PEST CONTROL SERVICES · BOSTON, MA
Yankee Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%7+2.4Reliability 15%9+1.3Craft & service 20%65+13Value 10%55+5.5Momentum 8%11+0.9Track record 7%74+5.2Accountability 5%14+0.7Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.29SCORE

Yankee Pest Control

Better than 13% of pest control services · #45 of 52

4.8★720 Google reviewsGoogle star rating as shown on Google Maps.
4.71★last 12 monthsAverage stars on reviews from the last 12 months only.
5.7%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Yankee Pest Control for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$161
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 39

All 16 Google reviews tagged “Spider extermination”

★★★★★ Jessica · 7 months ago

We hired Yankee Pest Control in January for our (new to us) home after spotting a mouse. Kendra has been our primary tech and is fantastic- knowledgeable, tenacious, and persistent in trying to solve our mouse problem! Also highly recommend the annual program as it’s a fantastic value and great for peace of mind.

Paid $200+Great priceHome inspectionRodent exterminationSpider extermination
★★★★★ Tony · Edited a year ago

Leah has done an exceptional job for us. She is the most thorough tech we have ever worked with. Her reports are well written and she is happy to answer any questions we have. 100 percent will recommend

Home inspectionHornet & wasp exterminationRodent extermination
★★★★★ Amanda · 4 years ago

Very professional and friendly! Dennis was efficient, covered what we had discussed, and even took care of webs and spider nests as he came across them. Much appreciated!

Spider extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Ned · 5 years ago

We have used Yankee pest for over 8 years. The first time was at a previous property for squirrels invading the roof soffit overhang. Their fast and professional response was (and has always been) awesome. We especially want to point out the exceptional service we get from John Moruzzi. He comes here twice per year…

Ant exterminationBee exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Ang · 5 years ago

John M is professional, courteous and the most knowledgeable Pest Management Specialist I've ever work with. He is always on time and always willing to teach about the critters he finds.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Tiger · 5 years ago

The exterminator Dennis was very professional and treated my home with class. He was very knowledgeable and offered his expert advice on a topic I have no experience with. Thank you for a job well done!

Ant exterminationCockroach exterminationGeneral pest inspection+ Professionalism
★★★★★ Kendra · 5 years ago

Originally recommended by our neighbors for some ants we were seeing. We know recommend them every chance we get! Every tech that has come out has been very thorough, knowledgeable and helpful. Won’t use anyone else now. Highly recommend.

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Giovanni · 5 years ago

John Moruzzi is number one service manager in USA.

Bee exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Frank · 5 years ago

Learned a lot - wasn't just spray and go away. They took the time to actually talk me through what I should be looking for, signs of an issue, etc.

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ Ali · 5 years ago

Great experience-from the very beginning! Folks in the office are so helpful and always friendly. Dennis did an excellent job when he came out to take care of our home - he was very thorough. He answered all of my questions and was so personable (it was over 100 degrees out and he still had a big smile). Highly…

Ant exterminationMosquito exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Kristy · 5 years ago

I've worked with John for two years now and I have to say he is hands down best in class for professionalism, response time and customer service. His knowledge base has been an instrumental component to the improvement of our pest management program, and we're lucky to have him. Thanks John!

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ Andy · 5 years ago

I have been a customer of Yankee for 2 years mostly dealing with Dennis. When I first bought my house we would watch mice run all over the floor in the middle of the room without a care in the world. Yankee worked with me from day one to seal up holes to prevent mice from coming back. They’re fantastic to work with.

Ant exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Casey · 5 years ago

Dennis was amazing- extremely thorough and very personable. Would recommend yankee pest to anyone!

Ant exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Christina · 6 years ago

Dennis is awesome!!!! Really took care of us and explained everything he did and gave us a plan for the future. Will highly recommend requesting Dennis!!!

Bed bug exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Alex · 5 years ago

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Jellie · 5 years ago

Rating only, no written review.

Ant exterminationCockroach exterminationFlea & mite extermination

vs category

Blue = Yankee, grey = pest control services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.79★ (82 reviews)2024-Q2: 4.96★ (25 reviews)2024-Q3: 4.73★ (15 reviews)2024-Q4: 4.19★ (16 reviews)2025-Q1: 4.87★ (76 reviews)2025-Q2: 5.00★ (7 reviews)2025-Q3: 4.81★ (43 reviews)2025-Q4: 5.00★ (12 reviews)2026-Q1: 5.00★ (5 reviews)2026-Q2: 4.53★ (17 reviews)2026-Q3: 4.56★ (16 reviews)2026-Q4: 5.00★ (4 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$323+157% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Great price 39%Reasonable 53%Overpriced 0%Not sure 8%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%7+2.4Reliability 15%9+1.3Craft & service 20%65+13Value 10%55+5.5Momentum 8%11+0.9Track record 7%74+5.2Accountability 5%14+0.7Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
7
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
9
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
65
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
55
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
11
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
74
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
14

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+158 / −1
Professionalism
+205 / −4
Responsiveness
+166 / −3
Punctuality
+157 / −2
Value
+121 / −3

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