Experts Reviews · Company report
X Out Pest Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%78+5.5Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

X Out Pest Services

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 5.0★ from 1,993 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.X Out Pest Services is better than 96% of wildlife removal services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.X Out Pest Services is better than 93% of wildlife removal services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.X Out Pest Services is better than 99% of wildlife removal services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.X Out Pest Services is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.X Out Pest Services is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.X Out Pest Services is better than 78% of wildlife removal services.B
78

Reviews for your job

Customers hired X Out Pest Services for 8 kinds of job.

X Out Pest Services for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 84
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 39 Google reviews tagged “Termite inspection”

AnhLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Josh L. Was very kind and professional, making sure to wear shoe covers when inspecting the inside of our home. He went the extra mile to send us videos and pictures of his work while we were away from the house. He’s very thorough and answered my long list of termite questions. I also appreciated that X-Out had…

Customer photo from Anh's review
Paid $200+Reasonable priceTermite inspectionTermite extermination
Tyler8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Josh L. Came out and gave me a lot of helpful info and guidance as I had never dealt with termites before, gave me a fantastic deal, and did his job exactly when and how he said he was going to. What more could you ask for? Call them today!

Paid $200+Reasonable priceTermite inspectionTermite extermination
Valerie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service, I called because I suspected I had termites and they sent someone same day and confirmed I had termites. They sent me an estimate, I agreed, and they came out next day to start. I have a follow up in 3 weeks

Paid $200+Reasonable priceTermite inspectionTermite extermination
Robyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had an excellent experience with both the inspection and then actual termite treatment a few days later. They were very helpful, friendly, and knowledgeable. They answered all my questions about the process clearly and are up front about pricing. If you are looking for pest control, I would gladly recommend them.

Termite inspectionTermite extermination
TrudyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We have been with X Out many years now. Their quality and service has been amazing!. We had asked that Henry be the only person to treat our home as he was so kind and did as we asked. Their management accommodated us with this request, and we are are very appreciative of that. Henry has always been respectful. We…

Paid $100–120Great priceHome inspectionTermite inspectionGeneral pest inspection
Stephanie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We’ve trusted XOUT for many years, and their service has always been outstanding. Our technician, Alex G., deserves special recognition—he is professional, friendly, knowledgeable and incredibly thorough. He listens to our concerns, explains every step, and consistently goes above and beyond to make sure our home is…

Paid $60–80Reasonable priceHornet & wasp exterminationTermite inspectionSpider extermination
Martha10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

It is with great sadness that I post this review. I have been with X-Out for more than a decade. It’s not just a business, it is family. Henry is always there for me at a moment’s notice, Jason has crawled up in to my tiny attic to find out where the smell is coming from. TJ braved a hornets nest to eliminate them…

Paid $60–80Great priceAnt exterminationBed bug exterminationHornet & wasp extermination
Mikayla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Joel has amazing customer service ! Takes care of all my concerns in a reasonable and timely fashion !

Great priceHome inspectionRodent exterminationTermite inspection
KevinLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing service, got here fast! Joseph did a great job with the termites! Highly recommend giving them a call

Great priceHome inspectionTermite inspectionTermite extermination
Lucy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Josh. L performed out quarterly maintenance. He was on time, thorough and friendly.

Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Brandi11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Joseph was amazing! He was able to come out to my house right away and assess the pest issues we were having. He offered great advice and the best solution to resolve It. We will definitely use them on the future.

Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Ruth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Really appreciate the service with these folks. Jesse is always responsive and answers any questions or concerns we have. Definitely recommend them.

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
GarrettLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Joseph did an awesome job taking care of our ant problem. Glad I can always count on X-out to deal with any problems we encounter. Also want to give a shout out to Josh L. He did a great job servicing our property and ensuring everything was taken care of

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
CynthiaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josh L. arrived on time, was easily accessible via text and sent updates. He was friendly and explained what he was going to do before he started his job. He did a thorough job, highly recommend Josh!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Patricia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josh L was on time, professional, courteous and knowledgeable. I highly recommend this company for your extermination services. 👍👍👍

Bug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Deborah13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Joseph had treated for termites and started a quarterly bug treatment for my daughter. I also had him do the same for my house. I am thrilled to find this company for this service.

Bug & insect exterminationHome inspectionMosquito extermination
AmandaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joshua Lujan was professional and knowledgeable about the service provided. He was on time, informative and helpful with any questions or concerns we had. He Was pleasant with my kids and didn't mind our dog. I wish more businesses had employees like this young man. Good hire for sure. We will definitely be returning customers!!!!

