Analyzing 5,867,1915.9M ReviewsFor 16,20516.2K Experts
Google reviewers rate the salon 4.9 out of 5 based on 242 reviews, frequently praising friendly staff, reasonable pricing, and attentive communication during services like haircuts, color, and keratin treatments. Positive feedback highlights punctuality and the team's ability to match specific client requests. However, low-star reviews indicate a recurring criticism regarding a lack of permission for significant hair changes, with some clients reporting unexpected cuts or treatments that did not align with their instructions.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
242 Google reviews we collected
Phrases our text analysis found in 172 written reviews
What customers reported paying
Middle half of what 5 customers paid ($85–$154) · gold mark = category median.
How often each topic comes up in the written reviews
We read 172 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Overall, an amazing experience with such wonderful people!”
“…as able to find another salon that was able to moisturize and cut my damaged needs from all the pulling they did from not combing the knots out prior…”
“Carlos was also so sweet, & helpful, Yesenia is such a kind and humble person!”
“The service was excellent, the staff was friendly & the stylist listened to what I wanted and delivered perfectly, highly recommend!”
“She tried to feed me some lie about well we don't recommend keratin on your hair type.”
“😍💕 I showed them my inspo, and Mar (I believe that was her name) took her time explaining everything and giving me recommendations.”
“Got a keratin treatment and It was great…appt on time as well and I loved that !”
“You can tell they genuinely care about their clients and their craft.”
“Loved our hair cuts she definitely knows her profession well 100 percent recommended and pricing was so reasonable.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Yesenia Resendez Salon & Spa for 8 kinds of job. Pick one to see what they paid and said.
I went to the McAllen location to get a haircut which turned out really nice, the girl who cut my hair was incredibly gentle, I really appreciated that since my hair is thin and tangles easily. I decided to book a keratin treatment in the Edinburg location, and same thing, it turned out great and the girl was super…
Great experience and always professional. I’ve been coming here for a year and I would recommend to anyone.
I have came here twice and I always love the service I receive everyone is so nice and help with questions about me hair 10/10✨✨
Yesenia was so professional educated us on how to take care of our hair. Loved our hair cuts she definitely knows her profession well 100 percent recommended and pricing was so reasonable. Glad we found our new hairsalon.
| Job | Reviews | Category typical |
|---|---|---|
| Hairstyling | 77 | $27–$66 |
| Balayage | 58 | $190–$426 |
| Haircut | 45 | $27–$53 |
| Hair extensions | 13 | $214–$426 |
| Makeup services | 7 | — |
| Manicure | 5 | $45–$73 |
| Body waxing | 4 | $41–$88 |
| Shampoo & conditioning | 2 | $35–$136 |
4.9 ★★★★★ 242 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Carlos did such a good job and I loved how my hair came out! Everyone was so friendly too:)
Carlos me ayudo a devolverme la vida a mi cabello ❤️❤️ super satisfecha 🧡
Absolutely in LOVE with my hair! 😍💕 I showed them my inspo, and Mar (I believe that was her name) took her time explaining everything and giving me recommendations. She absolutely delivered! Carlos was also so sweet, & helpful, Yesenia is such a kind and humble person! Overall, an amazing experience with such wonderful people! 100% recommend! 🫶🏼✨
Wonderful salon!Big and the stylists are very nice!
I absolutely loved my hair results!! Exactly what I asked for and super friendly staff, this was my first time going to this salon and they exceeded my expectations. 10/10 I most definitely will be returning
I went in for a keratin treatment and they used the same 360 chocolate keratin product I'm highly familiar with. From the start the lady doing my hair didn't even bother to comb my knots out before applying the product and than she made it harder for herself by blowdrying my 4c hair. I knew she didn't know any better but combing my hair works best with a wide tooth comb and wet hair- she than applied the product on my knotty hair and when she left the product with knots in it for 40 mins I cringed. She than took it off and was trying to detangle and straighten at the same time. I get she said she was used to doing bone straight hair but I had been to several other salons and never got such mugrero done in my hair it's pretty common sense to detangle knots than apply on my type of hair like the basic. Anyways I still paid the 200 the root of my hair was still the same no noticable difference and other times with the exact same product I have always achieved a different result. She tried to feed me some lie about well we don't recommend keratin on your hair type. NO. You just aren't as great as you thought you were doing hair. Im so glad I was able to find another salon that was able to moisturize and cut my damaged needs from all the pulling they did from not combing the knots out prior and applying the product. Definitely not worth 200 for what they did. My hair looked worse than when I came in in its natural state tbh. Never again.
I went to the McAllen location to get a haircut which turned out really nice, the girl who cut my hair was incredibly gentle, I really appreciated that since my hair is thin and tangles easily. I decided to book a keratin treatment in the Edinburg location, and same thing, it turned out great and the girl was super nice and gentle, really happy with how it turned out. The only thing is I hope they fix their credit card system soon, since it's kind of a hassle having to pay cash/zelle. Will definitely come back again!
The service was excellent, the staff was friendly & the stylist listened to what I wanted and delivered perfectly, highly recommend!!
Great experience and always professional. I’ve been coming here for a year and I would recommend to anyone.
Love the service! They never dissapoint
Analyzing 5,867,1915.9M ReviewsFor 16,20516.2K Experts
