Experts Reviews · Company report
ZenAway Nail & Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%87+21.1Value 14%87+12.3Replies to reviews 7%80+5.7Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

ZenAway Nail & Spa

Eden Prairie, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #113Position by Experts Score among all companies we track in this category. of 151 medical spas · 4.9★ from 791 Google reviews

Report card

Percentile vs other medical spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ZenAway Nail & Spa is better than 89% of medical spas.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ZenAway Nail & Spa is better than 87% of medical spas.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ZenAway Nail & Spa is better than —% of medical spas.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ZenAway Nail & Spa is better than 87% of medical spas.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ZenAway Nail & Spa is better than 100% of medical spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ZenAway Nail & Spa is better than 80% of medical spas.A
80

Reviews for your job

Customers hired ZenAway Nail & Spa for 8 kinds of job.

ZenAway Nail & Spa for pedicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.98
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$35–$68
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Pedicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 5

All 98 Google reviews tagged “Pedicure” · showing 20

Rose3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The best naked manicure I've ever had! Fan for life.

Foot massagesSculpted nailsBack massages
Mya8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

My bf and I came here for our couple’s date. The place is very beautiful and clean, the staff are very nice and friendly. We did couples massage, pedicure, and headspa. Our services were great and we had good massage and my toes were Polish very clean and neat.

Customer photo from Mya's review
Foot massagesHand & foot massagesPedicure
Rochelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

This salon offers almost anything you need for self care. Zen spa is top notch and very clean!

Paid $80–100PedicureService not listed
Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I can’t say enough wonderful things about Zenaway Nail & Spa! The salon is absolutely beautiful, incredibly clean, and always feels so relaxing and welcoming. Christine and her entire staff are the sweetest, they truly make you feel taken care of from the moment you walk in. I actually drive 25 minutes just to…

Pedicure
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great place to do Russian manicure that would last you 6-8 weeks depending on your needs. Great customer service from all the technicians. Highly recommend

Paid $120–140PedicureManicure
jean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

This was my worst experience in a nail salon. I inquired if somebody was available for a basic pedicure and was told yes. I received confirmation via text for a basic pedicure $45. I went to the salon and checked in with my name and phone number and request requested the basic pedicure and it even listed $45. I sat…

Paid $40–60Pedicure
Angelina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had our bachelorette here and it was so relaxing and nice here. Gives the bougie feel with out the over priced tag!! the head spa was amazinggggg 10/10

Customer photo from Angelina's review
Paid $180–200PedicureService not listed
Celia12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very nice, clean, and beautiful spa. I’ve never had a bad experience. I’ve gotten the head water massage as well as a few pedicures all have been wonderful. Each staff is also very kind and hard working. I would recommend this place to anyone!

Paid $80–100PedicureSpa services
Cindy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The owner of this place, Christine, provides some of the best care and hospitality I’ve ever received at any salons. I go for manicures, pedicures all the time and I just tried her head spa for the first time… it was truly a very relaxing experiencing that was much needed! Her team is incredibly genuine and good…

Paid $120–140Foot massagesHand & foot massagesBack massages
Percy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My wife and I had an absolutely outstanding experience at Zen Away Nail & Spa! From the moment we walked in, we felt welcomed and appreciated. The salon is spotless, relaxing, and has a great atmosphere that immediately puts you at ease. We both had manicures and pedicures, and the quality of service was…

Men's manicuresHand & foot massagesBack massages
Phatma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The spa was so soothing and relaxing thank you

Paid $200+Foot massagesHand & foot massagesPedicure
VashtiLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

First time here, and figured I’d check it out during my lunch break. Danny did such a great job with my pedicure, and I almost fell asleep when he gave me my foot massage. Definitely coming back!

Paid $40–60Foot massagesPedicure
Allie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

As a busy mom, I don’t get many moments to be pampered and the experience here was amazing. They really pay attention to detail. Would come back again and again!

Paid $200+PedicureService not listed
JenniLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had a fantastic experience at Zenaway Spa! I got the Zenaway Signature Pedicure, and it was incredibly thorough with so many layers of service and attention to detail. Every step felt relaxing and luxurious. Hours later, my skin still feels silky smooth. They took great care with the length and shape of my…

Paid $80–100Pedicure
Meg6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Had a wonderful “Volcano” pedicure with Ann today. The spa was clean and the service delightful. It was also much calmer than many nail salons I’ve been in, which was exactly what I needed today!! Would highly recommend

Foot massagesPedicure
BevLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★

Worst pedicure I have ever had. Not only did she hurt me repeatedly but she cut my nails too short and left a lot of dead skin. I had to agree to pay an extra 8$ for some quick drying polish because she didn’t understand me (or chose not to) when I said I wanted regular polish and then it wasn’t even quick drying, I…

Paid $80–100Pedicure
noreenLocal Guide · 188 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This place is heavenly!!! Cannot recommend the head spa treatment enough. It's the most relaxing experience!!!!

PedicureSpa services
SpankyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★

The atmosphere of this place is absolutely amazing and the staff are so friendly. The only reason I am giving it 3 stars is because even after going back to get my nails fixed the next day I still had horrible bubbling on my nails (pictures are from after I got them done the second time) I also got the head spa and…

Customer photo from Spanky's review
Paid $200+PedicureManicureService not listed
Denise5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tried out the new head spa service, loved it. It was so relaxing. Also had a luxury pedicure and it was also an extra treat. I would definitely go back.

Paid $200+PedicureService not listed
StephanieLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Fabulous head spa!! Luxury!! 90 min and a luxury pedicure, totally worth it!!

Paid $200+PedicureService not listed

Show more pedicure reviews (78 more) →

Price

$113+40% vs typical medical spas

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Spa services146$111–$159
Back massages132—
Pedicure98$35–$68
Hand & foot massages90—
Foot massages86$50–$131
Manicure55$30–$56
Gel manicures11$32–$56
Nail painting10—

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