff, and phenomenal customer service. Isaac was great! Very professional and knowledgeable. 10/10 recommend!
Technician Alex has been great at treating our home. He has been our technician going on about 2 years after we moved into our new home and has been nothing but great. He is very informative and explains what the treatment is and how it works and also educates us on the behaviors of the insects he is treating. Alex…
Very happy with the pest control service. The technician is always thorough — he explains everything he is doing throughout my home and works quickly. Great experience overall!
My experience with X-Out Pest control service has been amazing. Henry has been our technician for about 3 years. Henrys is always on time and ready to start spraying. Henry has done an awesome job and our home has been bug free. Henry will go above an beyond with great customer service by listening customer concerns…
Henry always does such a great job for us and makes sure to address any specific pest problems outside of the standard prevention treatments! Always easy and flexible to schedule appointments
Saw a bug this morning, so I called & was surprised & happy to get same day service. Henry was friendly & I love that he lives in neighborhood with his family & had seen my kids out & about. Definitely called the right place!
My experience x-out was wonderful from beginning to end. Heath replied promptly to my request for services and explained clearly what services are provided and applicable fees. Alex, my tech, had amazing customer service. He was friendly, efficient, arrived on-time, knowledgeable and answered all of my questions and…
I’ve been using X Out Pest Services for a couple of years now and they’ve always done a great job. My regular technician, Joel, is fantastic, but today Josh L. came out to treat my home. I mentioned my concerns about American roaches, and he was incredibly thorough—he covered every corner of the house and even took…
Alex G was on time after short notice request. Did a great job and explained his work very well to my daughter who was home.
Henry in Boerne was great and provided amazing service he answered all our questions. We look forward to working with him again.
Alex with X Out is great. He is professional knowledgeable and always provides top notch service. X Out responds to our needs promptly and we appreciate that. Highly recommend. This company.
Alex from X Out Pest Service was fantastic. He was on time, professional, and really thorough. I haven't seen a single pest since he treated my home. Highly recommend!
X-Out's customer service is truly incomparable. They are always so prompt in their responses and do their best to work around your needs and schedule. Their techs always notify when they're on the way and are so kind. I have neighbors that complain about seeing scorpions, spiders, and other bugs regularly and I've…
X-Out has been very helpful in our pest control journey. Pest control service is new to us and everyone on the team has been helpful. Alex was thorough and very informative when he inspected and treated our home.
Alex was great and took care of all the pest issues I had mentioned, along with adding additional treatment that he had recommended. Would highly recommend X out and Alex's services.
Speedy, efficient and overall amazing. Henry came by the house and besides his charismatic personality, he did an incredible job. He took care of my exterior, interior and attic, was very thorough and explained to me every step of the way so I knew exactly what was being done at the house. Would definitely recommend. ♡
Josh L came out this morning, (got an appointment right away after my call) Roaches and a scorpion coming inside from the heat! He texted the ETA 40 minutes before, was a real gentleman, answered all my questions , was very thorough in doing his job. He even found a wasp nest i didn’t know about, emailed a picture…
Great service! Definitely will be returning for business!
Henry was amazing! Friendly and knowledgeable in answering any questions I had. Wonderful customer service!
I had the pleasure of meeting Henry through my family who have him spray their home, and he is amazing at his job! I asked him to spray my house less than 24 hours ago, and he made the time for me when he could! He takes great care of his clients. Always does a perfect & speedy job, also is always on time. I’m so…
Henry just left after completing my initial visit - he's great! I appreciate that he contacted me before arriving on time for my appointment, he was extremely professional and knowledgeable in answering all my questions and very pleasant and friendly. I am so glad that I chose X Out Pest Services and hope that…
We have been with X Out Pest Services for several years now. Andrew has been very consistent with providing us the services we need to keep our home scorpion free as much as possible. He always shows up with a great attitude and wastes no time in making sure our home gets taken care of. So glad we found this company.
10/10. Andrew is professional, knowledgeable, friendly, & to the point. The first time he serviced my property he had a trainee with him. I’m glad to see that X-Out management is using Andrew as an example of great service for new employees. Generally, I love the automatic reminders they send out for new…
We came back to X Out because they’re honestly the best in the business! Their products WORK! Keep my kids safe. House free of any bug or insect activity. I appreciate the team. Andrew has been our tech and he’s ALWAYS punctual, and professional. Listens to concerns, and takes care of the problem!
Tyler’s been servicing me for a long time now and has represented X Out Pest Services in extraordinary fashion ! The clear communication, schedule flexibility, and attention to detail have kept my business, in combination with one of the lowest quarterly rates. Give X out, a call today!
Henry did an amazing job. He’s clearly skilled and knows his stuff—very technical and thorough with handling our roach issue. He took the time to explain everything and answered all my questions. You can tell it’s a family-owned business that really cares. Highly recommend!
Tyler is always great, thanks for all of your help and the time you took to spray my home so thoroughly. Awesome customer service
We’ve been with X-Out for 5 years now. The technicians are always very professional and knowledgeable. For several months, Tyler has been our technician, he does a great job, very thorough and communicates well. We appreciate you Tyler and X-Out for taking good care of us and controlling the pests around our home. Keep up the great work!
Tech, Henry...was very professional, explained everything and was very efficient with his work. Henry was also friendly and answered all my questions.
Absolutely wonderful company to work with. Tyler was very friendly and attentive to needs. They were here on time and explained all services and what to expect from the services. Would recommend to anyone looking for a pest control company!!!
Henry Jackson is such a wonderful person. He is very knowledgeable when is comes to all my questions. He alway does a great job at my Airbnb. He’s always eager and ready to help. Thanks X Out for Henry!! 🫶
We’ve been using X-Out for 4.5 years and their customer services and professionalism has been above/beyond reproach. Our tech Alex Gutierrez is very knowledgeable and professional. He’s always so thorough, and extremely polite and kind. We couldn’t ask for a greater Technician.
Alex Gutierrez with X-out is an exceptional employee. Very professional and courteous. Hands down, 5 out of 5 recommended.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 321 | $63–$124 |
| Bug & insect extermination | 288 | $73–$136 |
| Hornet & wasp extermination | 224 | $81–$246 |
| Ant extermination | 191 | $76–$246 |
| Spider extermination | 190 | $56–$131 |
| Cockroach extermination | 179 | $83–$214 |
| Flea & mite extermination | 105 | $80–$292 |
| Home inspection | 103 | $66–$159 |


