PEST CONTROL SERVICES · BOSTON, MA
Yankee Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%7+2.4Reliability 15%9+1.3Craft & service 20%65+13Value 10%55+5.5Momentum 8%11+0.9Track record 7%74+5.2Accountability 5%14+0.7Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.29SCORE

Yankee Pest Control

Better than 13% of pest control services · #45 of 52

4.8★720 Google reviewsGoogle star rating as shown on Google Maps.
4.71★last 12 monthsAverage stars on reviews from the last 12 months only.
5.7%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Yankee Pest Control for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$116–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 30
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Termite inspection” · showing 20

★★★★★ Katelyn · 3 months ago

Service was excellent, they were very timely and responded quickly, and all the work was thoroughly completed!! Would recommend to others and use again!

Great priceTermite inspectionTermite extermination
★★★★★ Deelan1274 · 6 months ago

I have used Yankee Pest for termites for years with great results. This past winter I went through one of the worst mice problems in my life. They’ve been helpful all along the way. Today, technicians Sean and Igor came to re-inspect as well fill up some other holes. They were patient, courteous, and very…

Rodent exterminationTermite inspectionGeneral pest inspection
★★★★★ Pierpaolo · a year ago

Yankee Pest Control has been servicing our location for over a year, and it has been an excellent experience. Their technicians are knowledgeable, respectful and Sean has always made sure to update us even before leaving the premises.

Reasonable priceRodent exterminationTermite inspection
★★★★★ Matthias · a year ago

John was fantastic. Not only did he take care of the items that concerned us but also performed a "home inspection" and found multiple openings thru which pests could enter. He fixed them and it was all included. No extra charge! My experience with Yankee Pest Control was 100% positive. One thing I wont have to…

Reasonable priceTermite inspectionGeneral pest inspectionAnt extermination
★★★★★ Tony · Edited a year ago

Leah has done an exceptional job for us. She is the most thorough tech we have ever worked with. Her reports are well written and she is happy to answer any questions we have. 100 percent will recommend

Home inspectionHornet & wasp exterminationRodent extermination
★★★★★ Josh · 4 years ago

We have been dealing with pests and feeling like we were not winning the fight. Dennis became our new inspector and really did a great job to find the root of the problem. Dennis and Troy came out and did thorough inspections after hours and we have seen a great results. They really want to fix the problem for us…

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Quality
★★★★★ Tory · 4 years ago

Yankee Pest Control has been a wonderful company to work with since buying our first home. It's an old home, build 1900, and we unfortunately came across evidence of rodents after we purchased and YPC was recommended by a friend. Galvin, the owner, came out soon after I called to investigate the problem. He made…

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ Liz · 4 years ago

Dennis McCann did a thorough inspection inside and out, located termite damage along my still inside the basement, and educated me about treatment options and expedited the paperwork to schedule the treatment. He also sealed entry points for rodents, treated for ants and placed rat boxes, all with a smile! I felt…

Ant exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Nicole · 5 years ago

John Moruzzi was terrific. I had just purchased my “new” house and was shocked to find traces of mice. Then came the ants and a nest of bees in an opening in the house. And crewed wood from termites at one time. He was clear and professional, didn’t try to sell me anything but just fix my problem. With knowing the…

Ant exterminationBee exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Ned · 5 years ago

We have used Yankee pest for over 8 years. The first time was at a previous property for squirrels invading the roof soffit overhang. Their fast and professional response was (and has always been) awesome. We especially want to point out the exceptional service we get from John Moruzzi. He comes here twice per year…

Ant exterminationBee exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Ang · 5 years ago

John M is professional, courteous and the most knowledgeable Pest Management Specialist I've ever work with. He is always on time and always willing to teach about the critters he finds.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Annie · 5 years ago

Chris Graham has assisted us several times over the years for various services/inspections. He is kind, professional and thorough. Thank you Chris and Yankee Pest Control! Highly recommend!

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Mark · 5 years ago

Yankee has been awesome! I can't think of anything they could do better. They took the time to really explain what was going on at the initial inspection and exactly how they were planning to address the issues. Also, with a pregnant wife at home, they go the extra mile to make sure treatments are safe and worked…

Ant exterminationMosquito exterminationRodent extermination+ Quality+ Professionalism
★★★★★ Andrew · 5 years ago

Chris Graham of YPC provided us with excellent service and was extremely friendly and professional. I would definitely recommend using Chris and YPC for any pest control needs.

Ant exterminationRodent exterminationTermite inspection
★★★★★ Giovanni · 5 years ago

John Moruzzi is number one service manager in USA.

Bee exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Jeff · 5 years ago

Troy did an excellent inspection for evidence of termites and other pests. He emptied an old trap in the bushes near our house that had caught a squirrel, and most importantly, he treated the exterior of our home for ants and other crawling insects. He reviewed our contract terms with me and clearly explained that…

Ant exterminationGeneral pest inspectionTermite inspection
★★★★ jared · 5 years ago

Dennis was great bin his checks very observant

Ant exterminationFlea & mite exterminationGeneral pest inspection
★★★★★ Frank · 5 years ago

The servicemen at yankee pest control were great and willing to resolve my problems

Rodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Lucy · 5 years ago

Rating only, no written review.

Bee exterminationTermite inspection+ Responsiveness+ Quality+ Professionalism
★★★★★ erica · 5 years ago

Rating only, no written review.

Termite inspection+ Responsiveness+ Punctuality+ Quality

Show more termite inspection reviews (2 more) →

vs category

Blue = Yankee, grey = pest control services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.79★ (82 reviews)2024-Q2: 4.96★ (25 reviews)2024-Q3: 4.73★ (15 reviews)2024-Q4: 4.19★ (16 reviews)2025-Q1: 4.87★ (76 reviews)2025-Q2: 5.00★ (7 reviews)2025-Q3: 4.81★ (43 reviews)2025-Q4: 5.00★ (12 reviews)2026-Q1: 5.00★ (5 reviews)2026-Q2: 4.53★ (17 reviews)2026-Q3: 4.56★ (16 reviews)2026-Q4: 5.00★ (4 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$323+157% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Great price 39%Reasonable 53%Overpriced 0%Not sure 8%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%7+2.4Reliability 15%9+1.3Craft & service 20%65+13Value 10%55+5.5Momentum 8%11+0.9Track record 7%74+5.2Accountability 5%14+0.7Experts Score= 29Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
7
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
9
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
65
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
55
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
11
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
74
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
14

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+158 / −1
Professionalism
+205 / −4
Responsiveness
+166 / −3
Punctuality
+157 / −2
Value
+121 / −3

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