Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
Yellow Appliances Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%94+13.3Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Yellow Appliances Repair

Frisco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 5.0★ from 821 Google reviews

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Report card

Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Yellow Appliances Repair is better than 98% of refrigerator repair services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Yellow Appliances Repair is better than 98% of refrigerator repair services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Yellow Appliances Repair is better than —% of refrigerator repair services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Yellow Appliances Repair is better than 94% of refrigerator repair services.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Yellow Appliances Repair is better than 100% of refrigerator repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Yellow Appliances Repair is better than 100% of refrigerator repair services.A
100

Reviews for your job

Customers hired Yellow Appliances Repair for 4 kinds of job.

Yellow Appliances Repair for refrigerator/freezer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$196–$536
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator/freezer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 23
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Refrigerator/freezer repair”

Joshua14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ramy diagnosed the problem quickly. Then ordered the right parts and got it fixed. I could not be more happy with this service call.

Great priceRefrigerator/freezer repair
JennLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Was very friendly and honest. Could've just rushed to take my $400 to replace but instead tested a few things and said to wait a few days to see if that worked. Definitely using him in the future. Oh and he was here within 20 min of my call (on a Friday night at 6pm!)

Refrigerator/freezer repair
Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These guys are great! I had a non-working ice maker and they came right out and replaced a part and got it working again. I highly recommend them.

Reasonable priceRefrigerator/freezer repair
Gloria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This guy was absolutely incredible. Five times. I’ve had somebody come out to fix my ice maker with my Samsung refrigerator and everybody who has a Samsung knows that they have the same problem with all their ice makers. Ramy is the only one that said it’s fixable and he fixed it. Thank you Ramy. You were very…

Great priceRefrigerator/freezer repair
Lazura5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Technician repaired my fridge the same day, very professionally and quickly. Highly recommend.

Refrigerator/freezer repair

Price

$262-10% vs typical refrigerator repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 58%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair5$196–$536
Washing machine repair4$132–$365
Dishwasher repair3$153–$340
Dryer repair2$146–$334

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