Experts Reviews · Company report
Yankee Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%48+3.4Craft & service penalty81−1.9Momentum penalty78−2.2Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Yankee Pest Control

Boston, MA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #87Position by Experts Score among all companies we track in this category. of 90 ant exterminators · 4.8★ from 720 Google reviews

Report card

Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Yankee Pest Control is better than 79% of ant exterminators.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Yankee Pest Control is better than 68% of ant exterminators.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Yankee Pest Control is better than 81% of ant exterminators.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Yankee Pest Control is better than 100% of ant exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Yankee Pest Control is better than 78% of ant exterminators.B
78
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Yankee Pest Control is better than 48% of ant exterminators.C
48

Reviews for your job

Customers hired Yankee Pest Control for 8 kinds of job.

Yankee Pest Control for general wildlife removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “General wildlife removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 43

All 14 Google reviews tagged “General wildlife removal”

TonyLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Leah has done an exceptional job for us. She is the most thorough tech we have ever worked with. Her reports are well written and she is happy to answer any questions we have. 100 percent will recommend

Home inspectionHornet & wasp exterminationRodent extermination
Deborah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love having Yankee on my side . Truly an experience one has to have to appreciate the level of commitment and customer satisfaction that is unheard of in this day and age . You can just feel the appreciation that the management has for their employees by the kindness , thoroughness , wanting to find a solution to…

General wildlife removal
Phi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We used Yankee Pest Control for Mice, Roach and Squirrel control over a period of 10 years on and off, and were happy with the services every time. Whenever we needed to reschedule last minute due to tenant's change in availability last minute, their office was always able to accommodate us without an issue.…

Cockroach exterminationRodent exterminationGeneral wildlife removal+ Professionalism
Chris10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dennis the yankee pest control technician was very professional and extremely thorough with finding all available penetrations the varmints were entering our house and took over an hour using steel wool and a foam sealant to plug these holes, he then continued to install baited traps throughout the basement, 1st and…

Ant exterminationCockroach exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
CatherineLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

John from Yankee Pest did a fantastic job addressing our carpenter bee and squirrel problems. He was very professional and kind in explaining the services. I also appreciated that the folks on the phone who scheduled the initial visit were very professional and efficient.

Bee exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
Ned2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used Yankee pest for over 8 years. The first time was at a previous property for squirrels invading the roof soffit overhang. Their fast and professional response was (and has always been) awesome. We especially want to point out the exceptional service we get from John Moruzzi. He comes here twice per year…

Ant exterminationBee exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Always outstanding service! Cannot say enough good things about this company!

Hornet & wasp exterminationGeneral pest inspectionGeneral wildlife removal
Ang4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

John M is professional, courteous and the most knowledgeable Pest Management Specialist I've ever work with. He is always on time and always willing to teach about the critters he finds.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
J3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Yankee Pest Control was very helpful with getting rid of these pesty rodents. My wife an I had issues with rat in an around our trash barrels. A Mr. Dennis McCann was sent out to our residence. He was very helpful with ridding us of these critters. He was very informative an knowledgeable. Highly recommend Yankee…

General wildlife removal+ Responsiveness+ Punctuality+ Quality
Kristy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've worked with John for two years now and I have to say he is hands down best in class for professionalism, response time and customer service. His knowledge base has been an instrumental component to the improvement of our pest management program, and we're lucky to have him. Thanks John!

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
Laura3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Generally pleased so far with my service with Yankee Pest Control. They answer quickly and are informative on some of the issues we’ve had with new pest issues. Dennis came most recently and was impressively thorough. He was booked out really far in advance for his good work and luckily/kindly booked us a checkup…

General pest inspectionRodent exterminationGeneral wildlife removal+ Responsiveness+ Professionalism
jared7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Dennis was great bin his checks very observant

Ant exterminationFlea & mite exterminationGeneral pest inspection
Adam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very effective treatment and Dennis is a reliable tech.

General wildlife removal
Alex5 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality

Price

$323+247% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 53%Overpriced 0%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination156$81–$323
General pest inspection77$56–$111
Ant extermination55$68–$199
Home inspection27$66–$166
Cockroach extermination26$58–$246
Hornet & wasp extermination23$58–$282
Termite inspection22$108–$323
Spider extermination16$63–$146

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