Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts
Customers frequently cite punctuality, clear communication, and thorough inspections as key aspects of the roofing, repair, and restoration services provided by XYZ Roofing and Restorations. Many reviewers note that the company offers detailed explanations, accurate estimates, and maintains a clean work site upon completion. Conversely, a minority of low-star reviews describe significant delays, missing appointments, and poor workmanship involving improper nail placement and debris issues.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
256 Google reviews we collected
Phrases our text analysis found in 223 written reviews
Price verdicts customers left with their Google review
Middle half of what 52 customers paid ($4.1k–$17k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 223 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Brent was very professional and his team completed the work in a timely matter and cleaned the work area.”
“Stay away and be cautious of this fake, unprofessional company.”
“…dled my project with care excellent customer service , roofing teams did an amazing job on my roof, handled it with care and did quality work in a t…”
“These guys are terrible at what they do.”
“…azing job on my roof, handled it with care and did quality work in a timely manner , they did such a great job…”
“THEY NEVER SHOWED UP !”
“I recommend XYZ to anyone looking to replace their roof.”
“The only reason I give XYZ Roofing 2 stars is the job they did do was good, but I will never use them again or recommend they to anyone.”
“They were punctual, honest, and had great communication during the entire process.”
“…very thorough & clean, not to mention prices were very competitive & reasonable, even considering the 50 minute drive outside/west of the RGV (which w…”
“Very honest, great communication, and fast friendly service!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired XYZ Roofing and Restorations for 8 kinds of job. Pick one to see what they paid and said.
The workers were friendly and competent. Andrew was especially helpful before and during the process, and upon closure. I recommend XYZ to anyone looking to replace their roof.
the staff and leadership were exceptional , professional , and handled my project with care excellent customer service , roofing teams did an amazing job on my roof, handled it with care and did quality work in a timely manner , they did such a great job
Great team to work with, Andrew was our representative and he took the time to make sure that we had all the information and detailed breakdown of the whole process from start to finish, what to expect while going through the installation. Most impressive was the Knowledge and Professionalism that was displayed from…
Very honest, great communication, and fast friendly service! Happy with our new roof!
Great communication and showed up exactly when they said they would - something that rare in this area. Provided photos of damage and accurate estimates on repair. High quality service done quickly. Would highly recommend and would use again
I honestly can’t say enough good things about XYZ Roofing. I needed my roof boots replaced, and I am so happy I went with them. Andrew went above and beyond. Not only did they do a fabulous job replacing my roof boots, they also inspected the attic and found a HVAC issue that needed addressed. I highly recommend XYZ if you need any roofing issues.
| Job | Reviews | Category typical |
|---|---|---|
| Roof installation | 53 | $11k–$18k |
| Roof repair for storm & wind damage | 44 | $1.6k–$12k |
| Roof repair | 35 | $784–$12k |
| Roof inspection | 24 | — |
| Roof damage repair | 18 | — |
| Gutter installation | 11 | — |
| Attic venting | 3 | — |
| Gutter repairs | 2 | — |
4.9 ★★★★★ 256 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The workers were friendly and competent. Andrew was especially helpful before and during the process, and upon closure. I recommend XYZ to anyone looking to replace their roof.
Brent and his team replaced a non- operational roof vent on our home with a solar roof vent. Brent was very professional and his team completed the work in a timely matter and cleaned the work area. Brent worked within our budget to get this project completed. I will continue to use XYZ Roofing for all my roofing needs.
the staff and leadership were exceptional , professional , and handled my project with care excellent customer service , roofing teams did an amazing job on my roof, handled it with care and did quality work in a timely manner , they did such a great job
Called around and got several quotes. This is the only company who actually walked the roof and went into the attic to check things out. Every other one over the phone sight unseen was trying to push a replacement. This company is not the cheapest, but not the most expensive either. However, they were the most professional and customer service oriented out of everyone I dealt with. They were punctual, honest, and had great communication during the entire process. Job was completed within the timeline provided, and they did a thorough site cleanup when they were finished. I dealt with Andrew mainly, he went above and beyond to make sure I understood the process, answered any questions thoroughly, and was quick to contact me when things came up. Highly recommend.
Incredible work and very professional. I *highly* recommend them. They are very responsive and A+ in *everything* they do. Our new roof looks absolutely amazing!
Thank you so much for your wonderful review and recommendation! We’re thrilled that you love your new roof. Providing professional, responsive, A+ service is always our goal, and it was truly a pleasure working with you!
Great team to work with, Andrew was our representative and he took the time to make sure that we had all the information and detailed breakdown of the whole process from start to finish, what to expect while going through the installation. Most impressive was the Knowledge and Professionalism that was displayed from start to finish. I will say that I have worked with a lot of companies that could not touch this team. The Bar has been set ! Anyone needing a new roof should definitely contact this team, you won’t be disappointed. Best by far of any previous remolding companies that I have dealt with in my entire life and I’m 66 year old man so I can say without a doubt best roof restoration company I know. 5 Star review from Me.
Kent, thank you for this incredible review and heartfelt recommendation! We’re delighted to hear that Andrew and our team kept you informed and comfortable throughout the entire process. Your kind words about our knowledge, professionalism, and quality of work mean more to us than you know. It was an honor to restore your roof and set a new standard for your experience. Thank you for trusting us and for the five stars!
Very honest, great communication, and fast friendly service! Happy with our new roof!
Mr. Gonzales, thank you for the wonderful review! We’re so happy you love your new roof and appreciated our honest communication and friendly service. It was a pleasure working with you!
Great communication and showed up exactly when they said they would - something that rare in this area. Provided photos of damage and accurate estimates on repair. High quality service done quickly. Would highly recommend and would use again
Thank you for the fantastic review and recommendation! We’re glad our communication, punctuality, detailed photos, and accurate estimate made the process easy and transparent. We truly appreciate your trust and would be happy to work with you again!
Very good experience. Quote was well explained and came in at cost.
Thank you for the great review! We’re glad the quote was clear, straightforward, and matched the final cost. We appreciate you choosing XYZ Roofing & Restorations!
100 % would recommend XYZ to anyone! The process was seamless and Mark was great! Quality work done right the first time!
Thank you so much for the recommendation! We’re glad Mark and the team made the entire process seamless and delivered quality work you can count on. We truly appreciate you choosing XYZ Roofing & Restorations!
Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts
