Experts Reviews · Company report
X Out Pest Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%78+5.5Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

X Out Pest Services

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 5.0★ from 1,993 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.X Out Pest Services is better than 96% of wildlife removal services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.X Out Pest Services is better than 93% of wildlife removal services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.X Out Pest Services is better than 99% of wildlife removal services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.X Out Pest Services is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.X Out Pest Services is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.X Out Pest Services is better than 78% of wildlife removal services.B
78

Reviews for your job

Customers hired X Out Pest Services for 8 kinds of job.

X Out Pest Services for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.77
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 148
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 77 Google reviews tagged “Rodent extermination” · showing 40

GabrielleLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The greatest customer service I have received yet. Joseph was attentive to my concerns about a situation at my household. Josephs quick knowledge and expertise guided to the right resolution. Highly recommended m.

Rodent extermination
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tech #1 was very professional and answered all our questions. We are very pleased with service thus far.

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Mildred11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Fantastic job by Josh L, professional and efficient.

Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
kaseyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We hired them for routine pest control in our small café because fruit flies kept appearing near storage shelves. The technician arrived before opening hours and worked quickly without interrupting business. Customers and staff both noticed the improvement within days. The place already feels cleaner and more comfortable.

Reasonable priceHornet & wasp exterminationRodent extermination
Linus5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Henry with XOut Pest Services came by today and applied bait traps for Rodent control & was very experienced and professional.

Rodent extermination
LyndaLocal Guide · 230 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Issac was very thorough and very professional and polite

Paid $100–120Great priceHome inspectionRodent extermination
Albert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I've had an account for about a year now, after turning an old auto shop into a art gallery / studio I knew i would run into pest issues. When I did X Out Pest Service took care of me. If there's every anything that comes up unexpectedly thier team is quick to respond. Thier tech Josh has great customer service and…

Great priceRodent exterminationBed bug extermination
Kaylee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Alex G was awesome! This was our first time hiring pest control in our new build home. We’re so glad we did our research and found X Out! They have went above and beyond, very friendly service, and understand our needs. Look forward to continuing their yearly service.

Paid $140–160Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Andrew was professional, skilled, and communicated very well his recommendations for treatment, answering all my questions. He had an excellent attitude.Very happy with his attentiveness and thoroughness!

Paid $100–120Great priceHome inspectionRodent exterminationCockroach extermination
Oralia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I have had X Out services for about a year now & have been very pleased with the quality of service & professionalism by Andrew, he’s very informative & attentive to details.

Paid $80–100Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
MichaelLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Josh L goes above and beyond when he comes to our home. Very professional and communicates very well. Very informative of the different services they provide and maintaining my home

Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Vika2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great service, fast and friendly A+++++

Paid $180–200Reasonable priceHome inspectionRodent exterminationBug & insect extermination
Bonnie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

X Out Pest Services is a great company to work with. Josh L does a thorough job, and my home and yard remain pest free. Great service!

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Martha10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

It is with great sadness that I post this review. I have been with X-Out for more than a decade. It’s not just a business, it is family. Henry is always there for me at a moment’s notice, Jason has crawled up in to my tiny attic to find out where the smell is coming from. TJ braved a hornets nest to eliminate them…

Paid $60–80Great priceAnt exterminationBed bug exterminationHornet & wasp extermination
monicaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Isaac has being come to spray my house now for a while. He has always been courteous and does a great job.

Paid $80–100Reasonable priceHornet & wasp exterminationRodent extermination
juan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Josh L. was my tech he came out last week to touch up some areas for ants. I Waited at least a week like he said for the spray to control them and it got them under control exactly how he said it would! He’s not my usual tech but he was awesome! Thank you! I’ve been a customer for 5 years now! Highly recommend!

Paid $120–140Great priceRodent exterminationSpider exterminationCockroach extermination
Sierra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Josh does an exceptional job , definitely recommend!

Rodent extermination
not6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Josh L. is my usual tech he continues to provide great service and is very knowledgeable. With how he has helped educate me I now trust that the exterior treatment will take care of 99% of my pest problems and as of now everything has been and is under control! Anytime I need an in between service he comes back out…

Paid $140–160Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Mikayla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Joel has amazing customer service ! Takes care of all my concerns in a reasonable and timely fashion !

Great priceHome inspectionRodent exterminationTermite inspection
RayLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Alex with X Out is great. He is professional knowledgeable and always provides top notch service. X Out responds to our needs promptly and we appreciate that. Highly recommend. This company.