Home inspectionGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Professionalism
Benjamin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I appreciate Josh L's swift effort to come out and help me with roaches and clearing some wasp/spider nests. Thanks again, Josh!

Bed bug exterminationCockroach exterminationTermite inspection+ Responsiveness+ Punctuality+ Value
JackieLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Thank you Andrew Campos for doing an excellent job treating my home after all this rain that brought out all the bugs towards my home. Andrew was very thorough he sprayed and treated all the inside and outside of my house, including all around the doorways, windows and garage. He also got rid of a massive ant pile I…

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Lynn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Henry and Jesse promptly came to our home to provide pest control on our property. They were very respectful and knowledgeable with answering all of my questions thoroughly. The price is very reasonable for what is provided. They not only provided great service but were very enjoyable to work with. Thank you Henry and Jesse!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
MonicaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We moved into a 30 year old home on a heavily wooded lot that had lots of insect issues inside the home. We were new to the area and called several local places with great reviews. The reviews online, especially for Henry (our technician), really stood out and their prices were more competitive than the other places…

Bug & insect exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Courtney3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super friendly and professional! Would definitely recommend.

Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Aug4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joseph came out and took great care of us. We are very pleased with his professionalism and how fast he was to to care of all of our needs. Great work!

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Monica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My husband and I LOVE X-Out Pest Services! We have been using them since we moved into our first home two years ago. They are nice, friendly, informative and are always willing to answer questions. We 100% recommend them!

Bug & insect exterminationGeneral pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
Wesley11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing company to work with. Henry is very professional always on time and very personable. Would recommend to anyone. As someone who uses their services often would highly recommend to all friends and family.

Termite inspection+ Responsiveness+ Punctuality+ Professionalism
edmond9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

X Out pest control does a excellent job! Henery and every services professional Josh / Valdo

Bug & insect exterminationMosquito exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Tiana18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I really appreciate this company! Henry was so polite and helpful! Quick and he really made me feel like the house will be safe haha. Thanks Henry!

Ant exterminationCockroach exterminationSpider extermination+ Professionalism+ Value
BreadWinner2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

He was very welcoming explained every process thru and thru and did not hesitate to spray any place reccommended 5 stars all the way

Ant exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Quality+ Professionalism
Jorge6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Henry has been coming to our home for a little over a year now (new home owners)…and he always takes great care of us and our home. We highly recommend his services!! Many others have come to try to replace him and X-Out…but the personable customer service he provides out does everyone.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Ray6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Noah has been my tech the last two times and keeps me informed on the services he's performing and why he's doing it. It's also great to have Jaci to be able to coordinate all of the service calls with care, understanding, and solutions oriented. Thank you X-Out!

Cockroach exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Joseph4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I recommend X Out Pest Servives for their efficiency and value. Their quarterly plan guarantees our home is kept pest free, and what they use to fumigate is pet friendly, so that is a big plus for me.

Ant exterminationCockroach exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
KareCasteLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I could not recommend James and the other guys at X Out Pest services enough. We had just moved into a new place earlier in the year and had every bug infestation possible. After a couple of rounds of fumigating (pet friendly) , I dont have an issue with cockroaches and other bugs anymore! I have subscribed to their quarterly plan and I love it!

Ant exterminationCockroach exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
ThatLocal Guide · 158 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Always on time and willing to do what is required to take care of your pest problems. Will recommend to anyone looking for this type of service.

Ant exterminationGeneral pest inspectionSpider extermination
TapasLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Henry was FANTASTIC. He’s thorough, professional, and obviously cares about doing a good job. Will use XOUT again based on my experience with him.

Cockroach exterminationHornet & wasp exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
JesseLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
RalphLocal Guide · 185 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Flea & mite exterminationSpider exterminationTermite inspection+ Punctuality+ Professionalism+ Value
reym99221 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Bed bug exterminationFlea & mite exterminationGeneral pest inspection
LeahLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Kevin5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationCockroach extermination+ Quality+ Professionalism+ Value

Price

$119+12% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 51%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection321$63–$124
Bug & insect extermination288$73–$136
Hornet & wasp extermination224$81–$246
Ant extermination191$76–$246
Spider extermination190$56–$131
Cockroach extermination179$83–$214
Flea & mite extermination105$80–$292
Home inspection103$66–$159

Compare with