Analyzing 5,886,0405.9M ReviewsFor 16,24716.2K Experts

Experts Reviews · Company report
Your Friend Kenny Steam Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Your Friend Kenny Steam Cleaning

Fargo, ND · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 32 mattress cleaning · 5.0★ from 106 Google reviews

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Report card

Percentile vs other mattress cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Your Friend Kenny Steam Cleaning is better than 98% of mattress cleaning.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Your Friend Kenny Steam Cleaning is better than 99% of mattress cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Your Friend Kenny Steam Cleaning is better than 100% of mattress cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Your Friend Kenny Steam Cleaning is better than 100% of mattress cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Your Friend Kenny Steam Cleaning is better than 100% of mattress cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Your Friend Kenny Steam Cleaning is better than —% of mattress cleaning.–
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Reviews for your job

Customers hired Your Friend Kenny Steam Cleaning for 6 kinds of job.

Your Friend Kenny Steam Cleaning for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$164–$384
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Pet stain & odor removal”

jessica9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Absolutely would recommend. I’ve been trying to get stains out of the carpet with all sorts of products and boom gone just like that. Kenny did a great job and a pleasure to talk to. We had a large area to clean plush a couch and he did it efficiently.

Paid $450–500Great priceCarpet steam cleaningPet stain & odor removal
Steph4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Best carpet cleaning ever!! He did more than he needed to and was done quick. Carpets are dryer than usual and look and smell fantastic. I recommend Kenny anytime!!

Paid $350–400Great priceCarpet steam cleaningPet stain & odor removal
Robyn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great customer service, timely, and fairly priced. Will use again for future needs.

Great priceCarpet steam cleaningPet stain & odor removal
Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a great experience with Your Friend Kenny Steam Cleaning. I needed my apartment carpet and fabric blinds steam cleaned for my move-out, and they were professional, responsive, and easy to work with from start to finish. They were able to fit me into their schedule, arrived on time, and did a thorough job. The…

Carpet steam cleaningPet stain & odor removal
JulesLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Exceptional service and quality, very competitive pricing

Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
LMA10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Such a nice guy. Did a great job! Would recommend to anyone.

Paid $200–250Great priceGeneral carpet cleaningPet stain & odor removal
AmandaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From carpet cleaning to vents, they got you. Kenny took care of the musty old pet smell in our basement when we moved into our house and made our house smell amazing. He also cleaned out our vents and it made a huge difference! Definitely recommend to everyone I know. Your Friend Kenny is the absolute best!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
ElisabethLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Love love love Kenny! Our relator recommended him when we bought our house a few years ago and we’ve only used him ever since! Our carpets always look amazing and he managed to get all of the stains from our 3 year old out of our couch! Love that they added the dryer vent cleaning service which will be doing…

Carpet steam cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
AlisonLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ian and a co-worker just finished cleaning the high traffic area's of my carpet and did an amazing job. They were so professional and kind. I will definitely keep their number and share it with others.

Carpet steam cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
April1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Awesome person to work with, very friendly and professional. Would highly recommend.

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Arik2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $150–200Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal

Price

$189-37% vs typical mattress cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 75%Reasonable 25%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning27$253–$490
General carpet cleaning20$209–$435
Pet stain & odor removal11$164–$384
HVAC duct & vent cleaning7—
Area rug cleaning5$158–$435
Upholstery cleaning4$209–$366

Compare with

Heaven's Best Carpet Cleaning logoHeaven's Best Carpet CleaningExperts Score 99Fargo · 5.00★Steamatic of Fargo logoSteamatic of FargoExperts Score 94Fargo · 4.90★Superior Steam Cleaning logoSuperior Steam CleaningExperts Score 93Fargo · 4.91★