Paid $60–80Great priceHornet & wasp exterminationRodent exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
Brenda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I can’t say enough good things about X out pest service!! From start to finish, the service was professional, quick, and extremely thorough. Alex took the time to explain everything in detail, answered all my questions, and made sure I understood the treatment process. He was on time, respectful of my home, and…

Great priceRodent exterminationFlea & mite exterminationMosquito extermination
Pamela12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been using X Out Pest Control for a little over seven years and couldn’t be happier with their service. Anytime I have a concern or need to reschedule, the team is quick to respond. Alex, who provides my service, is outstanding—always courteous, polite, and thorough in ensuring the treated areas are left clean.…

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationMosquito extermination
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great customer service

Paid $120–140Reasonable priceRodent extermination
Luci3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Henry just left after completing my initial visit - he's great! I appreciate that he contacted me before arriving on time for my appointment, he was extremely professional and knowledgeable in answering all my questions and very pleasant and friendly. I am so glad that I chose X Out Pest Services and hope that…

Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Delilah11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Henry was very professional and explained the service thoroughly.

Great priceHome inspectionRodent extermination
Rebecca11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Henry Jackson is such a wonderful person. He is very knowledgeable when is comes to all my questions. He alway does a great job at my Airbnb. He’s always eager and ready to help. Thanks X Out for Henry!! 🫶

Home inspectionRodent exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Alex Gutierrez with X-out is an exceptional employee. Very professional and courteous. Hands down, 5 out of 5 recommended.

Rodent exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Los13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Alex was professional and took care of our home!

Rodent exterminationTermite exterminationFlea & mite extermination+ Professionalism
Krystle13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We have no bugs after using this service thank you for the service Josh L fantastic job

Hornet & wasp exterminationRodent exterminationGeneral pest inspection+ Quality+ Professionalism
Ben9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Called Xout for a rodent problem. Josh is super knowledgeable and explained everything in detail. Didn’t try to over sell, which was appreciated. Edit: switched our pest control service to Xout and had first treatment today. Josh L. was quick and efficient and made sure everything was taken care of. Appreciate it!

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Michele8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Josh L was Awesome guy! Thank you so much. Y’all get it done! 🙌🏽 Super friendly

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

X Out is the best. Very reliable on my quarterly visits and always willing to go above and beyond with any one off pest activity. Josh L happened to be in the area and dropped by to check on some recent activity. Really appreciate his great service along with everyone else I’ve dealt with at X Out. Thank you.

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Alma5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Thank you for being very detailed

Rodent extermination+ Responsiveness+ Punctuality+ Professionalism
brittany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Henry and Anthony are the best!! Always extremely through and over exceed expectations. I have been with X out pest control for over 4 years and would not have it any other way. They honor their military and we appreciate how personable they are

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
GarrettLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Joseph did an awesome job taking care of our ant problem. Glad I can always count on X-out to deal with any problems we encounter. Also want to give a shout out to Josh L. He did a great job servicing our property and ensuring everything was taken care of

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
CynthiaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josh L. arrived on time, was easily accessible via text and sent updates. He was friendly and explained what he was going to do before he started his job. He did a thorough job, highly recommend Josh!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Melissa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The owner was incredibly responsive (like within 10 mins of soliciting an estimate). This was critical as I was on a short timeframe. Came out the same afternoon to accommodate my schedule. Jesse was very professional and explained exactly what he was going to do and explained the contract thoroughly. He even…

Bug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
GinaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

2023 update: We're still using X Out and have been very happy with them. Rarely find any live critters inside the house, even though the interior has only been treated maybe 3 times. Henry and Joseph are great--professional, pleasant, and thorough. 2022: I've been using X Out for over a year now. Their office staff…

Bug & insect exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Quality+ Professionalism
RAT03Local Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josh, and their team, have been doing pest control on my family’s house for years. This last time I called for a special treatment request and they were out there the next day trying to remedy the problem. Thank you guys for the quick response, trying to help us out with the problem, as well as the quarterly maintenance of the property. RAT

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Professionalism
DonnaLocal Guide · 112 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Hi today's employee Josh L was very polite and informative. He listened to my problems and took care of them. I noticed he took his time and informed me he refreshed the entire home. Thank you for sending this employee. Thank You Donna Torres

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality

Show more rodent extermination reviews (37 more) →

Price

$119+12% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 51%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection321$63–$124
Bug & insect extermination288$73–$136
Hornet & wasp extermination224$81–$246
Ant extermination191$76–$246
Spider extermination190$56–$131
Cockroach extermination179$83–$214
Flea & mite extermination105$80–$292
Home inspection103$66–$159

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