DEEP CLEANING SERVICES · ALPHARETTA, GA
Your Free Time Cleaning Services logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%71+24.8Reliability 15%64+9.6Craft & service 20%7+1.4Value 10%71+7.1Momentum 8%9+0.7Track record 7%21+1.5Accountability 5%74+3.7Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.49SCORE

Your Free Time Cleaning Services

Better than 43% of deep cleaning services · #23 of 40

5.0★165 Google reviewsGoogle star rating as shown on Google Maps.
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ Bonnie · 2 weeks ago

Excellent service. Prompt and courteous. Everything was spotless and smelled wonderful.

Paid $400–450Great priceStandard cleaning
★★★★★ Diane · 3 months ago

I couldn’t be happier with the cleaning services provided. Marli and Orlando did an outstanding job with the deep clean. No surface was left untouched. They worked non stop for 3+ hours. I will be using them in a regular basis.

Paid $300–350Reasonable priceGeneral housekeeping
★★★★★ Paul · 3 months ago

Needed a one time cleaning on fairly short notice. Jacinta was able to set me up with a time that worked. Their team showed up on time and did a great job. Would use again.

Paid $300–350Reasonable priceStandard cleaningGeneral housekeeping
★★★★★ Bob · 3 months ago

The Free Time team were professional, punctual and made sure my needs were met. I will use them again.

Paid $500+Reasonable priceMoving-related cleaning
★★★★★ Amy · 5 months ago

Jess did a wonderful job on our lower level! We had a tight turnaround time during this busy time of year and we were able to get scheduled in less than 24 hours. Grateful this was one less thing I had to do. Thank you!

Paid $200–250Great priceStandard cleaningGeneral housekeeping
★★★★★ dave · 9 months ago

Jacquinta and team did a very thorough job and couldn’t be nicer. I’m happy to have found them and will be using their services from now forward.

Paid $200–250Reasonable priceStandard cleaning

vs category

Blue = Your, grey = deep cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.03.54.04.55.02024-Q1: 5.00★ (6 reviews)2024-Q2: 5.00★ (18 reviews)2024-Q3: 5.00★ (25 reviews)2024-Q4: 5.00★ (27 reviews)2025-Q1: 5.00★ (17 reviews)2025-Q2: 5.00★ (10 reviews)2025-Q3: 5.00★ (19 reviews)2025-Q4: 5.00★ (9 reviews)2026-Q1: 5.00★ (6 reviews)2026-Q2: 5.00★ (13 reviews)2026-Q3: 5.00★ (5 reviews)2026-Q4: 3.00★ (2 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$306+10% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 45%Reasonable 52%Overpriced 0%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%71+24.8Reliability 15%64+9.6Craft & service 20%7+1.4Value 10%71+7.1Momentum 8%9+0.7Track record 7%21+1.5Accountability 5%74+3.7Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
71
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
64
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
7
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
71
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
9
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
21
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
74

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+9 / −0
Professionalism
+9 / −0
Responsiveness
+8 / −0
Punctuality
+8 / −0
Value
+5 / −0

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