Experts Reviews · Company report
X Out Pest Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%78+5.5Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

X Out Pest Services

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 5.0★ from 1,993 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.X Out Pest Services is better than 96% of wildlife removal services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.X Out Pest Services is better than 93% of wildlife removal services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.X Out Pest Services is better than 99% of wildlife removal services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.X Out Pest Services is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.X Out Pest Services is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.X Out Pest Services is better than 78% of wildlife removal services.B
78

Reviews for your job

Customers hired X Out Pest Services for 8 kinds of job.

X Out Pest Services for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.181
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 105
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 181 Google reviews tagged “Cockroach extermination” · showing 40

VicLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

During a bathroom renovation the crew ran into a roach infestation after removing the old shower. That brought work to a standstill and I needed an exterminator fast. I called all of the pest exterminators and all of them except X Out were more interested in selling me their services than helping me. X Out was able…

Paid $100–120Great priceCockroach extermination
Kevin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Isaac is great! He goes through everything with you and explains everything. Very dedicated and great energy person.

Paid $40–60Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
abby6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

10/10 recommend X Out Pest services. Valdo did a great job! He was very polite and understanding of our concerns. He took his time to explain and go over the different services offered. Loved the same day service!

Paid $140–160Great priceCockroach extermination
Wini5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tech #1 was wonderful and thorough!

Hornet & wasp exterminationCockroach extermination
Armando1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Tech #1 was great!!! Explained in detail what to expect. Happy customer.

Paid $120–140Reasonable priceHome inspectionHornet & wasp exterminationGeneral pest inspection
Nessa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We are new to X Out Pest Services and they have been absolutely amazing. They were willing to accommodate our hectic work schedule and have consistently been in communication with us throughout our services. Henry was very kind and respectful to my animals and ensured we were all safe before he finished the job. He…

Paid $160–180Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
JackieLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have been using X-OUT PEST SERVICE for several years now and couldn’t be happier. They are flexible, friendly and accommodating to our needs and the services they supply are exceptional in effectiveness. My pest control expert was Alex G., for my 3 month service and I recommend him to for politeness and…

Paid $100–120Reasonable priceFlea & mite exterminationCockroach exterminationBug & insect extermination
Linden2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Josh did an excellent job. He was friendly, professional and answered my questions.

Paid $80–100Reasonable priceCockroach extermination
Abby7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Josh L. was great! Very professional and helpful! Would definitely recommend this company!

Cockroach extermination
Stefanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I bought a new home & saw a few bugs so I had them come spray. My technician was Isaac & he was so great! Very professional, polite & explained everything so well to me. I was very anxious about the amount of roaches coming out & even flying. He reassured me it was completely something we can get under control &…

Paid $200+Reasonable priceHome inspectionSpider exterminationFlea & mite extermination
Elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Andrew was professional, skilled, and communicated very well his recommendations for treatment, answering all my questions. He had an excellent attitude.Very happy with his attentiveness and thoroughness!

Paid $100–120Great priceHome inspectionRodent exterminationCockroach extermination
Shelley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

We have been using X-Out for almost 6 years. They are one of the most responsive service businesses I have ever used. Our technician Andrew is super friendly, professional and always on time. They do an excellent job and I highly recommend them!!

Paid $80–100Great priceAnt exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Lamont6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very good experience so far with X Out Pest Control. Henry was the technician on the job and he handled it in a friendly, professional, and tactful manner. Follow up required so we will update as needed.

Paid $200+Reasonable priceHome inspectionCockroach exterminationBed bug extermination
KevinLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Josh L. Came out today and helped service my property. He was professional, courteous, and took time out to make sure we understood everything. He even followed up afterwards and made sure we were satisfied. We definitely recommend X OUT PEST Services.

Paid $120–140Reasonable priceHornet & wasp exterminationFlea & mite exterminationMosquito extermination
alex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I've had X-Out services for about the span of a year now, and have had Tyler come out to spray the house every time. Tyler has answered every question I've had in regards to eliminating the pests in my home. With every visit, he has been kind, courteous, and very knowledgeable & professional in regards to the…

Paid $40–60Reasonable priceGeneral pest inspectionCockroach extermination
Oralia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I have had X Out services for about a year now & have been very pleased with the quality of service & professionalism by Andrew, he’s very informative & attentive to details.

Paid $80–100Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
BethLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very grateful for quick, thorough, and professional response. Isaac the service technician was patient with all my many questions about pet safety, specifics for my garden beds, the billing cycle, etc.

Paid $60–80Reasonable priceGeneral pest inspectionCockroach exterminationBug & insect extermination
MichaelLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Josh L goes above and beyond when he comes to our home. Very professional and communicates very well. Very informative of the different services they provide and maintaining my home

Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Aysia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Appreciate the spray today thanks Josh Lujan! Great first time experience and great professional character! We have been customers going on 7 plus years!!!

Paid $140–160Great priceHome inspectionHornet & wasp exterminationSpider extermination
JuanLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Been a customer for 6 years we had Josh L. out today. He was very professional and explained the service provided. My husband and I were very impressed!

