Experts Reviews · Company report
ZenAway Nail & Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%87+21.1Value 14%87+12.3Replies to reviews 7%80+5.7Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

ZenAway Nail & Spa

Eden Prairie, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #113Position by Experts Score among all companies we track in this category. of 151 medical spas · 4.9★ from 791 Google reviews

Report card

Percentile vs other medical spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ZenAway Nail & Spa is better than 89% of medical spas.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ZenAway Nail & Spa is better than 87% of medical spas.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ZenAway Nail & Spa is better than —% of medical spas.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ZenAway Nail & Spa is better than 87% of medical spas.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ZenAway Nail & Spa is better than 100% of medical spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ZenAway Nail & Spa is better than 80% of medical spas.A
80

Reviews for your job

Customers hired ZenAway Nail & Spa for 8 kinds of job.

ZenAway Nail & Spa for manicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.55
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$30–$56
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Manicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5

All 55 Google reviews tagged “Manicure” · showing 20

David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great place to do Russian manicure that would last you 6-8 weeks depending on your needs. Great customer service from all the technicians. Highly recommend

Paid $120–140PedicureManicure
Cindy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The owner of this place, Christine, provides some of the best care and hospitality I’ve ever received at any salons. I go for manicures, pedicures all the time and I just tried her head spa for the first time… it was truly a very relaxing experiencing that was much needed! Her team is incredibly genuine and good…

Paid $120–140Foot massagesHand & foot massagesBack massages
Percy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My wife and I had an absolutely outstanding experience at Zen Away Nail & Spa! From the moment we walked in, we felt welcomed and appreciated. The salon is spotless, relaxing, and has a great atmosphere that immediately puts you at ease. We both had manicures and pedicures, and the quality of service was…

Men's manicuresHand & foot massagesBack massages
SpankyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★

The atmosphere of this place is absolutely amazing and the staff are so friendly. The only reason I am giving it 3 stars is because even after going back to get my nails fixed the next day I still had horrible bubbling on my nails (pictures are from after I got them done the second time) I also got the head spa and…

Customer photo from Spanky's review
Paid $200+PedicureManicureService not listed
Pam9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very beautiful place and customer-friendly people! I had a powder dip by Nancy and a pedi polish color change by Maeda and both were excellent. I’d definitely recommend this salon.

Paid $60–80Nail polish changesDip powderManicure
Carina10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great salon. Really good service. I recommend John. He is the best!

Nail artNail polish changesManicure
Brandi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Awesome, relaxing experience!

PedicureManicure
diane7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This spa is amazing!!!.. had manicure, pedicure and massage … all with Nancy and incredible!! Everyone here is very friendly, welcoming and talented!!! Definitely coming back!!!

PedicureManicureService not listed
lyquayja4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love this place!!! Ivy so good with nails and massage🤍🤍🤍🤍🤍

Manicure
Cristina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My daughter wanted something quite specific and John NAILED it!

Paid $80–100Manicure
KAN1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Halyna never disappoints me. I've had my manicure and pedicure with her four times now and I'm always impressed. She's so patient and attentive to every detail, which is why my nails look beautiful, strong, and long-lasting. The staff are all lovely, friendly, and always smiling. They provide water, tea, and coffee…

Paid $40–60Manicure
Stacia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

ZenAway was worth the 40 mile drive in from our house! I got a mani/pedi and my fiance got a pedicure and the head/neck/shoulder massage. The staff was attentive and lovely to both of us and we can't wait to return!!!

Paid $120–140PedicureManicure
Caitlynn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love this place! Have had manicures and pedicures here. Looking to try the japanese head spa this month as well. Great accommodating staff. Would recommend to anyone to try

Paid $40–60PedicureManicure
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing place. I have been to see Halyna a couple times and had the best manicure ever. Everyone is friendly and being able to schedule online is so easy and I never have to wait. Will keep going back.

Paid $40–60Manicure
Наталія2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Needed some nice mani/pedi done for the wedding and decided to give it a try with this zenaway salon. Guys, No regrets. Exceptional service! They really pleased me and went above and beyond while working on my nails. I am so thrilled and looking forward to the wedding

Paid $80–100PedicureManicure
yaroslava2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Did both mani and pedi in this salon. The tech’s name is Halyna. What an awesome job! Very detail oriented. She has done European style, very clean and long lasting, the way how I am used to have them done in Europe

Paid $80–100PedicureManicure
Molly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This is my new favorite place! Everyone is so welcoming. The place is super clean. And they did great job on my pedicure (I forgot his name). The massage from Kitty was so relaxing. I will definitely be going back to Halyna. She was very kind, so meticulous, and her attention to detail... my nails look so good. She did exactly what I wanted. 10/10

PedicureManicureService not listed
Rose5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I got a massage here by Kitty! She was awesome! I told her medium pressure and she gave me just that. She asked if I had any areas that bothered me more than others and she worked on those more than the rest, but still worked on my full body! She was very professional and took my needs into consideration. Her…

Paid $60–80Back massagesPedicureManicure
Leslie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast, professional, and talented staff who provide excellent service. My family went to Zenaway and we got 3 sets of acrylics, a back massage,and pedicure across 4 different people. It was truly an amazing experience, I strongly recommend.

Paid $160–180Sculpted nailsNail paintingAcrylic nails
Ethio5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love my medi and pedi, they both did an awesome job! Will definitely return again soon, thank you!

PedicureManicure

Show more manicure reviews (35 more) →

Price

$113+40% vs typical medical spas

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Spa services146$111–$159
Back massages132—
Pedicure98$35–$68
Hand & foot massages90—
Foot massages86$50–$131
Manicure55$30–$56
Gel manicures11$32–$56
Nail painting10—

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