Analyzing 8,158,3788.2M ReviewsFor 23,06723.1K Experts

Experts Reviews · Company report
ZenAway Nail & Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%87+21.1Value 14%87+12.3Replies to reviews 7%80+5.7Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

ZenAway Nail & Spa

Eden Prairie, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #113Position by Experts Score among all companies we track in this category. of 151 medical spas · 4.9★ from 791 Google reviews

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Report card

Percentile vs other medical spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ZenAway Nail & Spa is better than 89% of medical spas.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ZenAway Nail & Spa is better than 87% of medical spas.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ZenAway Nail & Spa is better than —% of medical spas.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ZenAway Nail & Spa is better than 87% of medical spas.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ZenAway Nail & Spa is better than 100% of medical spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ZenAway Nail & Spa is better than 80% of medical spas.A
80

Reviews for your job

Customers hired ZenAway Nail & Spa for 8 kinds of job.

ZenAway Nail & Spa for foot massages

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.86
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$50–$131
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Foot massages”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4

All 86 Google reviews tagged “Foot massages” · showing 20

Rose3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The best naked manicure I've ever had! Fan for life.

Foot massagesSculpted nailsBack massages
SamanthaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very friendly people in there. Service was great and very relaxing. Helen is real great and thorough! No complaints.

Paid $60–80Foot massages
Mya8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

My bf and I came here for our couple’s date. The place is very beautiful and clean, the staff are very nice and friendly. We did couples massage, pedicure, and headspa. Our services were great and we had good massage and my toes were Polish very clean and neat.

Customer photo from Mya's review
Foot massagesHand & foot massagesPedicure
peyton1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

the staff did an amazing job! we got the couples headspa treatment for 60 min & it was so relaxing! would recommend!!

Paid $100–120Foot massagesHand & foot massagesBack massages
Sara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Best day ever!!! I did a couples head spa with my daughter and this was the absolutely best salon service I’ve ever had. Thank you soo much

Paid $160–180Foot massagesHand & foot massagesBack massages
Hannah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I just did their 1.5 hour head/neck massage and head spa and it was as AMAZING. Truly the most relaxed I’ve been in a while. Everyone was super friendly, the establishment was very clean and cozy and price was super reasonable! Definitely worth every penny. If you’re debating whether you should book one, I’m here to tell you to DO IT!! 🙂

Paid $180–200Foot massagesHand & foot massagesBack massages
Khadia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I did a couples massage with my friend and it was amazing!

Paid $200+Foot massages
Aaliyah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Sooooo good! The Japanese head spa was soooo relaxing! Def will be coming back for special occasions. Was surprised that we also got hand and foot massages with it too! #worthit

Customer photo from Aaliyah's reviewCustomer photo from Aaliyah's review
Paid $200+Foot massagesHand & foot massagesSpa services
Christian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Zenway was a lovely experience! Felt instantly zen and relaxed from the very start! The head massage was my absolute favorite. First I’ve had like that. And I left feeling very refreshed and relaxed! The massage therapists did a great job making me feel comfortable but most importantly relaxed! Will be returning

Foot massagesHand & foot massagesBack massages
Cindy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The owner of this place, Christine, provides some of the best care and hospitality I’ve ever received at any salons. I go for manicures, pedicures all the time and I just tried her head spa for the first time… it was truly a very relaxing experiencing that was much needed! Her team is incredibly genuine and good…

Paid $120–140Foot massagesHand & foot massagesBack massages
Debby2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Amazing!!!

Paid $120–140Foot massages
Phatma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The spa was so soothing and relaxing thank you

Paid $200+Foot massagesHand & foot massagesPedicure
SamanthaLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Went & got a couples massage for 90 minutes. It was well worth every penny. The Massues was very professional. They washed out our hair and blew dried it after. Would definitely recommend this place to anybody. I do also recommend paying cash.

Paid $200+Foot massagesHand & foot massagesBack massages
VashtiLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

First time here, and figured I’d check it out during my lunch break. Danny did such a great job with my pedicure, and I almost fell asleep when he gave me my foot massage. Definitely coming back!

Paid $40–60Foot massagesPedicure
Paige1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

So amazing! Wish I lived closer so I could visit more!

Paid $160–180Foot massagesBack massagesGel manicures
Katelyn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Went here for my bachelorette party—it not only was relaxing, but they accommodated us so well! I’d 100% go here again!

Paid $160–180Foot massagesHand & foot massagesBack massages
Maggie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

It was a really good experience. Very thorough leg massage and treatment with our pedicures. Friendly staff. Got us in right away! Great services offered!

Paid $60–80Foot massagesNail art
Meg6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Had a wonderful “Volcano” pedicure with Ann today. The spa was clean and the service delightful. It was also much calmer than many nail salons I’ve been in, which was exactly what I needed today!! Would highly recommend

Foot massagesPedicure
Schenia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Seen a post on Instagram that recommended coming....kinda far from my house but did shove the post in my husband's face telling him I wanted to visit sometime. Him knowing full well I probably wouldn't unless he booked it for me went got me all signed up for the Head Spa head to toe service. I am impressed, the…

Paid $180–200Foot massagesHand & foot massagesBack massages
Erika4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Best experience ever! Everyone was so friendly! Definitely coming back!

Foot massagesBack massages

Show more foot massages reviews (66 more) →

Price

$113+40% vs typical medical spas

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Spa services146$111–$159
Back massages132—
Pedicure98$35–$68
Hand & foot massages90—
Foot massages86$50–$131
Manicure55$30–$56
Gel manicures11$32–$56
Nail painting10—

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