Experts Reviews · Company report
Yankee Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%48+3.4Craft & service penalty81−1.9Momentum penalty78−2.2Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Yankee Pest Control

Boston, MA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #87Position by Experts Score among all companies we track in this category. of 90 ant exterminators · 4.8★ from 720 Google reviews

Report card

Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Yankee Pest Control is better than 79% of ant exterminators.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Yankee Pest Control is better than 68% of ant exterminators.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Yankee Pest Control is better than 81% of ant exterminators.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Yankee Pest Control is better than 100% of ant exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Yankee Pest Control is better than 78% of ant exterminators.B
78
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Yankee Pest Control is better than 48% of ant exterminators.C
48

Reviews for your job

Customers hired Yankee Pest Control for 8 kinds of job.

Yankee Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.71
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$111
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 63/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#76 / 78
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Bug & insect extermination”

AnnLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Customer service is great, beginning at the time of scheduling through the visit at my home. They listen to my rodent complaints, attend to the issues, come up with solutions, offer suggestions and follow-up promptly.

Reasonable priceHornet & wasp exterminationBug & insect extermination
77nebulaLocal Guide · 84 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

I'm leaving a review about your very rude technician. Noticing all of the rude and condescending replies left by the owner to negative reviews.

Not sureBug & insect extermination
Dana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We’ve been with Yankee Pest for years and are always satisfied. Kendra definitely went above and beyond. She was so thorough, helpful, knowledgeable and personable. Highly recommend and will hopefully see her again!!

Bug & insect exterminationService not listed
J1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I've been very happy with Yankee Pest Control so far for our residential mouse problem. Matt did the inspection, set traps and bait station, sprayed, and patched some of the entry points for mice the same day. He also pointed out issues that could help prevent mice from entering in the future. During his follow-up…

Paid $200+Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Alison1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I wanted to let you know that I received EXCELLENT service in the last few weeks from one of your technicians, Peyton. He went above and beyond and was gracious, knowledgeable and helpful. In checking out our property he noticed a wasp or hornet nest in our tree; put on a protective suit; pulled out a huge tool and…

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
TonyLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Leah has done an exceptional job for us. She is the most thorough tech we have ever worked with. Her reports are well written and she is happy to answer any questions we have. 100 percent will recommend

Home inspectionHornet & wasp exterminationRodent extermination
RobertLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dennis did a great job and was very personable and professional

Bug & insect extermination+ Responsiveness+ Punctuality
Sheila7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Used Yankee Pest Control today for the first time. I have to say, Johnnie from Yankee was professional, friendly and very knowledgeable. He certainly put me at ease and explained the plan moving forward. Thank you

Bug & insect exterminationRodent extermination
Lynne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Yankee Pest did monthly services st the properties I work for. Matt is AWESOME!! Professional, personable and his work is great! Never worked with a pest control company with SO MUCH KNOWLEDGE! I recommend them to EVERYONE! When issues DO arise, they are right on top of it! We never have to worry.

Bed bug exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Josh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have been dealing with pests and feeling like we were not winning the fight. Dennis became our new inspector and really did a great job to find the root of the problem. Dennis and Troy came out and did thorough inspections after hours and we have seen a great results. They really want to fix the problem for us…

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Quality
Tory1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Yankee Pest Control has been a wonderful company to work with since buying our first home. It's an old home, build 1900, and we unfortunately came across evidence of rodents after we purchased and YPC was recommended by a friend. Galvin, the owner, came out soon after I called to investigate the problem. He made…

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Quality+ Professionalism
Erika5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Yankee Pest Control, with courteous office staff, ease and prompt scheduling, and great value to maintain your home, is my top choice. Dennis arrived on time, was courteous and respectful, and did a great job!

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Jill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
sharen4 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationHome inspectionGeneral pest inspection

Price

$323+247% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 53%Overpriced 0%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination156$81–$323
General pest inspection77$56–$111
Ant extermination55$68–$199
Home inspection27$66–$166
Cockroach extermination26$58–$246
Hornet & wasp extermination23$58–$282
Termite inspection22$108–$323
Spider extermination16$63–$146

Compare with