Dean Woods
Review from Google · view on GoogleSebastian was great! In and out, fixed my leaking shower and was very communicative.
Young Plumbing
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%77+18.7Value 14%62+8.8Replies to reviews 7%94+6.6Craft & service penalty92−0.8Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 23 sink repair servicesPosition by Experts Score among all companies we track in this category. · better than 23%
4.8 ★★★★★ 1,484 Google reviews · 24 photos
94%five-star reviews
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
2.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
91%reviews answered by the owner
$642typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Young Plumbing at a glance
Customers frequently praise the company for prompt arrivals, efficient repairs, and clear communication, particularly noting the professionalism of the technicians during services like drain clearing, water heater installation, and septic work. However, several low-star reviews highlight dissatisfaction with high pricing, mandatory service fees, and perceived unprofessionalism during customer service interactions or on-site visits. The business maintains a high overall rating with a strong record of responding to customer feedback.
- Google rating: 4.8 out of 5 from 1,484 reviews (94% five-star).
- Reviews on this page: 1,484 Google reviews (1,449 with written comments, 31 with photos).
- Owner responses: the business replied to 91% of reviews.
- Most recent review: October 25, 2026.
- Service: Sink Repair Service serving Merrillville, Indiana.
Data from Google, last updated October 25, 2026.
Score profile vs other sink repair services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Young Plumbing: 85/100 on this factor. Category median: 93.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Young Plumbing: 77/100 on this factor. Category median: 88.B
77
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Young Plumbing: 92/100 on this factor. Category median: 89.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Young Plumbing: 62/100 on this factor. Category median: 100.B
62
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Young Plumbing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Young Plumbing: 94/100 on this factor. Category median: 73.A
94
Bar = this company · dark tick = category median.
Star ratings
1,484 Google reviews we collected
- 5 stars1,39294%
- 4 stars221%
- 3 stars81%
- 2 stars111%
- 1 star513%
Praise vs complaints
Phrases our text analysis found in 1,449 written reviews
- Praise2,65996%
- Complaints994%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price7120%
- Reasonable23765%
- Overpriced267%
- Not sure308%
$642+46% vs typical sink repair services
Middle half of what 309 customers paid ($417–$1.4k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Staff & attitude73327%
- Speed & response69225%
- Quality & results56020%
- Would recommend33512%
- Communication1947%
- Price & value1796%
- Honesty & trust652%
What customers talk about
We read 1,449 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Appreciated the detailed report of their inspection and friendly service!”
“…opportunity to become a customer because Younger Plumbing repeatedly hung up on me before allowing me to finish asking a simple question.…”
“RJ and Tanner they did a quick and reliable repair of my drain for a laundry tub!”
“No Call No Show.”
“RJ & Sean did good work today and would not hesitate to call back”
“Young replaced my water tank in doing so my ceiling in garage ( this was my apartment above garage) was damaged with water leaking.”
“They were quick and efficient and I would recommend them to anyone!”
“Regardless of how skilled their plumbers may be, customer service like this is unacceptable, and based on my experience, I cannot recommend this company.”
“In and out, fixed my leaking shower and was very communicative.”
“…me out and replaced my water heater they were quick and the price was fair I highly recommend then and Sean and James knew what they were doing and an…”
“Am not sure if those guys didn’t wanna work anymore since it was Friday almost time to go home and they just over priced the job !”
“They were honest in their responses and efficient in the work they completed!”
“The lady just argued and basically told my mom she was a liar.”
People customers mention
- James 183 reviews
- Sean 141 reviews
- Tanner 120 reviews
- Tom 108 reviews
- Joe 99 reviews
- Seba 56 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Young Plumbing for 8 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Elio6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 hours ago★★★★★
Great experience. Septic was constantly backing up. Finally had enough and called a professional. Sebastian and Matt came out and confirmed pipe had been pulled away from house. They came back out and did great on repairs. Now everything works as it should. I am very happy with service. It wasn't cheap but good work isn't. Thank you Sebastian and Matt
Paid $2,000+Reasonable pricePlumbing pipe repairSewer repair
Melissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
RJ and Sean were great! Appreciated the detailed report of their inspection and friendly service!
Paid $1–200Reasonable price
Patti2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Great service from James and Sean on installing my new water heater. They were professional, polite and efficient.
