Experts Reviews · Company report
Zach's Lock & Key Services Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Zach's Lock & Key Services Inc

Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 52 locksmiths · 5.0★ from 247 Google reviews

Report card

Percentile vs other locksmiths (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Zach's Lock & Key Services Inc is better than 98% of locksmiths.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Zach's Lock & Key Services Inc is better than 97% of locksmiths.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Zach's Lock & Key Services Inc is better than —% of locksmiths.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Zach's Lock & Key Services Inc is better than 100% of locksmiths.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Zach's Lock & Key Services Inc is better than 100% of locksmiths.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Zach's Lock & Key Services Inc is better than —% of locksmiths.–
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Reviews for your job

Customers hired Zach's Lock & Key Services Inc for 8 kinds of job.

Zach's Lock & Key Services Inc for car digital & remote key reprogramming

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$111–$272
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “Car digital & remote key reprogramming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 26
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 28 Google reviews tagged “Car digital & remote key reprogramming” · showing 20

SamuelLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Zack was punctual and professional. He was able to diagnose my issue instantly and helped me find a solution. He even offered to cut a key for me to test his repair and he was correct in his diagnosis. He probably saved me about $300

Paid $100–150Reasonable priceLock rekeyingCar lockoutsCar digital & remote key reprogramming
Cloud5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

He helped me veryy well got the job done quickly and also taught me somethings about my car i didnt even know if ever need some fast good work done this man will do that for u if i could give 10 stars i would.

Paid $200–250Great priceCar digital & remote key reprogramming
Liddy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Zach was amazing and prompt! Met at my job and worked swiftly and quietly. Made a new key fob for my broken one. Had so many options for payment. I’d recommend to anyone needing key services!

Great priceCar digital & remote key reprogrammingCar key copyingNew key fob creation
Shatona1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent customer service. Zack was very professional, knowledgeable and friendly. Your worries became his to get you back up and running. I called last minute and he resolved everything in a timely manner. He kept me up to date and explained all of my options. I have my new keys and very please with service. I…

Paid $100–150Great priceCar digital & remote key reprogrammingCar key copyingNew key fob creation
Anthony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Zach is a very nice dude. He works fast and does a great job. He's helped me out a few times and he's always nice and friendly. Would recommend.

Great priceCar digital & remote key reprogrammingCar key copyingRepair hardware
DanielLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Zach came out in the heavy rain and was done in no time at all. Great service!

Paid $160–180Reasonable priceCar digital & remote key reprogrammingCar key copying
Jan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Zack arrived on time and charged me exactly what he quoted over the phone. He programmed two remotes and cut two keys for our vehicle. Highly recommend his services.

Reasonable priceCar digital & remote key reprogrammingCar key copying
Pro4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Zach did amazing work!!!! 100% Satisfied customer. I’ll definitely be recommending him to anybody in need of a lock smith

Great priceCar lockoutsCar digital & remote key reprogramming
Nisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Came out in 20 minutes and was extremely fast and efficient. Also makes himself available if there’s any issues.

Paid $140–160Great priceCar digital & remote key reprogrammingCar key copying
Shyne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Broke my key at work. Called Zach he gave me a ETA and arrived early. Got my key programmed in 15 mins. Work really fast and great communication.

Reasonable priceCar digital & remote key reprogrammingNew key fob creation
troyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Zach’s lock and key did an amazing job job! Very communicative and clear on expectations. Arrived when they said they would and super friendly service.

Paid $100–120Great priceCar digital & remote key reprogramming
Caden5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent Customer service, fair pricing, and great work. I luckily came across this company after struggling with 2 others and I was very impressed throughout the whole process. Thank you!!!!

Car digital & remote key reprogramming
Ayoub1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had my immobilizer key copied and programmed to my car. It was quick and works perfectly!

Paid $100–120Reasonable priceCar digital & remote key reprogrammingCar key copying
MarquiceLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Shout out to my guy Zach..... Lost my keys needed a new key made called one locksmith he couldn't find the code to my car. Zach showed up did his thing. Best prices in town hands down. Thanks 🙏🏽 #Friendship #KeyLost #CarKey #ZachShowUp

Paid $200+Great priceCar lockoutsCar digital & remote key reprogrammingCar key copying
Jennifer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Zach was great! Responsive, quick and honest. I requested two new key fobs but he was able to repair one of my old ones saving me money! Thank you Zach!

Car digital & remote key reprogrammingNew key fob creation
Lydia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I needed a spare remote key made. My car wouldn't take to the remote that he first programmed it to, so he didn't charge me. He let me know when he got another key in stock so he could come back out and try again and was able to successfully program it. Couldn't recommend him more!

Car digital & remote key reprogramming
Nick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service he provided in a very timely manner. He was professional and knowledgeable of his work. Highly recommended

Paid $180–200Great priceCar digital & remote key reprogrammingNew key fob creation
Joseph3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Zach was excellent. I needed two aftermarket transponder keys cut and programmed for my 2010 Mustang and he handled everything flawlessly. He was responsive, professional, and incredibly efficient — in and out in under 20 minutes. Pricing was extremely fair and there were no surprises. If you need a reliable automotive locksmith, Zach is your guy.

Customer photo from Joseph's review
Paid $100–120Great priceCar digital & remote key reprogrammingCar key copying
Jasmine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Lost my car key and called around to different places. I went with Zach’s and im glad i did! He arrived earlier than he said he would, was extremely nice, and quick! I had a new key within 15 mins and the price was fair, $125. 10/10 recommend!

Paid $120–140Great priceCar digital & remote key reprogrammingNew key fob creation
Frankie15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Zach came out after another locksmith had left with out noticed. After checking out my Truck Zach found the ignition cylinder had been damaged ( I caught the first company's technician with a large screw driver) Zach fixed the damaged cylinder and made me two keys. Wow what an awesome guy. Thank you again Zach for being such a great guy.

Paid $200+Great priceCar digital & remote key reprogrammingNew key fob creation

Show more car digital & remote key reprogramming reviews (8 more) →

Price

$119-21% vs typical locksmiths

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 76%Reasonable 24%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Lock rekeying30$114–$282
Car digital & remote key reprogramming28$111–$272
Car key copying23$88–$176
New key fob creation21$121–$324
Car lockouts18$81–$132
Building lockouts7$96–$173
Repair hardware6$103–$282
Door lock & bolt hardware installation3$143–$323

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