Analyzing 6,599,9706.6M ReviewsFor 18,33318.3K Experts

Experts Reviews · Company report
Your Appliance, Refrigeration & HVAC repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%99+24Value 14%95+13.4Replies to reviews 7%85+6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Your Appliance, Refrigeration & HVAC repair

Sunnyvale, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 5.0★ from 83 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Your Appliance, Refrigeration & HVAC repair is better than 96% of HVAC contractors.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Your Appliance, Refrigeration & HVAC repair is better than 99% of HVAC contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Your Appliance, Refrigeration & HVAC repair is better than —% of HVAC contractors.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Your Appliance, Refrigeration & HVAC repair is better than 95% of HVAC contractors.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Your Appliance, Refrigeration & HVAC repair is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Your Appliance, Refrigeration & HVAC repair is better than 85% of HVAC contractors.A
85

Reviews for your job

Customers hired Your Appliance, Refrigeration & HVAC repair for 8 kinds of job.

Your Appliance, Refrigeration & HVAC repair for dishwasher repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$200–250
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Dishwasher repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Dishwasher repair”

Parag1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★

I have used the service for Fridge and Dishwasher diagnosis / repairs and I have found them to be responsive, efficient, knowledgeable, experienced and most importantly RELIABLE. I would highly recommend the service. Ask for Rovshan.

Paid $200–250Great priceDishwasher repairRefrigerator/freezer repair
MLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

My favorite and most reliable service provider for all my home appliance needs. Whether something needs to be fixed or it’s time for routine maintenance - My Appliance Repair has skilled technicians that get the job perfectly done. I love their online booking system, prompt response, kindness, skill level, and reliability.

Reasonable priceDishwasher repairWasher/dryer repair
Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very prompt and professional service, plan to use them again!

Paid $250–300Reasonable priceDishwasher repair
ilijana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Prices are reasonable and the service is always superior. Highly recommend Rashvani and team!

Great priceDishwasher repairRefrigerator/freezer repairMicrowave repair
Aashish5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I have always had a fabulous experience with Your Appliance guys. Rovshan and team are super knowledgeable, fair and very customer centric. They have helped fix my refrigerator, washer and dryer. Thanks !!

Reasonable priceDishwasher repairRefrigerator/freezer repairWashing machine repair
Wenting9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rovshan was reliable, and worked on Saturdays on get our really old microwave diagnosed and later replaced due to parts unavailable. The installation was excellent and cleaningup/testing taken care of

Dishwasher repair
Lauren5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $300–350Great priceDishwasher repair

Price

$287-13% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 73%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair21—
Dishwasher repair7—
Washing machine repair5—
Dryer repair5—
Oven repair4—
Washer/dryer repair3—
Stove, cooktop & oven repair3—
Microwave repair3—

Compare with

Promax Service Group logoPromax Service GroupExperts Score 100Sunnyvale · 5.00★Nur HVAC logoNur HVACExperts Score 96Sunnyvale · 4.95★United HVAC, Plumbing & Electrical logoUnited HVAC, Plumbing & ElectricalExperts Score 96Sunnyvale · 4.98★