Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Customers highlight the shop's friendly staff, knowledgeable assistance with firearm purchases, and helpful support for licensing classes. Reviewers note the wide selection of new and used items, reasonable pricing, and ability to special order specific products. A recurring criticism in low-star reviews involves unhelpful or rude interactions with counter staff during specific inquiries.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
55 Google reviews we collected
Phrases our text analysis found in 36 written reviews
How often each topic comes up in the written reviews
We read 36 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Nice people to talk to very helpful Just awesome people”
“Great shop and great experience in purchasing and information of Firearms.”
“A great mom and pop store with friendly people you can find reloading supplies and guns at a reasonable price”
“Great service, fast, and worth stopping in”
“I'd recommend them to anyone wanting to take their courses.”
praise complaint · found by our text analysis, Google review wording unchanged.
Fantastic Father-Daughter shop. Personable, attentive & striving to do it right. Good people doing great work! Great selection with home town feel. Personal touches and very knowledgeable.
Great people down here You can call him and order two boxes of ammo or you can order 200 or more and they'll order them for you. Nice people to talk to very helpful Just awesome people
Very helpful in the purchase of a new handgun. Im not a local but they made me feel like I was.
I took the CC class with these folks over the weekend. Both fellas were very knowledgeable with the laws, and personal experiences. I'd recommend them to anyone wanting to take their courses.
Great little gun shop very helpful with my FOID card and CCL renewal nice people to work with 👍
Great shop!!! Friendliest bunch of folks to help with your guns and ammo. I known Ralph and Tracy my whole life. Glad to have this shop here in our community. Bought my first firearm here. I will definitely be back! P.S. Ralph is my direct neighbor 👍🏼
4.7 ★★★★★ 55 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Fantastic Father-Daughter shop. Personable, attentive & striving to do it right. Good people doing great work! Great selection with home town feel. Personal touches and very knowledgeable.
Great people down here You can call him and order two boxes of ammo or you can order 200 or more and they'll order them for you. Nice people to talk to very helpful Just awesome people
Great service, fast, and worth stopping in
Best gun shop in Illinois always treated fair !!
Very helpful in the purchase of a new handgun. Im not a local but they made me feel like I was.
I took the CC class with these folks over the weekend. Both fellas were very knowledgeable with the laws, and personal experiences. I'd recommend them to anyone wanting to take their courses.
Great people!
Great little gun shop very helpful with my FOID card and CCL renewal nice people to work with 👍
terrible customer service and rude
Ralph and Tracy are always awesome. Good selection of used and new items.
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