Paid $2,000+Water heater installation
lance1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Sebastian and Matt took care of my drain and it’s perfect. Very professional. Thank you
Paid $800–1,000Great pricePlumbing leak repair
Dee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Sebastian & Matt from young plumbing did a great job. Clean up & very professional.
Paid $2,000+Reasonable priceWater heater installation
Tom8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Sebastian and Matt showed up quickly,assessed the problem, and made the necessary repairs, thank you
Paid $600–800Reasonable priceToilet repair
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 99 | $328–$517 |
| Plumbing pipe repair | 79 | $327–$942 |
| Water heater installation | 67 | $1.2k–$2.8k |
| Toilet repair | 61 | $228–$585 |
| Plumbing leak repair | 40 | $352–$1.1k |
| Sewer cleaning | 32 | $340–$517 |
| Plumbing leak detection | 29 | $205–$520 |
| Faucet repair | 28 | $133–$480 |
Compare with
Photos
Customer reviews
4.8 ★★★★★ 1,484 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
DeWayne Greening8 reviewsTotal number of Google reviews DeWayne has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSebastian did great job. Rod my sewer line quick and efficient. Highly recommended!
- Price assessment: Great price
Luis HuertaLocal Guide · 17 reviewsTotal number of Google reviews Luis has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOverpriced and unprofessional. Have the exact same water heater as previous explained that to plumbers didn’t want to hear it. Estimate over $1,300 to change anode to power anode. Wasn’t given another option. When I called and spoke to customer service she talked over me and told me that they only had my best interest in mind. Goodbye young plumbing no longer will I trust you with plumbing services.
- Price assessment: Overpriced
- Services: Service not listed
Response from the owner · a day ago
Thank you for sharing your feedback. We’re sorry to hear that you were dissatisfied with your experience. At your request, we did provide an alternative option; however, based on our professional assessment, the work you requested would not have been a recommended solution for your water heater. Our responsibility is to provide recommendations that we believe are appropriate and in the customer’s best interest, even when those recommendations may differ from the customer’s preferred approach. Additionally, we reviewed the recorded customer service conversation and did not find that you were talked over during the call. While we understand that you may have been disappointed with the outcome of the conversation, we take customer concerns seriously and strive to communicate respectfully and professionally. We stand by our professional recommendations and our commitment to providing quality service. We regret that we were unable to reach an outcome that met your expectations, and we appreciate you taking the time to share your perspective.
juan gutierrez4 reviewsTotal number of Google reviews juan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCalled customer service and asked for a quote to rod 100 feet of a main line ! She said couldn’t do stimate over the phone only a service call wich was 95$ when the guys came in I explained the same as I did to the lady they said 1000$ with out even running a camera or anything same explanation I gave the lady, I declined and they charge 95 dollars anyways ! Called a different plumber they charge me 400 $. Am not sure if those guys didn’t wanna work anymore since it was Friday almost time to go home and they just over priced the job ! Anyways am out 95 dollars ! Will not be calling back! We have several rentals and we always in need of service decided to give them a try because they had found a spot open for me but over pricing is not the way to go!
Elio Rossi6 reviewsTotal number of Google reviews Elio has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience. Septic was constantly backing up. Finally had enough and called a professional. Sebastian and Matt came out and confirmed pipe had been pulled away from house. They came back out and did great on repairs. Now everything works as it should. I am very happy with service. It wasn't cheap but good work isn't. Thank you Sebastian and Matt
- Price assessment: Reasonable price
- Price: $2,000+
- Services: Plumbing pipe repair, Sewer repair
brianna murphy1 reviewTotal number of Google reviews brianna has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSebastian fixed my water line & he was great!
Ana Condry12 reviewsTotal number of Google reviews Ana has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFast and speedy service. Sebastian was very helpful and polite.
- Price assessment: Great price
- Price: $1,200–1,400
Jake Ford6 reviewsTotal number of Google reviews Jake has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSebastian was wonderful and easy to work with. Great service
Tracy MagLocal Guide · 12 reviewsTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSebastian was FABULOUS!!!!
Victoria SmedleyLocal Guide · 21 reviewsTotal number of Google reviews Victoria has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSebastian is great!! He is courteous and knowledgeable. Highly recommend Young Plumbing. Request Sebastian. Thank you.
Business details
- Address: 3400 Kickbush Dr, Valparaiso, IN 46385
- Phone: (219) 764-5500
- Website: youngplumbing.com
- Service area: Merrillville, IN