Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
Yankee Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%48+3.4Craft & service penalty81−1.9Momentum penalty78−2.2Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Yankee Pest Control

Boston, MA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #87Position by Experts Score among all companies we track in this category. of 90 ant exterminators · 4.8★ from 720 Google reviews

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Report card

Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Yankee Pest Control is better than 79% of ant exterminators.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Yankee Pest Control is better than 68% of ant exterminators.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Yankee Pest Control is better than 81% of ant exterminators.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Yankee Pest Control is better than 100% of ant exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Yankee Pest Control is better than 78% of ant exterminators.B
78
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Yankee Pest Control is better than 48% of ant exterminators.C
48

Reviews for your job

Customers hired Yankee Pest Control for 8 kinds of job.

Yankee Pest Control for bat extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Bat extermination”

TonyLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Leah has done an exceptional job for us. She is the most thorough tech we have ever worked with. Her reports are well written and she is happy to answer any questions we have. 100 percent will recommend

Home inspectionHornet & wasp exterminationRodent extermination
Newton5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Yankee Pest Control is great, special Joe Maynard. He really help me figure out problem of mice and I appreciate it.

Bat extermination+ Professionalism

Price

$323+247% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 53%Overpriced 0%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination156$81–$323
General pest inspection77$56–$111
Ant extermination55$68–$199
Home inspection27$66–$166
Cockroach extermination26$58–$246
Hornet & wasp extermination23$58–$282
Termite inspection22$108–$323
Spider extermination16$63–$146

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