Paid $120–140Great priceCockroach exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
AngieLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Henry is a fantastic rep. He’s super friendly and listened to our concerns and responded promptly and professionally. We highly recommended X-OUT

Bug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
Oscar4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Tyler with X Out Pest Services is great, we’ve enjoyed the experience so far.

Paid $40–60Reasonable priceHornet & wasp exterminationGeneral pest inspectionCockroach extermination
rdS1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very fast and reliable service! Our tech Henry was really responsive and friendly!

Reasonable priceCockroach extermination
Martha10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

It is with great sadness that I post this review. I have been with X-Out for more than a decade. It’s not just a business, it is family. Henry is always there for me at a moment’s notice, Jason has crawled up in to my tiny attic to find out where the smell is coming from. TJ braved a hornets nest to eliminate them…

Paid $60–80Great priceAnt exterminationBed bug exterminationHornet & wasp extermination
DianeLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Josh L. did a great job on my pest service!

Paid $140–160Great priceHome inspectionGeneral pest inspectionMosquito extermination
Zachary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great service! Isaac came today and did a great job like he always does. Very thorough!

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Jenny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Isaac from X Out is always very sweet and helpful! Ever since I started using their services I have not had big problems

Paid $40–60Reasonable priceHome inspectionCockroach extermination
juan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Josh L. was my tech he came out last week to touch up some areas for ants. I Waited at least a week like he said for the spray to control them and it got them under control exactly how he said it would! He’s not my usual tech but he was awesome! Thank you! I’ve been a customer for 5 years now! Highly recommend!

Paid $120–140Great priceRodent exterminationSpider exterminationCockroach extermination
not6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Josh L. is my usual tech he continues to provide great service and is very knowledgeable. With how he has helped educate me I now trust that the exterior treatment will take care of 99% of my pest problems and as of now everything has been and is under control! Anytime I need an in between service he comes back out…

Paid $140–160Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Mikayla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Joel has amazing customer service ! Takes care of all my concerns in a reasonable and timely fashion !

Great priceHome inspectionRodent exterminationTermite inspection
Erik1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service, responsive staff, and phenomenal customer service. Isaac was great! Very professional and knowledgeable. 10/10 recommend!

Paid $80–100Great priceAnt exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Jose7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Technician Alex has been great at treating our home. He has been our technician going on about 2 years after we moved into our new home and has been nothing but great. He is very informative and explains what the treatment is and how it works and also educates us on the behaviors of the insects he is treating. Alex…

Reasonable priceCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
TonyaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Saw a bug this morning, so I called & was surprised & happy to get same day service. Henry was friendly & I love that he lives in neighborhood with his family & had seen my kids out & about. Definitely called the right place!

Paid $140–160Great priceHome inspectionHornet & wasp exterminationSpider extermination
Andrea7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My experience x-out was wonderful from beginning to end. Heath replied promptly to my request for services and explained clearly what services are provided and applicable fees. Alex, my tech, had amazing customer service. He was friendly, efficient, arrived on-time, knowledgeable and answered all of my questions and…

Paid $140–160Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
LauraLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been using X Out Pest Services for a couple of years now and they’ve always done a great job. My regular technician, Joel, is fantastic, but today Josh L. came out to treat my home. I mentioned my concerns about American roaches, and he was incredibly thorough—he covered every corner of the house and even took…

Customer photo from Laura's review
Paid $120–140Reasonable priceCockroach exterminationBug & insect extermination
RayLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Alex with X Out is great. He is professional knowledgeable and always provides top notch service. X Out responds to our needs promptly and we appreciate that. Highly recommend. This company.

Paid $60–80Great priceHornet & wasp exterminationRodent exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
Ivan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alex g is our tech and he came out today and provided top notch service i am happy with x out and techs they have with them very nice guy and professional thank you Alex g and x out

Paid $120–140Great priceSpider exterminationFlea & mite exterminationCockroach extermination
Brenda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I can’t say enough good things about X out pest service!! From start to finish, the service was professional, quick, and extremely thorough. Alex took the time to explain everything in detail, answered all my questions, and made sure I understood the treatment process. He was on time, respectful of my home, and…

Great priceRodent exterminationFlea & mite exterminationMosquito extermination
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We had a very good routine maintenance visit from Alex today. All of my concerns were addressed and questions answered. Was in and out and explained everything he did. Very happy with our services with X-out

Great priceAnt exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Pamela12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been using X Out Pest Control for a little over seven years and couldn’t be happier with their service. Anytime I have a concern or need to reschedule, the team is quick to respond. Alex, who provides my service, is outstanding—always courteous, polite, and thorough in ensuring the treated areas are left clean.…

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationMosquito extermination

Show more cockroach extermination reviews (141 more) →

Price

$119+12% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 51%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection321$63–$124
Bug & insect extermination288$73–$136
Hornet & wasp extermination224$81–$246
Ant extermination191$76–$246
Spider extermination190$56–$131
Cockroach extermination179$83–$214
Flea & mite extermination105$80–$292
Home inspection103$66–$159

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