Analyzing 7,364,2957.4M ReviewsFor 20,86320.9K Experts
Google reviewers rate Yggdrasil Urban Wildlife Rescue 4.8 out of 5 based on 59 reviews, with the owner responding to 7% of feedback. Most customers praise the organization for its compassionate, knowledgeable care of injured and orphaned animals, as well as its rapid response to text inquiries, even on weekends. Recurring themes include the dedication of volunteers and the educational value of the rescue center. However, a small number of low-star reviews criticize the organization for unresponsiveness, citing unanswered phone calls and a refusal to assist with an injured bird due to staff allergies.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
59 Google reviews we collected
Phrases our text analysis found in 37 written reviews
How often each topic comes up in the written reviews
We read 37 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She cares for the animals with skill, professionalism, and an abundance of love.”
“Very helpful fast response through text answering all my questions about a bird nest under my garage spotlights.”
“My son volunteers here and they do such amazing work.”
“Please explain it to me.”
“Trust this place.”
“highly recommend, and very responsive”
praise complaint · found by our text analysis, Google review wording unchanged.
Yggdrasil is amazing. The work they do for Bay Area wildlife is above and beyond. And this place has profoundly changed my life in a very positive way.
Lila is amazing! She cares for the animals with skill, professionalism, and an abundance of love. Please donate!!!
Very helpful fast response through text answering all my questions about a bird nest under my garage spotlights. Now I know how to handle the situation a bird fell to its death and my husband wants to save the others .. I am happy to had find the place and very grateful..
I saw a squirrel get attacked by dogs. It was injured afterwards and I didn’t know if I could help it. It was a Saturday afternoon. I appreciate that I was able to text Yggdrasil Urban Wildlife Rescue. I received a text back in minutes. Even on a weekend. Thank you for this service!
Lila is the sweetest, most caring animal rescuer. She is so knowledgeable of her profession and is always willing to educate you.
This is such an awesome place. Really nice to know someone is looking after the urban wildlife.
4.8 ★★★★★ 59 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Yggdrasil is amazing. The work they do for Bay Area wildlife is above and beyond. And this place has profoundly changed my life in a very positive way.
Lila is amazing! She cares for the animals with skill, professionalism, and an abundance of love. Please donate!!!
Very helpful fast response through text answering all my questions about a bird nest under my garage spotlights. Now I know how to handle the situation a bird fell to its death and my husband wants to save the others .. I am happy to had find the place and very grateful..
I saw a squirrel get attacked by dogs. It was injured afterwards and I didn’t know if I could help it. It was a Saturday afternoon. I appreciate that I was able to text Yggdrasil Urban Wildlife Rescue. I received a text back in minutes. Even on a weekend. Thank you for this service!
Lila is the sweetest, most caring animal rescuer. She is so knowledgeable of her profession and is always willing to educate you.
This is such an awesome place. Really nice to know someone is looking after the urban wildlife.
This place is amazing. My son volunteers here and they do such amazing work. They are in desperate need of funding, always. Please help save our wildlife.
Compassionate and knowledgeable. I watched a staff member hold a baby squirrel up to her throat and make a cooing sound that instantly calmed the baby squirrel.
Thank you for everything you did!
They really care. Can't say enough good things about them. Donate to their Wonderful cause!!
Analyzing 7,364,2957.4M ReviewsFor 20,86320.9K Experts
